Bought a used A5 and had a really solid experience. Process moved quickly, and I never felt any…read morepressure or upselling. Excited for the car and recommend working with Ryan if you're in the market.

Yoram and Dan were exceptionally helpful with helping us trade in our old compact sedan for a new…read moreand bigger family vehicle. The entire place was very warm and welcoming of us, and we couldn't be more thankful to them for helping us in this endeavor. Thank you!

Bought my 1st Lexus at this store 3 years ago, 2022 ES, best price out of 3 different Lexus stores,…read moregave me a very fair price for my trade as well, very easy negotiations, now let me tell you why this time next year I will only go to this dealership to purchase my next one, the Service Dept is amazing, Ray and /or Ryan(Service Writers) always treat me as if I'm family, fairly priced, cheaper than other Lexus dealers and mechanics are top notch !!!!!!!!!!! Mike Plueger

My husband and I had a wonderful experience purchasing an NX350 this week at Lexus of Highland…read morePark, IL. I did research and many positive reviews mentioned Carl Ritz - Master Certified Consultant, so we made an appointment to meet with him. Our positive experience with Carl lived up to the dealership's stellar reputation for exceptional customer service and zero pressure buying. Carl was very knowledgeable and thoroughly answered our questions. The entire process was seamless since you only deal with one person, the consultant/salesperson. After settling on the purchase of the car, we also met Daniel Pango, when discussing my trade-in (a 2015 Toyota Highlander which never had one problem in the decade I owned it). They are eager to buy used cars and gave us a very fair price. Lexus consistently ranks at the top for reliability and high owner satisfaction, making them the benchmark for quality. I'm excited to own a Lexus. In the rare event I may have an issue with my car, I have no doubt my experience with the Service Dept will be on par with our exemplary experience with Carl. I highly recommend Carl Ritz and Highland Park Lexus. You can tell this family business prides itself on cultivating long term relationships with their customers.

Their service department is really nice. Helped me out very quickly and got everything I came in…read morefor. The reason for a 4 is the answering service. It's pretty bad.

People of color be careful shopping at this dealership. They accuse an African American lady of…read morepurchasing a car with their stolen check. And had her arrested later to find out that the check was actually good. Be careful of people with the biased opinions and look at your skin color and assume that you cannot afford to shop at Kia.

I recently purchased a vehicle at Acura of Highland Park. My experience was very positive in every…read morerespect. I interacted with the salesman and the finance person. Both were professional, courteous and helpful. In particular, my salesman, Daniel Cohen, went out of his way to facilitate the process. I very much appreciated that he took time to explain the many features on the car, as I am currently driving my 2000 Honda Civic and everything was new and a little overwhelming initially. He took the time to listen and to respond to my many questions. I would highly recommend Acura of Highland Park and, in particular. my salesman, Daniel Cohen, to anyone seeking a very positive car purchasing experience. Maureen M.

The staff and their incompetence. They won't listen to you. They will do anything they can to get…read moreyou on insane fees or add ons that you don't need for a car.

Updating my review and score because they made everything right - not sure what the original issue…read morewas with mu repair but things got sorted. Car was repaired with costs more in line with what I initially was initially quoted. Original review is below. I bought a car 7 years ago here and it was fine. Horrendous experience attempting to get a the car serviced where I was massively overcharged to not actually fix anything. I was debating buying another car here but the whole debacle is probably enough to just turn me off to the place and go elsewhere. I don't recommend this location.

I walked into Gregory showroom yesterday afternoon on a fact-finding mission...met Felix..told him…read morewhat I was looking for, and surprise, surprise: he listened! Twenty-four hours later, my husband and I drove home in a new Ioniq 5L. Thank you Felix for your respect, honesty, knowledge, and understanding. ~ Gail Anne Northbrook

Tons of cars ready to be purchased. The service department is and has been responsive and always…read moreready to help out. The lounge area is nicer and inviting and also appreciate the separate room with things to do for the kids like coloring books and the like. Free coffee visa Kuerig is always nice as well.

I came in recently because my 2015 model S needed a new battery fuse, which they said needed to be…read morereplaced every nine years or so. The total cost for parts and labor to replace the battery fuse was $320. And they completed the work within an hour. They had a customer waiting room with free coffee and tea. There is also free Wi-Fi available which for me at that particular day and time had some problems and seemed slow and unreliable. Overall the staff are friendly and welcoming and took the time to explain things when asked. A confusing thing with the Tesla experience is that the mobile app will tell you to drop off the car in a specific place in the parking lot while the expectation at the service center is to drive your car into the service center to drop it off.

I've been Muller Honda's client for many years now, purchasing a total of 5 Accords, both for…read moremyself and my wife, from them, each we've kept for about 10 years. Their service is also great, honest and professional. Just last week I picked up my '23 Accord Hybrid that was involved in an accident, which I preferred them to repair, them knowing this car better than any regular body shop. THEY DID A PERFECT JOB!!! I call Muller Honda "THE NO B.S. DEALERSHIP."

I don't live in the Chicago area and was only visiting from a couple of hours away when I got a…read moreflat tire near Northbrook. I called the Honda service department ahead of time to check if the tire was in stock, and they confirmed it was. When I arrived, Nick was incredibly helpful and communicative throughout the process. I'm very grateful--they replaced the tire quickly and also found a nail in another tire, which they were able to patch. This was one of the best service experiences I've had at a Honda location!

My experience with Muller could not have been better, from Ricky and Randy to Luke and Dave their…read moreentire staff is phenomenal. I purchased a used car but they never made it seem like I deserved less because it was used Their caring and understanding is unmatched in any other dealership I've dealt with I would highly recommend anyone to Muller Subaru Volkswagen

The sales men, Bob and Jeremie Martinez were helpful, knowledgeable gentlemen, with whom I was…read morevery pleased. I bought a good used Crosstrek at a fair price. The finance person, a Mr. Rabenda, ruined my experience. I don't believe he was honest and I recommend he be avoided.

Very happy with the service at this location. Polite,…read morefriendly, helpful during my Jetta service. Car needed more than just maintenance turned out and we got a loaner car no problem till problems were fixed. Service consultant Ramez and the service manager Luke did a great job. Definitely recommend their service. Thanks guys. Will be back for next service again.

BEWARE Muller scams seniors and maybe others. They told me I needed a transmission flush since our…read moreJetta had 67,000 miles. I contacted my previous dealer Jennings Volkwagon, and Jennings told me I had a recent transmission fluid flush at 63,000 miles last year. So they told me I needed another transmission fluid flush soon after I got one from Jennings Volkswagen. I do not recommend this Muller Volkswagon service dealer.

From the initial call to all follow up questions during and after purchase, April was there for us…read moreevery step of the way. Kind, courteous and always going the extra mile for her customers. We live out of state so she made videos of the car and also pics that werent on the website just so I could get a better feel of this sweet ride. I've never met anyone in sales that was more driven and customer oriented than April. If you go to this dealership please ask for her. She made the process haggle free and made our family so happy with the our new ride. What can I say other than she's amazing!!!!! Thank you for all you did for us April!! Love, the Baybrook family

They sold me a bmw 2022 with 35% brake pads at 22k miles after I drove 6k miles at 28k I now have…read moreto spend $1600 for brakes!! They offered to do me a favor and pay $1400! This is my 2nd time purchasing a car from Gravity Auto the other time in Atlanta and my water pump needed repair. Buyers beware! 35% BRAKE WEAR IN THE REAR!!!!!!!! FROM AUGUST 2025 to MAY 2026 that's NOT ALOT OF DRIVING BE HONEST! On top of that fact I had to beg for a half of tank of gas upon purchase !!! I STILL have my Audi Q5 that I purchased from Gravity Auto Georgia in 2021 I understand the difference in maintenance and repair!!!!!!! So very kind of you to reply on Mother's Day would you let YOUR Mother pay over $50k for a vehicle after 6k miles she comes for service and then let her drive car a hour away with failing brakes ??????? Thank you