Computer Universe has been my go-to place for many years. I found them after getting shafted by the big-box guys which geeks didn't know any more than I did. (I'm now 80 and have been a user since the early 80's). I had an old Gateway serviced there, upgraded and added to and was very pleased with their prompt turn around and quality work. I have since had them build two computers for me and am working yet on the most recent one (about 4 years old now). The few problems I have had were fixed quickly, once while I waited. I highly recommend both their products and their technicians. I take both my Windows and Apple machines to them and they know what they are doing. read more

I have been using Computer Universe for 10-15 years,,always with good results. Due to a breakdown in communication between two of the service team, my problem was not even looked at,,,,,much less fixed. I called when I checked it out at home. The tech did not take responsibility and was very rude,,essentially blaming me for the mix up. Finally at the end of the conversation he said bring it back in and he would look at it. I will find another place to help me. read more

Terrible Customer Service!!! Stay away!! They dont want to fix problems of their own. They want to send you somewhere else and have to pay for it. I wouldn't even give them a ONE star if I didn't have to! They suck! Go elsewhere. read more

These guys are something else.. I bought some RAM from them and they insured me it was compatible with my PC. Well when I put the RAM on my motherboard and turned it on.. the PC CAUGHT ON FIRE! So I immediately took the smoldering PC and the ram back to them and wanted to know what they were going to do about it. They said it wasn't their problem because THEY didn't stick the RAM in the slot. From there on out I decided to start building my own PC and will not step foot in that SH***hole again. read more

I am a tech from Los Angeles in Tupelo visiting family and friends. One of my friends machines failed main board was blown. These guys were suggested to me by a friend who has dealt with them before however I have dealt with what I call fly by night computer companies before and so I am leery about going with guys I have not heard of (hp, comcrap etc). So I hit their web site, not flashy but I go more for substance anyway. I was impressed with the way they made it to where I could research the components they use on my own (was impressed that they use the same components that I do). So I go to the store half expecting a bait and switch routine the rep greets me as I come through the door (thumbs up there) I request the system the rep did not try to upsell me or bait and switch he showed me the system pulled the box and I was good to go. They did not try to push other stuff on me either. I was also surprised to see they supply the genuine windows os disk and drivers with the unit rather than a crappy cracked copy or nothing at all. It was as close to the perfect unpressured experience and I would recommend them to anyone. read more

Terrible service. I mean TERRIBLE. Twice they have denied service to my Apple Protection Plan when Apple sent me there. Apple allowed me to mail the products in to them for service, but what is the point when they are supposed to be "Apple Authorized" Service Center? It's just silly. Don't waste your gas driving over there, just tell Apple you don't do business with them. read more