This review is specifically for the fact that I only had to wait 10 - 15 minutes maximum to get my…read moreSanrio & Friends library card today at the Walnut Library branch. I arrived at 11:30am PT and was out before noon. The additional time was just spent lollygagging and perusing the library itself. Their staff was super organized and really friendly! They had their system down and were and able to get everyone through super efficiently. They had one single-file line that broke into two once you actually got into the library. Then it became two lines: one for folks that had existing LA County Library cards and one folks that needed to register for net-new cards. Since I already had an LA County library card, my process was pretty quick. I just had to pay a $1.00 fee to replace my existing card and that was pretty much it. Was very grateful that the library location I went to had a very stress-free and seamless experience because some of my friends were waiting up to 3.5 hours, but at minimum at least 2 hours each. I love Sanrio as much as the next girly, but damn.. it's the wild, wild, west out here, lol. Anyways, this super cute memento is def getting buried with me, HAHAHAHAHA.

This place is a good library. It is quiet, and doing my homework here is peaceful with no…read moredistractions. The downside is it is very small. I hate the fact that they don't even have the books I want sometimes and it is just frustrating to come here and think "Maybe they don't have it here." Overall, this is an OK library, I mean not the best but if I really have to go here, I would.

It's been a super long time since I was at an LA County Library, and this one is in the city of…read moreDiamond Bar. Recently, they collaborated with Hello Kitty and Friends and had a cool library card. The library opens at 10:00 AM and I showed up 40 minutes before they opened. Even with that much time there was already a line out the door. The librarians made this process fast and quick by handing out paper applications and pens for people to fill them out before it opened. Overall this took me about 25 minutes once they opened to get a library card and a cool bookmark to use. Can't wait to come back and check out some books. The process and employees really surprised me with how fast and efficient they were.

LA County Library - Diamond Bar Library *June 30th, 2026…read more*10:00am-5:00pm - Tuesday *4 Stars Environment: *Moderate Sized Parking Lot *Helpful Staff *Average Seating Available Went here with a friend to get some work done and overall had a good experience. The staff was very friendly, and the library was clean and well maintained. I was actually surprised by how busy it was for the summer, with people of all ages using the library throughout the day. My friend and I were hoping to use one of the private study rooms, but they were all booked. For anyone planning to go, you can reserve a study room up to one week in advance for a maximum of two hours per reservation. We were a little disappointed that we couldn't reserve a room until later in the afternoon, but luckily we arrived right when the library opened and were able to find a table. One thing I wish the library would consider is allowing walk-in use of reserved study rooms if the reservation becomes a no-show. The room we wanted sat empty for the first hour we were there, and it would have been nice if someone else could have used the space instead. Overall, it's a nice place to get work done with plenty of natural light and a good atmosphere, although I do wish the chairs were a little more comfortable for longer study sessions.

Man, I really love Cal Poly's school library. My brother attended this University, and a few of my…read moreold friends graduated here. I used to also help friends study here. It's a big library with lots of books, computers, old magazines, and up to date magazines. Very very huge place to study. Nice professional staff to help out too. It's a awesome place to study.

I'm a current student at Cal Poly and I always study here whenever I'm on campus. The library is…read morehuge and has six floors that students can study at or find research. In addition, study rooms are available but they have to be booked and reserved ahead of time. If you seek really quiet or near-isolated areas, the 5th and 6th floors are the places to go. Wi-Fi is complimentary in the library and I believe that you can also eat/drink inside. (Or at least that's what I do, haha). The amount and supply of library books and research materials are endless and superfluous. If you are a student who is looking into borrowing physical hard copies to support your research, I highly recommend the library. The library also has flexible and long hours that can stretch late into the night, which is perfect for those who are staying in to study.

I love coming to the library any chance I get. I usually come here for some peace and quiet,…read moregetting some work done. This library in particular has a good amount of parking. The inside feels a lot bigger than what it seems, which I love! A few remarks is that not all tables have an outlet accessible and the wifi itself could be a little bit stronger. Other than that, a wonderful library to experience and support!

This was my first time visiting the Covina Library, and honestly, I'm conflicted because there are…read moreso many things done right here, yet one major issue overshadows the entire experience. As a Covina resident, I didn't even realize this library existed, since I usually go to West Covina, and more recently my favorite has been the Diamond Bar Library because of its overall standards and upkeep. From what I understand, this library is city owned rather than a county library, and unfortunately I think that's where the responsibility lies. The moment you walk in, the smell is overwhelming. Not subtle, not something you get used to after a few minutes, but truly unbearable. It honestly reminded me of walking into an abandoned home, which is shocking considering how lively and community focused the space actually is. I tried to push through it, hoping it would fade, but instead it gave me a headache, which was really disappointing. Layout wise, this library has so much potential. You walk in and there's a community area to the right, restrooms nearby that were clean but clearly very small and in need of updating, and a book section where you can purchase books, which is a nice touch. The librarians' main desk sits to the left, and the high ceilings immediately stand out in a good way. There's a children's section, computers in the center, and overall the space feels open. I was initially unsure where to go, but I was so grateful to find a designated reading room. That alone is a huge plus. Unlike West Covina, which can get quite loud, the librarians here do an excellent job maintaining a quiet and respectful environment. They whisper, they're attentive without being disruptive, and they clearly care about preserving the purpose of a library. There are plenty of outlets, and the reading room is thoughtfully placed so you're not constantly distracted by foot traffic or noise. What makes this even more frustrating is that this place could easily be a gem. The reading room has windows facing outside, so you still get natural light and that sense of being connected to the outdoors. There's even a patio area and a citrus tree right out front, which gives the space so much charm. The setup is fantastic, the staff is great, and the intention is there. It just desperately needs renovation. I truly believe more people would use this library if it felt more inviting. City of Covina, if you're reading this, please address the smell. Whether it's the carpet or something deeper, it needs attention. This library has so much going for it, and with some proper updates, it could easily become one of the best community spaces in the city. Unfortunately, this was my first and last time using the library. I hope the next time I visit is when it's a grand opening after renovations.

Went to study and greeted by friendly staffs…read more Great collections of books and other materials.

I've been visiting this location for a little over a year and have been met with numerous…read moreunsettling experiences. From being followed and spied on in the bathrooms by staff, and selectively enforcing rules with patrons of their choosing I find this particular branch to be prejudice. This includes witnessing children running around using the library as playground, on their phones at full volume, and leave items at the study tables as they to go grab snacks. When I brought to the branch managers xuimen attention my concerns regarding being spied in the stalls, how I I even caught one staff member peaking in the cracks of the stalls and told her I felt I needed to put tissues in the cracks due to this, I was simply told they were just doing their job and that if I felt I needed to put tissue in the cracks, I can continue to do so. However, I noticed that once something was said and I called out the staff member in front of her, the behavior stopped. Today (much like any other occasion in the past year and what I witness from other patrons) I placed my belongings in a secure location out the way of others, plugged up my devices and stepped outside and was still in front of the library. When I stepped back inside, I noticed that my belongings were removed. When I asked staff, they claimed it was left unattended ( which was untrue; they watched me as I unloaded my items so they knew exactly who they belonged to, as I have been doing this since going to this location)There are several other patrons that frequent this location and do the same as I do and their belongings go untouched yet alone are they addressed. I forwarded these concerns to the headquarters and spoke to someone by the Sharon but was not satisfied. I feel my concerns are not taken seriously and have fallen on deaf ears. I will not be visiting this locations again. I would love to speak to someone else regarding these incidents as I feel this is borderline harassment. I visit locations in Diamond bar, La puente and walnut just as much as have not been met with such behavior.

THIS IS NOT A QUIET LIBRARY…read more I've been holding off on writing this for a long time because I genuinely couldn't believe how consistently frustrating the experience has been. I come here often and stay for hours at a time to study. I'm not popping in briefly. I'm here working, focusing, and trying to use the space the way a library is traditionally meant to be used. I understand this is a public space funded by taxpayers and open to everyone. I respect that. But libraries also have rules for a reason, and here they are rarely enforced. That's the real issue. The open concept design might look modern, but it completely eliminates any sense of quiet. You can hear every front desk interaction across the floor. Phone calls, loud conversations, audio playing from devices, and people speaking at full volume are constant. Some librarians genuinely try to maintain order and I truly appreciate them. But others make no effort at all. Over time you start to recognize who will step in and who won't. I've had to get up and specifically find the staff members who will address disruptions. I should not have to do that. There is no dedicated quiet section. None. That alone is shocking. If you are looking for a peaceful study environment, this is not it. It feels more like a social space than a library. Food policies are inconsistently handled. I originally thought eating was allowed because everyone does it here, only to later learn at another county branch that food is not permitted. The rules technically apply here too, they're just not enforced. The same goes for phone use and strong odors, both of which are clearly addressed in library policies but frequently ignored in practice. The men's restroom also has a persistent odor issue. What makes this even more disappointing is that I've visited the Diamond Bar branch, which operates under the same county system, and the difference is night and day. The rules are upheld consistently and respectfully there. It's calm. You can study for hours without constant interruptions. That experience makes it clear that the issue here is not the public, but the lack of consistent enforcement and management. To be fair, there are positives. There are plenty of tables and outlets. The children's section is well designed and engaging. They offer programs for kids and adults, including community classes. The book sales are fantastic and affordable. And again, some librarians are helpful and professional. But the core function of a library should be to provide a space where people can read, study, and focus. When you cannot go more than 20 to 30 minutes without loud disruptions, that is a management problem. I'm not expecting perfection. Public spaces will never be silent. But basic rule enforcement is not too much to ask. If you want a quiet place to work, I strongly recommend going to the Diamond Bar location instead. The difference is immediate. It's disappointing that the library in my own city could be so much better with relatively simple changes. Consistency would fix most of this.

The library has been renovated since it was closed around 2020, didn't know it had opened back up…read more The carpets are new, paint, bookshelves and staff are new and friendly as well.

This library is not welcoming to toddlers. I read another review here about a mom having a bad…read moreexperience during story time and I believe it because every time I come with my toddlers I have a negative experience. There's always a dirty look, a snarky comment or a tone that is unfriendly. I've also witnessed workers being rude to other mamas coming in with their children. My home library makes us feel so seen and welcome, they know us by name and always smile and greet everyone. I will no longer be attending this library too many negative experiences workers act like DMV employees.

I hardly go to this library. However, the parking lot is roomy, easy to drop off books at their…read moreoutside book slot, and the library is clean with lots of tables and seats to use.

I love the online book hold system--so convenient: 1. sign…read morein using your library card number and your passcode, 2. look up the book you're interested in, 3. it'll tell you if any copies are available 4. Request hold, then you'll get an email when it's ready for pickup. 5. Go in during business hours and pick up the book! 6. Staff at the library are friendly and helpful too! Of course browsing in person is best, but when you're busy then this is a good alternative (especially when friends are recommending books to you). Picked up a book today and it was a breeze. Took 7 minutes from parking to picking up to leaving for home. :)

Lovely walk from Downtown Pomona, and can't wait to see the new park open and have the fountain up…read moreand running again! Great staff, always a delight and front desk staff especially, always helpful and polite, and just love the book recommendations every time I go! A staff that reads is a good employee indeed :) Looks like it will be a good summer here at the library!!

I have been a customer for many years at Charter Oak Public Library…read more The library is very organized, clean and moderately spacious and It is comfortably large.I love walking around and exploring every section. They offer a wide selection of books,DVD'S, magazines, spanish language resources, and more.The kids section is adorable. It has a colorful alphabet rug. They also have new books and magna. The library provides computers, laptops, printers, and free WiFi. You can have access to extensive digital collection of e-books, audio books and streaming media by using your card number and online apps. The library hosts different workshops throughout the year.The staff were very nice. There are ample parking available. I always have a great experience when I go to Charter Oak Public Library.

Small library in a plaza. Library selecction is but you can request books from other County of Los…read moreAngeles Branches.

Beautiful and quite large library. One of the cleaner LA libraries I've been to, with plenty of…read moreparking. We came for a kids' event that taught about poison in animals and also had a bunch of reptiles on display to see. They also host a ton of different popular events at this library, so I'd definitely come back to check those out.

This bookstore is located inside the Diamond Bar Library (by the self-checkout stations). The…read moreselection of books in this bookstore is incredible. The books are categorized by genres. The shelves at the back of the store contains the books that are part of the $5 sale (fill up the plastic bag with as many books as you want for $5). The newer books are by the shelf closest to the cashier. I got some (almost) brand new books ranging from $2-$4.