If I could give zero stars, I would. Black Sea Transport Ambulance Agency is an absolute disgrace,…read moreand I would never trust them with anyone I care about ever again. They were hired to transport my mother, who is a stroke patient and unable to move her body, and they treated her with shocking negligence and cruelty.
The driver, Clarence, DROPPED my mother--yes, actually dropped her face-first, injuring her in the process. Instead of taking responsibility, this man had the nerve to become AGGRESSIVE, acting like it was someone else's fault.
How can anyone treat a vulnerable, disabled patient like this? No apology, no remorse, just rude, heartless behavior. Black Sea Transport Ambulance is reckless and dangerous, run by people who clearly don't care about patient safety. If you care about your loved ones, STAY AWAY from this terrible company. They are a complete nightmare, and nobody should have to experience what my mother went through.