1st we had good luck and an amazing sales associate who helped my dad pick out and order…read morecountertops for his new construction so we thought being new to the area we'd go there first. Unfortunately, for us we didn't have the same experience or the same sales associate. The thing that we're most disappointed with was the service from the associate Taylor. I'm not sure if she's new or just lacks customers service. We went in on Wednesday 8/28 picked out a slab of granite that we found in their clearance area. The gal did not tell us the slab wasn't on clearance she said she'd was unsure of the price and would have to talk with someone and she'd have our estimate later that day or Thursday 8/29. She also stated if we didn't like the price it was negotiable. I called on 8/29 towards the end of the day and she had already left for the day so we called again on Friday 8/30 towards the end of the day and another employee said she had just left for the day and was aware of our possible order and we'd hear something on 9/3 when Taylor was back. That's fine being a holiday weekend, but communication is a key factor here. Why couldn't she email saying due to the upcoming holiday weekend and possible heavy workload I won't be able to get you an estimate until next Tuesday (common courtesy) We received the estimate on Tuesday 9/3. We called in regarding the cost per sqft because we knew we weren't looking at a clearance price and were told by Tay well that ones not on clearance and was put over there on hold for someone else and that the regular price slabs was to full to keep it there. For the record we went in that building and there was plenty of room for it to have been stored in the regular priced area and there slabs on hold WITH customers names on them so that wouldn't be sold. I questioned the price again and why would it be stored over there with no name on it if it's on hold. We believe it was put in the wrong area and realized it after we picked it out. She NEVER offered a negotiated price and just kept saying it didn't have a yellow tag on it, even though it's in the clearance area. She did apologize she didn't get the estimate out sooner, but due to the holiday weekend she was off on Friday (not what her coworker told us on Friday). We felt her attitude at the end of our conversation felt snippy and I told you it didn't have a yellow tag. what she said was I need to check the pricing and if you dont like it we can work with the numbers. I don't usually write a complaint, but maybe she could have handled it differently by saying Mr & Mrs. I'm really sorry but that item was put in the wrong area. Let me check with a manager and see if we can't come up with a price that meets both our needs. Sadly, she hung up as I saying thank you have a nice day. It's sad how we've lost customer service these days. Has the saying goes it is what it is.

Had a hot Christmas 76 degrees -air didn't come on --call Allred and they were there within the…read morehour --it wasn't even a unit problem it was a problem at our light pole --they stayed and made sure it was all up and going after the City fixed our streets problem --Definitely recommend --super nice

Can't recommend. Called due to an element staying on when the furnace turns off. I had to work…read morewhile the wife stayed home for the technician to arrive. He takes the thermostat off and checks it out and tells the wife it's something inside the heater and his boss said they can't get parts for it. Leaves but sends the bill for the service call. Wife called Glenn Best next. Guy shows up and fixes it in less than 30 minutes. Double Stack Sequencer guys, he had one in his truck. (For future reference).

A1 is awesome…read more Bought a washer and dryer from lowes. Very pleasant experience. Told us it would be delivered Friday and they would call Thursday Used lowes card to get the discount. No call thursday. Friday we were told: They called us and delivery would be two weeks out. They didn't Told they didn't have our number or email even though they texted and emailed. Talked to six customer service experts and were told it was their system then their policy and could only call if delivery was on schedule. Told me to call the 1 800 number. We did in front of the army of experts. 1800 girl asked me if i had called local store. I was standing there. 1800 girl asked if i had visited the store. Talked to five people at corporate all of which were sure i had done something wrong. I hadn't Asked 1800 girl to do what they committed to by calling nearby stores. 1800 girl told me that was my job. They offered to cancel my order at any time but i would have to call corporate for a refund. Was called "rude" because I didn't understand their policies. It would be 4 to 7 days before i could get a refund and my account would be credited. Real customer service girl took my phone and talked to 1800 girl. Heard her say rude. 1800 girl hangs up. Store "acting" manager said there was nothing he could do. Went A1 appliance in Columbus and bought an American made washer and dryer. As i type this 2 hours later they are installing the unit. A1 told me they appreciated our business and by the way, A1 services what they sell. A1 is Awesome

Excellent work cleaning the inside and outside of my house and garages. They also cleaned the…read morescreens and window sills. They were very careful and efficient. I highly recommend them.

I enjoyed the Customer Service the merchandise I purchased. I just love it, and I will shop there…read moreagain.

Drove 50 miles to LQ Furniture to make a purchase and when we got there we was met by an employee…read moretelling us that we had to take our daughter that is in a wheelchair to another door and when we got down to the other door, the door was locked and we could not get her in the building, and it was just 100 degrees outside. We will not be purchasing anything from them.

I had a picture re-matted here and was impressed with the service. The cost was more than…read morereasonable and the time frame told to us to complete this project finished came earlier than quoted. Very please with the excellent customer service and quality of workmanship.

Great people to deal with. Just like family with everyone. If you want it they most likley have it…read more Walmart, napa, tsc, lowes, bass pro and more in one store.

Incredible store with so much stuff! Garden supplies to tractor parts, lots of clothing and boots,…read morehunting supplies, outdoor gear, it's all here. Friendly people and a real southern atmosphere, it's worth dropping by just to walk around and check out.

I cannot say enough good about Room to Room. Their warehouse is GIGANTIC, and their furniture is…read moreorganized by high-middle end, promotional, and outlet. Great selection. They have it all. Their deals are great as well. Beyond that, the customer service was absolutely PHENOMENAL. They're not just interested in making the sale. They really want you to be happy with what you get. We were able to ask real questions and get real answers, whether it be about fabric composition, frame durability, aesthetics, etc. We didn't even have to ask some of the important questions before we were given answers that we needed. We got real recommendations based on our lifestyle (young kids, and moving a lot with the military). They took the time to work with us and help us with everything we needed. When I say "they," I mean the sales rep that worked with us from start to finish (we spent two Saturday afternoons in the warehouse trying to make up our minds), the other sales reps that walked by and checked on us, sales reps that we stopped to ask for opinions, as well as the owner of the store and the assistant manager. Additionally, we had our 15-month-old Energizer Bunny daughter with us, and they were so patient and understanding as one of us would have to run after her or keep her entertained some way or another. Several of the staff even played with her so we could sit and look through fabric options or discuss other decisions. The store manager even sat and rocked our daughter when she was too tired to cooperate anymore. They made us feel like part of the family. I will recommend Room to Room to anyone and everyone. We got great furniture for a great price, and had a phenomenal experience working with the staff at Room to Room in the process. Thank you SOOO much Room to Room--you are a true example of good honest business with great customer service. It's how every business should operate.

I just left this place and it's incredible! Austin was the person who showed us around and he was…read moreso sweet! Sean also came out and he was also very sweet! The owner as well came out and she was sweet! Everyone was so sweet here! The selection was wide and they had many mattresses/furniture! Everything was very high quality! Also, they gave us some little freebies as well, wax melts and a candle! They also have a small wildflower garden that is so charming and beautiful! The bathrooms are also clean and well kept. As soon as I walked in I felt like family! Everyone here treats you w kindness. I love it here and will return for some more things to make my home much more cozy and comfortable. I definitely recommend coming here.