I'm a library hopper so this place is really a cool hidden gem. The staff were very helpful in…read moreteaching me how to save some documents onto my personal drive and the printing process was easy. I really want to extend a thank you to the nice staff here! And there is a security guard that made me feel safe. This place is as crowded as the other places I go to so I don't know why but I guess that's how it is? Nonetheless, I found it very pleasant and there's also a kid section.

Got my Hello Kitty library card here. They were so friendly while we lined up. The process was…read morequick to get my new card and I renewed it at the same time. Need to update my Libby app now online.

Clean, organized, open space…read more We came here to check out the friends of the library sale, we came an hour late, but it looked like they didn't have much to begin with. Checked the YA section and my niece was disappointed with the selection, I mostly accredit that to her frequent Barnes and Noble trips. Checked out the children's area as well, spacious, lots of places to sit. My niece said she was bored lol she really liked Huntington Beach library because they have play areas. I tried to explain to her it's all about funding. Looks like a decent place to come and work or study. Lots of tables and areas to tuck in. Didn't really take a look at the selection but the shelves look a little bare.

THIS IS NOT A QUIET LIBRARY…read more I've been holding off on writing this for a long time because I genuinely couldn't believe how consistently frustrating the experience has been. I come here often and stay for hours at a time to study. I'm not popping in briefly. I'm here working, focusing, and trying to use the space the way a library is traditionally meant to be used. I understand this is a public space funded by taxpayers and open to everyone. I respect that. But libraries also have rules for a reason, and here they are rarely enforced. That's the real issue. The open concept design might look modern, but it completely eliminates any sense of quiet. You can hear every front desk interaction across the floor. Phone calls, loud conversations, audio playing from devices, and people speaking at full volume are constant. Some librarians genuinely try to maintain order and I truly appreciate them. But others make no effort at all. Over time you start to recognize who will step in and who won't. I've had to get up and specifically find the staff members who will address disruptions. I should not have to do that. There is no dedicated quiet section. None. That alone is shocking. If you are looking for a peaceful study environment, this is not it. It feels more like a social space than a library. Food policies are inconsistently handled. I originally thought eating was allowed because everyone does it here, only to later learn at another county branch that food is not permitted. The rules technically apply here too, they're just not enforced. The same goes for phone use and strong odors, both of which are clearly addressed in library policies but frequently ignored in practice. The men's restroom also has a persistent odor issue. What makes this even more disappointing is that I've visited the Diamond Bar branch, which operates under the same county system, and the difference is night and day. The rules are upheld consistently and respectfully there. It's calm. You can study for hours without constant interruptions. That experience makes it clear that the issue here is not the public, but the lack of consistent enforcement and management. To be fair, there are positives. There are plenty of tables and outlets. The children's section is well designed and engaging. They offer programs for kids and adults, including community classes. The book sales are fantastic and affordable. And again, some librarians are helpful and professional. But the core function of a library should be to provide a space where people can read, study, and focus. When you cannot go more than 20 to 30 minutes without loud disruptions, that is a management problem. I'm not expecting perfection. Public spaces will never be silent. But basic rule enforcement is not too much to ask. If you want a quiet place to work, I strongly recommend going to the Diamond Bar location instead. The difference is immediate. It's disappointing that the library in my own city could be so much better with relatively simple changes. Consistency would fix most of this.

I love Hacienda Heights Library…read more Clean modern renovated before the pandemic Computers on site Website updates Free Wi-Fi Informative librarians Active programs from toddlers to older adults In-Person or Virtual Open 7 days a week except holidays Author Talk efficiently organized, next event will be on Saturday, March 11, 2023, 3-4pm Perfect 10 for a neighborhood library

This library has potential but it gets super packed with kids which I don't mind of course but they…read moreall sit on their devices after school in front of all of the books. I come in with my 7 year old and it's so hard to pick out books since they all hang out in front of the books for his age group.

I was in the area already and decided to check this library out and get a library card as well. I…read morelove how modern clean organized and spacious. There's a lot of seating for everyone and there was an event going on in the children's section where it looks like a Star Wars theme/ picture op with the people dressed up as Star Wars characters.

I had not been to this library in a decade. It is still very clean, air conditioned perfectly and…read moreis an amazing public resource. I grew ups in Whittier and stopped by out of nostalgia. Glad I did. This is tax dollars very well invested in the community.

I actually really enjoyed this library. We came for toddler story time, and my daughter had a great…read moretime interacting with the other kids and listening to the stories. It was very interactive, and they even gave each child a free book to take home. After story time, we picked up a few more books to borrow. The library was clean and had a good selection of books, in my opinion.

I'm giving Baldwin Park LA County Public Library one star and I feel obligated to start with a…read moreclear disclaimer: if you are looking for a quiet place to study, focus, read, or work, do not come here. This was my first time visiting and it will absolutely be my last. I arrived around 11 AM and stayed until closing close to 6 PM, hoping at some point it would calm down. It never did. The noise level was nonstop and completely unacceptable for a public library. Phones were ringing, people were answering calls out loud, full conversations were happening openly, and multiple times staff visibly noticed the noise and did nothing to address it. At one point I overheard a loud conversation about someone recently getting out of jail and trying to retrieve their belongings. I'm not judging anyone's situation, but this is a library funded by taxpayers that is supposed to maintain a peaceful environment, and today it felt more like a chaotic public hangout than a place meant for learning or productivity. What shocked me most is how little effort was made by staff to maintain any sense of order. Children were running around as if this was a playground or daycare center, not a library. Because the building is essentially one large open floor, you can see and hear the children's area, teen center, adult area, and everything in between all at once. There is zero sound control. Librarians themselves were loudly laughing and chatting with patrons, completely ignoring the basic expectation of keeping voices low. I watched a phone left charging ring multiple times without a single staff member stepping in to locate it or reduce the disruption. Nothing was addressed. Nothing was enforced. The entire experience felt like a circus. I even tried using the study rooms and you can hear everything through the walls, including loud conversations happening inside other rooms. Even with earbuds in, the noise was impossible to escape. Another major red flag was the restroom situation. You have to be buzzed in to use it, which already signals safety concerns, and once inside it was dirty and smelled unpleasant. That alone shows a lack of proper maintenance and oversight. This is not about attacking individuals, it's about the overall failure to maintain a clean, safe, and peaceful public space. For comparison, if you want to see how a library should actually be run, go to Diamond Bar Library. The difference is night and day. Quiet is enforced, rules are respected, and the environment actually supports studying and learning. Unfortunately here, I couldn't even focus long enough to appreciate what the library might offer because the disruption was constant. The negative reviews are absolutely accurate and after experiencing this myself, I fully stand by them. As a taxpayer, what I witnessed today was unacceptable, and I will be submitting a formal complaint. This level of disorder should not be the new normal for a public library.

I pass through this street in route to town of Whittier but never visited. Since LA County is…read morepromoting Hello Kitty library cards I figured it was time to hit the books again & update my info in the system. Rebecca, Hazel and one other gal were so knowledgeable and friendly and helped this QueenAger (50+) get updated! It took me a minute to figure out their check out kiosks and even though I saw the visual instructions I thought I placed my book right direction to scan sku but nOpe! Lol So staff helped me again. I grabbed one of their printed calendar and I will return to try out their Craft night for Adults. I volunteer as adult tribute lol

Went to study and greeted by friendly staffs…read more Great collections of books and other materials.

I have enjoyed reading books my entire life…read more Sure, reading just about anything and everything on my phone is very convenient but there is something about holding a book in my hand which I find truly relaxing, fun and relaxing. I used to be a huge customer of Barnes & Noble which I still am however, purchasing books can get a little expensive. Libraries, are definitely a thing for me. The Covina library is a great place to visit as they offer thousands of books on just about any topic, the library is always clean, well organized, and the staff is AMAZING and very friendly. There are many desks scattered throughout the entire library and a section with big comfy chairs to sit and get lost in a great and interesting book for a few hours. The library also sells books as a means to fundraise for the library and they do accept book donations by appointment Parking is always avail in their huge parking lot

This review is specifically for "Katie"…read more This morning I arrived at the library upon opening. My two children and I waited near the book return counter awaiting assistance. Katie looked at me multiple times however refused to end her conversation with an elderly coworker. I waited with my two children near the book return and waited for assistance for several minutes. Katie decided to finish her conversation with her coworker meanwhile ignoring my children, other patrons, and I. Once Katie's conversation was complete she remained seated at the front counter in front of a computer. Katie then shouted in my direction and asked if I needed help. I then asked Katie if she wanted me to shout my request due to how far away she was sitting and she said "sure". I began speaking as she was a far distance away, and finally, she got up from her chair and approached my children and I. Katie's attitude was unacceptable and unprofessional. Librarians are supposed to be helpful and Katie displayed no willingness to assist customers, rather she was more concerned with finishing her conversation.

Newly renovated! According to staff, they just moved in August 2026. It's amazingly clean and…read morebeautiful. Staff was so wonderful and helpful. There's so many things you can borrow from the library such as guitars. Highly recommend!

I called before even going to ask if they were okay with service dogs the lady had said yes the guy…read moreat the front dest wasn't welcoming at all I walked in with my dog in my hand just cause her paw had a cramp seconds before walking in, the first thing I said was If I can get help to open up my library card he proceeded to ask me if my dog was a service dog and I replied with yes then he continued to say what service did my dog perform. Ive gone to plenty of places with my dog and I am never asked what service she performs so I replied with I don't need to answer that I may have had too but his demeanor said it all to me that's why I felt the need to not answer. I proceeded to say "I can show you her ID and plus she isn't bothering you" at this point he was on his computer typing I don't know what but I got irritated and asked if we were going to be able to open up my library card he ignored me and continued typing and continued to ask me about my dog. he continued to say that he was going to open up my account but at that point he was just annoying to look at cause what was the whole point of asking me about my dog if you were going to open my card anyway ? So I left and called him an idiot on my way out he was most definitely having a bad day but he met the right one cause it's never that serious to be honest plus the library is so small ugly and low vibrational I'm glad this happened cause either way I don't think I would've been going just cause of the vibe in there everything can improve starting with new staff

This is a smaller library, but it's quiet and fairly clean. I came for a kids' social reading…read moreevent, and my kid enjoyed meeting a few of the other families in the community. We ended up grabbing a few books here, and the librarian was very helpful.

My granddaughters and their friends have been attending Story Time at South El Monte Library with…read moreMs. Sil for over a year. Our granddaughters have grown much more mentally and socially then friends kids that don't attend community events like Story Time. Ms. Sil invited us to night time events that the city put on. We would not have attended these events if we were not invited by Ms. Sil. I would enjoy spending my tax money at places like Story Time! The Library Staff have gone above and beyond! I encourage other parents to get involved!

They offer a lot free programs for adults and kids! Check their calendar on their website for…read moreupcoming events. They also offer different seeds monthly. The bookstore offers variety of books that are affordable. I've found some used condition books for kids. There are two different areas for parking, 2 hours and 4 hours. Parking hours are enforced.

Was working in the area and stopped in to check it out and get a library card. This library is…read morebigger than most, 1 story and has a lot of areas to sit and read, work or study. I sat by the north window where there was a long table and an outlet to charge things. The parking lot is clean with plenty of parking. Outside it's surrounded by large pine trees, lots of green grass, and a view of the mountains. Definitely one of my favorite libraries that I've been to this year. There's also security outside or by the door.