Jim is the owner. He's a super good guy. I talked with him for a few hours the other day while his…read moretechnician fixed my brakes. While I went there to get my front brakes fixed, they quickly informed me that I needed ALL of my brakes fixed. I was quoted a very reasonable price. However, once they really got into my car, the price more than doubled. I am not complaining one bit. Most places would've fixed the bare minimum, but these guys went above and beyond to make sure the car was safe For my family to drive. They did an incredible job and just by fixing the brakes the ride is so much smoother. All their parts have a warranty. You will be getting a quality service and you will definitely get your moneys worth and peace of mind. Very refreshing to find someone so knowledgeable and also looking out for your best interest. I would definitely recommend, and I will be taking them all of my business from now on.

Got me at 8am the next day for a new battery during a cross country road trip. Service was fast and…read morereasonable. Highly recommend.

I wrote a review about Ken's awhile back and wanted to be sure to follow up. I am a huge proponent…read morefor supporting local businesses and after my conversation with Troy this afternoon, I wouldn't want my first review (written out of frustration) to steer anyone away from getting service at this shop. First and foremost, Troy was honest and fair, as well as kind. He was easy to talk to and willing to hear me out. He also rectified the situation right away. We ended on a good note and I told him that I would be happy to bring our business back to their garage. At the end of the day, a little communication and understanding go a long way for all parties involved. I truly appreciate Ken's Garage for just taking a moment to talk through things with me, and in turn, making them right. The business is run by a genuinely good man and good people.

I would definitely give 5 stars on communication regarding the diagnostic, communicating findings,…read moreand explaining it to the customer. This part was impeccable. I would give 2-3 stars on car being done in the timeframe promised, because it wasn't. My beef is that the quote I received for the needed part had a price of ~$525. I called the dealership and an original part would cost me (non-mechanic) ~$350. I can buy the non-original part at O'Reilly's for ~$264, but most mechanic shops get parts cheaper than off-street customers. When I called and asked Ken's if the quoted part was a dealership original, I was told no. When I asked if the part price was in error, they said no, we have to make money somewhere, but we don't use an 80% markup. Clearly the guy I spoke to doesn't know how to calculate markup percentages. I expect a shop to add a percentage onto a part. That is certainly fair. But, ~200% gross mark-up is way outside of standard mechanic practices. And, that calculation is using the price I can buy it for, not a licensed mechanic's shop. Our mechanic of 25 years used to charge 20-25% above his cost. I have heard of 50 - 100% markup. Ken's Garage is having the parts delivered and they rarely go pick up the parts. I think 200+% markup is way too expensive, but they have right to charge 500% markup, if they want. But, I will be going elsewhere. We are still shopping for a local mechanic that we feel comfortable with. I got the impression, they have good, qualified mechanics. My husband questioned a few things on the invoice that was not approved. He is a non-conflict person, and at that point, he just paid them. I am glad this shop works well for many in the community. I am glad this small-owned business is doing well. I am a small business owner and I want small business owners to be supported and thrive. But, I prefer ones that do it with reasonable prices (again, subjective). Name above is our on-line pseudo name, due to vindictive, malicious people in this world. I do not want a response from the shop because it is what it is. My experience and perspective aren't the same as the owner's perspective and it isn't the same as other customers. This is my experience.

Just don't do it. Go to any other shop. ANY OTHER SHOP. It's not the techs. Its the company. Don't…read morerisk being over charged for work the supervisors are rushing techs to complete fast and likely not done correctly. Just go somewhere else where its more affordable and the company cares about taking the time to do it right first time.

I had a great experience with Butler's from start to finish. The online appointment setter was…read moreflawless. Kimberly, at the front desk, received my truck and me warmly, took my info and truck issues diligently, and then Butler's gave me a ride back to my front door. The young man who drove me was a Veteran. All my interactions with service personnel went very well. Customer service was exceptional. The work on my truck appears to be well done. The leaks have been fixed. No issues now. Thank you for your professionalism and expediency, Butler's. Much appreciated. I'll be back for routine work and more if anything arises.

At Dave's they treat strangers like friends and friends like family. They always welcome you with a…read moresmile. Dave is one of the most professional mechanic I have ever dealt with. He diagnose your vehicle problem and never sugar coats the issues going on with it. You will feel valued vs dollar signs when you walk in their doors. Dave's automotive prices is at or better in the industry.

Family told me to go to this location. I called the front desk lady I'm assuming is the daughter…read morehas no clue what automotive work is and or what professionalism is at all. Told me in quote "this is the wrong time of year to call for work, due to the holidays" my response " well it's not like I told my car to break down?" i told her nevermind. If you have a poor front desk person like her they for sure won't receive any work! I wonder if the owner knows that she is this incompetent in regards to booking clients for automotive work.

Great service! Had mine and my wife's vehicles serviced here. Friendly service and sales staff…read more Definitely recommend!

This place is a total fraud factory. Do not do business here!! Offered to buy our vehicle but then…read moretried to fraudulently take possession without paying. Said they didn't have "magnetic ink" to issue a check. Then said they would wire the money but wanted me to leave the vehicle and the title without proof of the wire. I Asked to talk to the owner, who was there, but he wouldn't come out of his office. I've issued a complaint to the BBB. DO NOT DO BUSINESS HERE!

We had dealt with Guns for many years while living in the area. While visiting our truck started…read moremaking a funny sound and we had a long drive in 2 days! They were able to fit us in their busy schedule and fix the truck( major brake problem). Wonderful people and great work

From the owner: Stop in and let us serve you soon!…read more The Hund family has been serving folks just like you in this area for over 3 decades. We are committed to continuing on in the tradition of impeccable customer service that this business was built on. Stop in and let us serve you soon!Stop in at Hund Service Inc today for a routine oil change!Conveniently located at 1101 Metropolitan Street in Leavenworth.Call us at 913-682-4002.

They are a horrible company. They did repairs on stuff i didnt ask for. Or approve. They upped my…read moreprice by way to much. And eventually stole my truck. I would not recommend them to my worst enemy.

The people are nice and all but the work is mediocre at best. I took my old jeep (CJ7) to them and…read morehad them do a Holley Sniper Fuel injection system on it which they claimed they had done before. Also had a new fan and waterpump installed. for the Sniper EFI they spliced the switched ignition wire into the stereo system so my stereo would cut out and then after a few days the jeep wouldn't start at all. On the water pump they didn't put lock washers or locktight on the pulley so the it backed off while I was driving and took the new fan they had installed out and ruined the threads on the pump itself. And finally the wiring on the fan they did was just wires twisted together and some electrical tape. No crimps or proper electrical connections. I paid them well over $2,000 in labor alone and was left fixing all of it myself. They claimed the parts were faulty but they were genuine Holley parts from Summit. Nothing wrong with the parts. Just poor mechanics. Best of luck if you go with these guys. Dont get taken for a ride like I did.

Great people to work with. Honest and always very happy with their services. I won't take my…read morevehicle, anywhere else.

Absolutely a great experience. My muffler was repaired at a great price and in a timely manner. And…read morethe owner Scott is a great operator who value and appreciates his customer.

Me- "good morning, how are you?" Employee- "Busy"…read more This is the customer service you can expect here.

Had a couple if issues. First, I wanted tires they did not have in stock. I ordered them. They…read morecontacted me and said they has them. Went to get them installed and was told they did not have them. I reordered and the same thing happened. After going through this several times. I bought my tires somewhere else. Another time I would have squeak in the rear when it was wet. They went out and pushed on my car bumper and said I needed struts without looking. I disagreed. I went to the dealer, and they came out and looked under the car. The problem was the design. The parking brake cable went through an eye, and the outer covering of the cable wore off because of the bouncing.