The best mechanic I've ever had the pleasure of dealing with. He is very fair and honest. He is…read morealways fixed my vehicles without any problems afterwards. he has always given me a fair price also.if you're looking for a good mechanic I highly recommend this place.

These guys did a wonderful brake job on my Infiniti! I am very particular and do know when I am…read morebeing sold a "bill of goods" They worked with me and gave me options, but bottom line, the job was done well and the pricing was very fair! Worth the trip to work with an ethical auto repair shop!!

Their service was quick and great. I believe the guy that helped me was Tom. He showed me what was…read morewrong with my car and took my car and fixed it that day even though they were closing soon. All of the guys up there were very nice and really helpful.

Easy to set an appointment for my car's $40 oil change. Finished in under an hour. Their clean…read morewaiting and restrooms made the experience like being at home. They have recliners, cable TV, coffee bar, great lighting so I could read my book uninterrupted. I appreciate the comfort while they cared for my car. Thank you, M & M Merrillville.

Courtesy, professionalism, and a fair price for all work done. Yes, go here first. You can even…read morelook through a wide window inside the spacious and clean business lobby and see all mechanical work being done. They also check for other potential mechanical problems. So, you can feel confident when bringing your vehicle home.

The Manager was professional, courteous, knowledgeable & helpful…read moreThe facility was clean & organized The staff were friendly The prices were reasonable, the time of service was good I requested to see what the problem was on my vehicle so the Manager took me to the work area to view it The issue was taken care of & I left happy I'm grateful when a business Manager & staff show that customer service & satisfaction is important! Keep up the great work!!!

John Craig was professional and knowledgeable when showing me the vehicles I requested…read more Helped me out even after the sale was closed due to an issue I am having with my vehicle and even called other locations to find me a shop that can fix my issues. Hands down best experience I've ever had purshing a vehicle. No pressure and easy going!

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

Told me I needed a bunch of stuff I didn't need. He even told a bold faced lie and said that my…read morespark plugs were at the bottom of my engine. He's a liar! F-!

I've been using Brugos Automotive since 1994 and never had a problem with the owner George Brugos…read more Sometimes he will tell you what you do not want to hear but that's because he is being honest. I do my own maintenance to my vehicles but if I get into something I'm not knowledgeable about I take to Brugos. He might have the vehicle for longer than you might like but that is because he is having to do testing to find the hidden problem. But he does find it and has NEVER let me down.

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

Extremely disappointed with Pinnacle. The mechanic arrived late, which happens, but things got…read moreworse from there. He had no idea how to trace the basic 3-pin wiring harness for our vehicle and expected us to tell him how to do his job. When my husband asked if he could test the sensor itself (offering to pay an extra charge for the diagnosis), the mechanic walked to his car and drove away completely without saying a single word. Incredibly unprofessional and a total waste of our time. Do not recommend

Stopped by to get a tire pressure check. One tire was really low, but I just bought that tire from…read morethem. Discussed scheduling an appointment to get my rim grinded.

Do not waste your money here! I had an approved warranty replacement by GoodYear because of a…read moredefective tire on my after market larger rim. Obviously my OEM recommended specs will be different because I got larger after market rims. I was given no problems when I bought in Florida brand new. This Discount tire defused to honor the claim and denied service. I have no clue what the problem was if they are getting paid no matter what. But with that said, this store is no providing good service.