As a gym, we used her services working in our area.
We talked to her three times about it not meeting our standards, why, and our expectations going forward.
At first we thought she would listen to the response, maybe the floor in the bathrooms had to be skipped because she is responsible for the cleaning and all cleaning supplies.
Can you believe she wanted to use our supplies and cleaning equipment!
How do I tell this cleaner she's no good without upsetting her feelings?
Well, we certainly did not say to her, 'you are no good'.
We explained to her that her standards of cleaning did not meet up completely with our expectations.
We gave her the benefit of the doubt; the option of allowing her to 'train' with our employees in a way we want things done or giving up the job.
She made us out to be the 'bad guy'.
She chose to allow us to train her then specify that we will keep her on for one more month on a trial basis.
She did not give herself incentive to try harder, she wasn't serious about seriously cleaning for us.
We are not happy with this job the cleaning service "provided."
We did not want to confront her about this issue near the beginning while coming off as rude.
This is the third time we talked with our cleaner.
We simply nicely informed her; maybe it was possible that she is either just inadvertently overlooking these things or we weren't clear with our expectations in the beginning.
Hands down a bad experience for our gym. read more