Cancun Airport gets the job done, but for the amount of money and people moving through this place,…read moreit definitely feels like it could use some improvements.
The first thing you notice is how long the walk is after getting off the plane. The hallway seems to go on forever, so hopefully you do not need a restroom right away because it is a trek.
Customs itself was surprisingly easy. We scanned our passports and got through pretty quickly, although the machines seemed pretty finicky and took a few tries for some people.
The biggest downside is what happens after customs. The second you walk through, it turns into nonstop sales pitches. First, you go through duty free where it feels like every few feet someone is trying to stop you to buy something. Then after clearing customs and declarations, you walk into another area packed with people trying to sell tours, hotels, transportation, and excursions. Finally, once you make it outside, you are greeted by what feels like a thousand taxi and transportation companies all trying to get your attention.
The airport itself is functional and the customs process was efficient, but it can feel overwhelming and chaotic once you leave the secure area. Just be prepared to politely say no a lot.