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    MT Private Utility Locating Services

    3.0 (4 reviews)
    Open Open 24 hours

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    PNM

    PNM

    1.6
    (61 reviews)

    So, I never really had much opinion about utilities companies in the past. after all, we kind of…read moreneed electricity, water and gas to lead our lives, right? Well, one day, somehow I noticed somewhere that PNM offers a free checkup at a home to learn how one can reduce energy use. I mean...I don't think I used much energy (well...other than embarrassingly blasting some air conditioner and heater during certain seasons), but I thought I could learn a thing or two to save me even some small amount of money. Plus, it's free...why not right? I also was wondering if it was a total scam, too...and I'm happy to report that no..it's real legit! It was pretty painless registering and signing up to have a PNM employee come to my house and audit to help see where I could make energy more efficient. I sat back after signing up...not even sure if it was a scam...and a few weeks later..it was the day! Happy to report that PNM actually communicated/confirmed the day before/of the the appointment time, too! The day of a PNM employee showed up and happy to talk to me, go through my home and found ways to help suggest/replace some light bulbs to make my electicity use more efficient! He also took the time to help give me some suggestions on where I could look into to reduce energy use as well. Best of all, he came over..helped me replace all the inefficient lightbulbs (gosh..some of those were super dirty bulbs that were there and never replaced when I purchased my home several years back then!!). At the end...the walk through..and a checkup took maybe an hour ish or so. I was pretty happy about it and wished I knew more about this service (and how I could have (and sadly missed :() gotten some rebates getting some appliances at my home even a few years back!). The guy also gave me free light bulbs (and even helped replaced them!), some electrical outlets, night lights and showerheads that make water usage slightly more efficient, too! While I don't know much whether PNM charges me too much or too little (and going solar is still something I'm contemplating), I would have to say, I was really happy with this FREE home energy usage checkup service by PNM! If you are a PNM customer and had never done one...PNM does it for free for you! So might as well get it (and save some money along the way!).

    I called to deactivate my service cause I moved, I was still charged I called to sort it out and…read morethey claim no call was made so I still need to pay for a entire month that I was not in the apartment. they make a mistake and I must pay. I asked for a usage investigation and nothing. PNM is a horrible company all they care about is taking money from people, they are not willing to help, they do not care about you. they will just mistreat you.

    MT Private Utility Locating Services - utilities - Updated June 2026

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