I'm traveling with a touring youth musical group. We stayed at Bellevue high school for a couple…read more of rehearsal days, and that includes quite the entourage of vehicles. One of the vehicles is a food service trailer (that serves 240+ meals four times a day!) that has propane fired cooking equipment. We arrived on site with ample propane for our stay plus some over. During planning, we discovered that there would be no bulk propane available along the route to our next stop: instant panic! River Valley Energy to the rescue!!! Left a voice message late at nite wondering if there would be any possibility of a somewhat urgent delivery of propane in the morning. Call was returned at the open of business, arrangements made for someone to come out in advance to see what was needed, then within 90 minutes the tanker arrived and had our tanks full. We do love to use local businesses whenever we can, so in this case, it was a stroke of luck that there were no truck stops on our route with bulk propane available. Thank you, River Valley Energy for your very good service and responsiveness.

I has purchased a gal of deck stain. My goal was to stain the deck today. When I opened the can the…read morecolor was all wrong. The paint department didn't add a color to the mixture. Soooo I had to drop everything drive into Dubuque to correct the problem. Note: My time was lost and the extra expense of driving in. At the paint dept. the bald guy that messed it up the first time was there. Not one word of "sorry" by him was said. He's not the most pleasant guy. I tried to get Menards to throw me a bone for me for my trouble but it wasn't happening. Who ever that guy was in the paint dept he's not people person.

I bought a Southern Motion recliner from Menards and the quality was terrible…read more I told Menards the problem and they then passes me off to Southern Motion and they passed me off to another company. It still isn't fixed.

My car broke down in their parking lot today and they were nothing but kind, gracious, and helpful…read more If this is how they treat a random person with a breakdown, I would not hesitate to recommend them for your gas and snacks. Thank you, Cenex in Dodgeville!

The food is great but at night customer service sucks. Only going there when the older ladies work…read more They now how to treat people right.

Milton Propane has provided me with excellent, reliable, and dependable service. They go above and…read morebeyond to provide gas when needed. A real person answers their phones and when call backs are requested, they call back. Milton Propane runs as great businesses should be run.

Milton Propane is a very weird business. With all these campgrounds in the area you would think…read morethey would have a USABLE PROGRAM for campground customers. We tried their service but they would have billed us for fuel we didn't use because of their minimum yearly requirement. We cancelled and they came out and removed my twin- hundred pound rack and auto-switchover regulator that clearly stated Ferrelgas on it, leaving me with an open gas line and no regulator. I went round and round with them to no avail.

Wish I could put zero stars! PLEASE READ!…read more Amerigas Propane's customer service is horrible, void of sympathy, and outright negligent of their customers' safety. In single degree weather, my 88 year old grandma was forced to live without heat in her home for over TWO WEEKS because of a mistake Amerigas made on their end. She paid over two weeks ago with her card over the phone (phone calls are recorded for quality assurance) and they CONFIRMED that the transaction was authorized, scheduled a delivery for the following week, then never showed up. She called to see what was going on and they told her she still needed to pay before they made a delivery--payment she already provided for them! They asked us to get proof from her bank that she made the payment and then to email it to their customer support email address. The bank told us that the card payment successfully authorized, the funds were available, but the company had dropped the charge for some reason. Once we had the proof, we called Amerigas again and asked them to review the email I had sent. They said that they saw the email but kept talking over us to say that they have no record of the payment. We asked them to listen to the phone recording from her call when she paid, but they said they couldn't and transferred us to a supervisor. We had to explain the entire situation again because they didn't communicate any of it to her. She then told us that she couldn't review the recording either! I asked her who has the authority to listen to them, but she couldn't tell me and said they don't do that. After being hung up on, I had to call yet again and explain everything yet again, and they ended up hanging up on me too AFTER HOURS, so I wouldn't be able to contact them until the next day. So I called the emergency line because my grandmother, recovering from pneumonia, was freezing her butt off in her trailer and needed help right away. But they wanted $300 extra to deliver the propane within a few days! If they had done what they were supposed to and processed her payment two weeks before this and hadn't cancelled her order, there would have been no need to expedite the delivery. The lady on the emergency line said they were unable to do anything and said I could call the delivery department in the morning. The next day, I contacted another propane company to see how soon they would be able to deliver a new propane tank and start service with them, but they required Amerigas to remove their tank first. I asked Amerigas how soon they could get out to remove her tank so that we could switch providers, and they kept avoiding my question, talking over me again, saying that they are putting in a new order. Finally they shut up long enough for me to demand a time frame during our emergency and they said, "Oh, next year." We are two weeks away from the new year, so she could have said two weeks, but her wording made it obvious it might be two weeks or more realistically much longer! Pictures include the rest of the story:

Everytime I call to pay my bill...I receive excellent service. They are so kind and caring. I love…read moreto be able to talk to a live person instead of all computers!

They do not gouge on their gallon rate, & they are very dependable. The one downside is there's no…read moreway to pay online; you must pick up a phone & call to give payment info, or send a check in the mail. They've been very cool at times when they could've charged late fees.

Dropped in before church to grab a watch and garage door opener. The staff were very helpful. I…read morealso grabbed a new garage opener just in case the battery didn't fix the issue. I appreciated that they had several options to choose from. Add this to your list for placing to go for your hardware needs.

I have done business with do it yourself on Edgewood for years. I called and told him I was 74…read moreyears old. Could they help me get the string weedeater and show me how to put it on. The man said no I can't do that. We're not supposed to Well guess what they should have because I have never been refused for help. So I'll take my business elsewhere but believe me I will let everyone on Facebook know what kind of service they have on Edgewood Road I can't wait till they get to be my age and ask for help

broken valve on co. tank and leaked to 5% from a fill end of Jan to 1st week in March! gave 15%…read morefor co. mistake. won't use this co. again! bad business and faulty tank!

This is where I get my 100lb propane tanks filled. Always friendly and good service.read more