We boarded our 2 cats here. It was really difficult to find a cat boarding facility around here…read morethat didn't just stick cats in a super tiny cage. We came to check it out first and the staff was really helpful. There was only one other cat there and it wasn't too noisy. However, when we dropped them off, the volume of animals in the facility doubled so the environment was completely different, but it was too late for us to change boarding plans. I don't think it was well suited for cats because cats typically don't get along with other cats and there were several staying there at once, plus 3 that constantly wander around. It's also very noisy there with the dog kennels being nearby. When we picked them up, we were surprised to see 2 small dogs in the cat room as well who were barking and making noise. It's a very stressful environment for cats and we noticed negative behavior changes in ours once we came home. However, the staff was really friendly and sent us photos of our cats upon request while we were out of town. The check-in/checkout process was seamless. They administered oral medication to one of our cats and kept with their feeding schedule. I do wish the facility was more accommodating for cats (quiet area, separate from dogs and other cats), but this isn't a bad option.

Took our Husky here for Daycare and his grooming. They did excellent with his grooming and…read moreexcellent with his blowout. He seemed to enjoy his first time here. Very please with this Kennel and groomer. Would highly recommend Foxbrook to all pet parents!

I have used FurBabies twice. They do a really good job. We have a Pekingese and German Shepherd…read more Both were taken care of well.

Fantastic grooming care given to our pups. Highly recommend. Staff is very kind and do a great job.read more

I have been taking my Shih tsu here without any issues. I…read morealso have a Beagle/ Bassett that can have a little attitude with me when I do her nails but is generally better with a groomer. I also have a beagle I can do all grooming myself at home. So I do bathing, nails, ears, some hair trimming around eyes when necessary, inside glands, etc, Lizzie had a second appt for an Express wash ( nail cutting, and glands included)., When we arrived they said they had been calling all day to cancel. They had no one to do the appt. I asked what number they called? She said the one on the card. She pulled out a card and read a number I never heard of. There was no card for Lizzie so we started a new card. She said she also facebooked me which isn't possible as my acct is locked up tighter than San Quentin unless I friend you. So.. we make another appt and I show up. The girl working was suprised to see me. She didn't have us on the books but agreed to do Lizzie. We got home and Liz dragged her butt through the driveway and yard so I gloved up and emptied her glands that were extremely full. She was sliding and falling flat on her face on our hardwood floors. Her nails were long. I called to find out if they were trimmed at all and was assured they were. I said they were too long. They said they weee done. I waited a week and returned. I explained the situation to a really nice girl working there. I told her I can do the glands even though I paid to have them done. But I would next time like the nails cut shorter so she can walk. Sonya can out very upset. ( Owner). She was not happy. She explained that this was one weeks growth. Her nails need to be cut every 3 weeks. ( my appointments are every 4 weeks). She said that it is a compounded problem because Lizzie is obese. This is very true and I explained that we are working on another medication for her thyroid with our vet. This poor girl eats less than our cat. She continued to cut and cut one too short and it bled and she said " see.. that's what happens!" I apologized to Sonja and said I didn't come to upset you and I'm more than willing to pay you $5 to trim her one weeks growth. Obviously you are upset with me. I just need my dog to be able to walk without sliding and wiping out all over the floor. She slid down the stair on her face. She was short, curt and almost shoved me out. I will be suprised if I don't have my next appointments cancelled. Before this we were extremely pleased and refereed many people and new people to Midland to Zach's. I funny when I as a customer felt as though I was calming the owner. lol.

The Nascar of nail trims by a caring, friendly team. If you need a pit stop style, fast, walk in…read morenail trim and your pup has solid nerves, this is a great place. It's only $5 and they do it right there in the lobby with you. My two were in and out in 5 minutes with no problems. A tiny detour in our day. That said, if your dog puts on a show for you, and is calmer in a back room on a grooming table, or is easily distracted by a busy lobby, because dog, then this may not be a good fit with regard to walk in nail trims. Other things to know - the bathhouse/ groomery is located in the back of some commercial buildings, adjacent to an apartment complex. The city has lost it's mind, and refuses to allow any new sign-age for businesses and there are some very tall thick hedges that obscure any view of the place so it is hard to find but it IS there. Just drive around to the right or better yet park and walk.

Outstanding service. My Delilah likes going to visit. Shirley treats your pet with extreme kindness…read moreand consideration. I love the fact that there are no cages with dogs lined up waiting their turn. So much less stress on pets and humans. Highly recommend.

Shirley did a GREAT job with our Golden Retriever! And at $45, she is more reasonably priced than…read moremy previous groomer. Location is better for me too (just behind MHS).

Jennifer is awesome with all cats and dogs...Yes cats... hard to find any groomer to do cats..She…read morehas bathed both my cats and one needs to be shaved once in awhile and has always done an excellent job..when one of my dogs had to have her eyes removed as soon as she healed jennifer did her grooming. My baby was really relaxed with her.. ..An out of state friend had a blind dog no one would groom anymore because of aggression while visiting here I suggested top notch..Jennifer did a great job on their dog and they were very happy ..she will always have my business

NIGHTMARE EXPERIENCE!…read more I am not a pet person, first experience ever handling a dog. Brought a small dog here as a favor. I arrived to the dog owner's house 30 mins before the appointment. The dog was understandably scared and apprehensive. Let him outside to use the bathroom (he didn't go) but could not get him inside using calls, treats, or toys. Could not figure out the leash or collar that included the front legs so I picked up the dog and put him in my car. Drove all the way to this grooming shop and waited 20 minutes for the lady to finish answering a customer's questions regarding their pet. Meanwhile, I am holding a shaking dog, terrified that the dog is going to go to the bathroom on me or in this shop. I wait patiently even though the dog is getting heavy and shaking because he's scared, but I have no leash and can't put him down. FINALLY am helped and am turned away for being late. I explain the situation and am told sorry we book appointments every 15 minutes and you were late. I explain the situation, that it's my fault, that I am doing this as a favor and it's not my dog, that I am not a dog person, and am ignored and turned away. Head to my car, think about all the wasted time, and the fact that I now have to take the dog back to the owner's house. Clock says 10:25am and I know I couldn't have been more than 5-10 minutes late because I was in there waiting for them to finish with the previous customer. Completely understand their policy but as a first-time customer and non-pet person entering with a scared shaking dog only to be turned away after patiently waiting there while holding the dog for a long time, I was absolutely livid. I will tell any pet owner I ever run into in Bay City to avoid this place and to send their business elsewhere. I'll also make sure I mention this story any time I hear anyone mention a pet.

Marianne is so sweet and our dog loved her immediately. She does a great job too. Our dog Stella…read morelooks and smells great. We will definitely back.

I am a chill cat, even with all the dogs in there. The nice lady got rid of all the mats in my fur,…read moreand my coat looks and feels luxurious again! The only part I didn't like was the blow dryer and brushing after my bath. My new mom says: The ladies at the salon were able to get us in really quickly, and they were very friendly. I was amazed they could bathe a cat, but they did it, and now she doesn't smell like the barn she was in before coming to us. For what they accomplished (in only an hour!), the price was well worth it. 10/10 absolutely recommend

greatttt customer service and left my dog so cute and smelling so good absolutely recommendread more

Have taken my animals to them for years. Doctors listen and are very attentive. Extremely happy…read morewith every visit I have had.

Thank you for the kind sympathy card the team sent for Zoey. It was very much appreciated and I…read morewill absolutely be planting the flowers in Zoey's memory. You have treated Zoey for many years and have always treated her like the sweet angel she was. Thank you to any of the team members that have worked with Zoey in the past. I wanted to say a special Thank you to Anna. I was having a hard time with the whole situation and I really didn't want to leave Zoey until I knew she was ok. I knew that wasn't really possible but Anna's kind words and sweet interaction with Zoey made me feel better about leaving her. I felt she was safe with Anna and she would take care of Zoey the best she could. I could tell she truly cared about about my baby girl and I appreciated it so much!