Very cool, very nice, and very capable mechanics that were, most importantly, very honest as well…read more Bob runs the place and is a great guy who won't try and get you to fix things that don't really need to be fixed, which is another big plus. I've had nothing but great experiences and can't recommend them highly enough.

I referred family members to have their vehicle worked on due to no heat. I paid $200 for the…read moreservice. After they drove it a couple of times, the heat suddenly did not work. John, the store manager, said they would look at it again but the issue was never resolved. This was the second time in which we had to return a vehicle because the repair was not done correctly the first time.

M & M has prompt quality service with great value talking and getting repair quotes for my brakes…read moreon my Tundra and oil changing from Frank and Joe a true value and warranty on parts and labor. I trust M & M they are efficient, polite and no pressure.

I have dealt with this company for over 2 yrs now trying to get my car fixed properly…read more They are horrible to work with. They try selling you everything under the sun that has nothing to do with the reason you're there. I had 4 power steering pumps put in before they got it right and that was after they had to replace the head they cracked while using the wrong size bit to drill out a snapped bolt. Guess who had to pay because they claimed it wasn't their fault. $1500. for a head. Plan and simple it's been nothing but problems. Trying to talk to their district manager because my timing is slipping again, it's eating oil left and right, and I was told I've been nothing but a problem and I should take it elsewhere for a second opinion because it's not their problem. So on a scale of 1-10 I'd give this facility a -10.

Great experience. We drove up from out of town and had a front end. Rumble noise at high speed…read more Called another shop who said it was probably front end wheel bearings but couldn't get the car in for a week so I had decided to have Scotts, you save look at it and he told me it wasn't the bearings or CV joints, but the tires were cupped and we just had them rotated from the rear a few days ago We decided to do an alignment since I never had it done before, and it was out a little bit which they fixed. So they saved me a ton of money, by not replacing the wheel bearings and being hotness in straightforward with me. Definitely recommend their business.

WARNING! DO NOT BRING YOUR CAR HERE!…read more Scotts's is a complete rip off! Got my brakes done once last year and again this year in Aug. I mentioned that I continued to hear squealing in my brakes and they are completely ignoring the fact that it continues to squeal without fixing the issue. At this point I don't think they ever completed the brake job. They have a bunch of no-goooders playing in grease with no real experience. DO NOT BRING YOUR CAR HERE!

Easy to set an appointment for my car's $40 oil change. Finished in under an hour. Their clean…read morewaiting and restrooms made the experience like being at home. They have recliners, cable TV, coffee bar, great lighting so I could read my book uninterrupted. I appreciate the comfort while they cared for my car. Thank you, M & M Merrillville.

Courtesy, professionalism, and a fair price for all work done. Yes, go here first. You can even…read morelook through a wide window inside the spacious and clean business lobby and see all mechanical work being done. They also check for other potential mechanical problems. So, you can feel confident when bringing your vehicle home.

Returning home from California, having been stationed out there the last 8-years, I was looking for…read morea local mechanic for routine repairs. They were recommended first to my parents a couple years back by our neighbors. My parents after being completely satisfied with the work they have done on their vehicles now recommended them to me. Well nothing but good advice and quick repairs. They have done an outstanding job and will continue coming to this place for future repairs. Nice Job! 5-Stars!!!

I went to get my brakes fixed because they went out. They quoted me for 800 dollars to get ALL my…read morebrakes fixed, ensuring me that they were safe and ready for the road. 2 months later my front brakes went out. I had a warranty due to the first repair but since I couldn't find the warranty paper, they denied me the warranty. They literally said that they do not keep warranty history stored, which was very annoying. So they quoted me 1300 dollars to get my brakes fixed for the second time. Which is blasphemy because brakes do not cost much to fix. Very dishonest and unprofessional service. I would not recommend anyone to get their car "repaired" here.

I recently had a serious issue with my SUV and Cars Plus went above and beyond to diagnose the…read moreissue. Explained it all so that I felt informed and comfortable, the conversations had me feeling like they were not trying to upsell me on repairs which as a woman is appreciated. I was given options and explained everything fully. Will definitely be taking my vehicle back here for future work. I had my vehicle back sooner than I anticipated and all my questions and concerns were answered.

We've been taking our cars to Cars Plus since it opened and have always been satisfied with the…read morequality of work. Dave and Tim are always able to help with referencing any work to be done on our vehicles to keep them running smoothly. They also keep records on file of the work done on your vehicles. We haven't taken our cars to anyone else for 20 plus years!

Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

I have been here three times since October 2025. I've had my oil changed twice and battery service…read moreeach and every time I have met with excellent customer support a polite sales person and when they quote me a time they're always done before or at that time. In this damn age, it's hard to find a good mechanic you can trust but I trust them explicitly they have never done me wrong and I have never seen an angry customer in their shop for good people great service and a good price you can't go around here.

In my opinion the best shop in NWI! Amazing service and the…read moremost honest Shop I've used in my 50 plus years! You can rest easy knowing you can trust this family owned business.

Excellent customer service! Fit me right in on my day off to repair my exhaust system! I was in an…read moreout under an hour and the only repaired what was needed. They didn't try to sell me an entire exhaust system. Great price!