My regular plumber was unable to come help me out with my leak so I tried the drain doctor. He was…read moreable to come right away, fix my leak with minimal work. The was so thankful have my leak fixed without breaking the bank. Since this experience, I've had to have them come back to address some issues. I had a broken main pipe, a leaking water heater & a leak to a pipe in my kitchen within a couple months. I thought their prices were very reasonable, they were dependable and provided excellent service.

Absolutely the worst plumbing experience imaginable. This so-called plumber (Pedro) took my money,…read morefailed miserably at fixing my clogged sink blaming the old pipes, and managed to make the problem even worse before leaving without a solution. The service was sloppy, unprofessional, and completely useless - after an hour of work, not only did the sink remain clogged, but the situation deteriorated further. When confronted, the plumber demanded the double the agreed upon payment and called the cops making a scene, taking zero responsibility for the shoddy work. Avoid this company at all costs unless you enjoy being ripped off and left with an even bigger mess than when you started. Save yourself the headache and never, ever call this plumber. You've been warned! PS I should've read the reviews on Yelp left by other customers before calling this crook. Dont make my mistake, stay away!!!

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Delayed in writing this review. My Boiler was leaking, and I spent 3 months with my add-on…read morehomeowner's insurance. It was a nightmare; they sent five different HVAC or plumbing companies. When I called insurance to find the next step, I was told they have to send it to another company, for some reason. It came to a head at the end of September, and they finally agreed to just pay a base fee for coverage based on the plan. Prior to this, NO MENTION of a cap payout prior! They provided a quote and phone number to do the job from one of the plumbers who came out. It was an LLC. When I searched the phone number, it was linked to a plumber and a driving school! Needless to say, did not go with them. Now, the reason we are here... along came Peace of Mind plumbing. Mike arrived as promised, quoted the job, and provided a date to install, no fuss, no muss. The installation date came, and it was magic. From the delivery of a new boiler, the breakdown, the tow-away of the old unit, and the installation, everything was flawless and clean. The "Peace of Mind" team worked as an artistic swimming team (including music). It was a pleasure to see the teamwork. A shout-out to Mike and his team. Enrique S

I've used them 3-4 times in 2 different houses and they sent 2 guys out to fix the problem…read more Thankful for them my basement was saved. I will definitely use them again in the future

I used them in the past with very good results. Would have given 5 stars for that project. Alex and…read morehis assistant were very good. Recently, I called because I thought pipes were leaking. It turned out it was just condensation due to weather changes. They were over an hour late, stayed for 10 minutes and charged for the full hour which was $293.22. I called and that is how I was told they charge. Don't think I will use them again.

I've been a customer for five years, and they have always treated me fairly and handled everything…read morewith professionalism and competence.

I have been using Allure now for a while and Tony is always responsive. He is prompt, courteous and…read morereasonable in pricing. Highly recommend.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Prompt communication. Shows up quickly and on time. Reasonable prices. Explains issues clearly…read more Great service overall.

These guys are the best. I had a new hot water heater and Pressure Reducing Valve installed by…read moreAustin and his partner. Austin did an outstanding job. Fabian, the owner, is a very honest and genuine person. He delivered everything that he said he would. Thank you!

Very responsive! They came within 2 days of me reaching out, arrived on time and got the job done.read more

Racso Plumbing delivered exceptional service fixing my Saniflo pump…read more Jordy, the technician, arrived on time and I particularly appreciated his attention to detail - he carefully wore shoe covers when entering my home and made sure to clean up thoroughly after resolving the problem with the pump. Highly recommend!

Work done - Replaced a leaking Water Heater and added an expansion tank…read more B.Z. uses Bradford White tanks which was a plus for me; I am a research geek before I buy and wanted B.W. Do your homework folks and don't respond from crisis mode. Model = Bradford White High Efficiency Gas Water Heater (250H6n) = 4.4 gallon Thermal expansion tank The initial request for an estimate: We called in the afternoon, Bryan (the owner) came out nice and early the next morning. He gave us a quote "on the spot", no smoke and mirrors or I'll get back to you. Pricing: I bid out the job to several companies and B.Z. was VERY fair and worked with us on all my options. Responded to any/all changes until we reached the actual setup I wanted. Customer Service: Guys were respectful and even had a sense of humor. There was also a mixup with the expansion tank given by the supplier; was smaller than what I ordered. When I noticed and let the guys know; Bryan himself showed up to deliver the correct size tank. He/they didn't choose to try and sell me on why it doesn't matter or any other bs. I truly appreciated the just get it corrected approach Bryan took. The install: Work began the next day after I signed. Clean install, they addressed any code violations and all seems well so far :) We will be using B.Z. again in the future and would recommend them to friends as well. If my experiences change I will be transparent so everything is accurate. Really hope this helps someone when they need it.

Came quickly Professional service. They found the issue…read morequickly and solved the problem.

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.