First off, they did a great job on the roof, once they finally got there. They put me off for two…read moremonths after I gave them the deposit. They were all ready to go before I gave them the deposit but once they had it they were in no hurry. What they didn't do is replace the landscaping timber they drove their trucks across and broke. They didn't fill the ruts their trucks made in my yard. I'm still finding cigarette butts in my yard and my rain catch system is full of roofing nails. I was a little late paying them the last 10% of the invoice because money is tight ever since the pandemic. They were aggressive at receiving their payment. Their TV ads are happy and cheerful but if you owe them money...not so cheerful.

I can't believe how bad this company turned out to be. I have had my home for 23 yrs, had it for…read more21 yrs before my roof was replace due to hail damage and before it got worse my insurance covered it to get a new roof but it never lead in those 21 yrs. After my research i thought Fiddler roofing would do a great job, which they did at first no complaints but this year 1 1/2 later i have had 3 different leaks at different times and becuase they don't come right away i have ceiling damage. I've called the company and they ignore my calls, and i've been asking to speak with a General manage for the past 2 wks and haven't gotten a call back. I know he is ignoring everytime I call and they and they answer, I get the " oh he just left the office" excuse or sometimes i have to call 5 times since they know my number they don't answer they ignore my call so that upsets my more. I am so frustrated because they are not wanting to take responsibility for there bad work. I have never had so many problems with any one doing work on my home like i have with this company. So from experience please beware, that they give you the warranty but they do not honor it and that is sad for such a big company to treat there customers this way. I will continue calling until they fix their mess up.

Repair drywall after plumber cut opening to repair water leak. Repair work on drywall was scheduled…read morepromptly and accomplished very professionally. Justin was pleasant, completed the repair so that it was undetectable and left the worksite clean. I was impressed and strongly recommend this company.

Beware!!! Highly deceptive practices with this company. My biggest regret was trusting these…read morereviews. They charged me $5500+ to dry out a 25sq ft portion of a wall, neglected to secure my roof from further water intrusion which led to additional water damage, then refused to take responsibility for their failure. They fabricated responses to their failures. They refused to provide costs for their services until after the fact. They refused to provide the daily hours they charged me when I requested a breakdown itemization of their invoice. Bottom line... you have choices and my experience with Next Level has been devastating so for what it's worth, pick another company and trust this review!! I will forever be changed by this experience and not in a good way. I'm even wondering if all these good reviews were written by their employees as deceptive as I found them to be. Update after response from company: Wow!!! In my opinion, you really have a hard time telling the truth Matt. Not only did I not know what you were charging me for drying out my walls after repeated emails asking for the costs I was incurring I was in fact told that I could not be given the costs until your equipment was removed. ( I have the email to prove it so don't say otherwise.) So, I had zero idea what I was being charged until I received the invoice 7 days after you started. If I had known you were going to charge me $5500 to dry out a wall I would have never allowed you in my home. You failed us and you absolutely refuse to take responsibility for it. Your crew had to come out on the 18th after the driving rain storm because your crew left the window open that day in the containment area causing us more water damage and your roofer caulked a hole in the roof as a temporary fix that was a complete fail. We were told that would keep the water out until the actual repairs could be done and that was absolutely not true based on the flood of water that came in that night. The additional four days needed to dry out my wall was caused by your neglect!!! Period. You failed. Accept it. Stop trying to blame it on me Matt. I'm not a roofer. I'm not the water remediation company - you are!!

Thompson showed up with a crew specializing in furnace and Air conditioning. They replaced my…read morefurnace and air conditioning unit and had it all working by the end of the day The whole crew was very .professional !!!!

Prem offered to arrive earlier than scheduled which worked out great for us. His service was…read moreprofessional and super efficient. Outstanding experience, thank you.

I have used this company over two years ago for repairing another section on my flat and pitch…read moreroof. Again I decided to use this company again for more additional work at my home once again. Because of the whole process of getting the job done, with Jerry the estimator and not rushing and gave us his time to be kind, all so the employees being very professional and clean. Including Maria being so understanding and doing extra to have the job done smoothly and still have our requested job done in a very timely manner. The whole process and the contacts is very rewarding, THANKS. Henry G.

They did a roof repair on my house 10 years ago and I was so happy with them when I needed a roof…read morereplacement on my garage, I never hesitated to call them. They were fast, friendly , neat, reasonable and did a great job...

Replaced a leaking TPO roof with tar and gravel. They gave us a good competitive bid, gave us…read moreoptions for repair if we wanted to go that route. Had the city come and inspect the job. Very professional, very fast, got job done within one week of bid. We are very happy with the results. Juan has 30 years experience in the roofing business, is very professional and has a great team. We would hire them again without hesitation. Very happy!

Would not return a phone call. Called a second time 5 days later. Scheduled an appointment for…read more10:00. It is now 10:40 and no show, also no response when I called the office, I have to leave for another appointment at 11:00. Who does this? Every homeowner knows that rudeness like this and lack of responsibility for appointments will later be reflected in the work. Sloppiness here is sloppiness everywhere

Wonderful, prompt, honest and courteous service! A few months prior, ABQ had gotten quite a bit of…read moreheavy rain. So much that one of the gutters/downsprout that was attached to the side of my home (for rain water relief to the ground) broke off and just fell apart.onto my garden. I actually didn't know what to do..I didn't even know the part that broke off and fell down was called downsprouts until I read up more about handyman jobs related to gutters. More importantly, I didn't even know if the job was worth it for many businesses/contractors out there to even take it. But...I took my chance to contact a few businesses...and Sandia Seamless Gutter was the only one (never mind the onthers that didn't pick up the call or return my messages) that replied promptly and gave me a quote in a timely manner (the next day!). One the day of estimates, Abel stopped by my home to see the work that was needed. He gave an honest recommendations and gave me a quote promptly right after he left. I was glad it wasn't too expensive either and was happy with the suggestions he had. Sandia Seamless Gutter is a family run business...pretty much run by dad, mom and son...so you may have to wait a bit to get your work done...but it was all worth it to me! The day of the agreed upon work, Abel's son (actually the owner of the business) stopped by on time as promised and install the new downsprout for me himself! He even took the time to sand and paint the other gutters with double coat/matching colors for me. The end job was worth it and the prices I paid was what I was quoted..so I was really happy about it. Really wonderful and clean job. I would recommend this business to anyone looking to install/repair gutter/downsprout for their ABQ home!

I recently had the pleasure of working with Sandia Seamless Gutter, and from start to finish, the…read moreexperience was absolutely outstanding. It's not every day that you come across a company that combines excellent workmanship with genuine customer care, but Sandia Seamless Gutter delivers both--and then some. Abel, the owner, came out personally to provide an estimate, which I really appreciated. Even though my project wasn't a large one, he treated it with total professionalism and took the time to walk through all the options with me, answer my questions, and make sure I understood the scope of the work. I had a fairly complex drainage situation in the front entryway of my home, and Abel was quickly able to come up with a plan that met my needs. His attitude was refreshingly honest and kind--there was zero pressure, just thoughtful recommendations and clear communication. What stood out immediately was how responsive and prompt Abel was throughout the entire process. He followed up quickly, scheduled the job without delay, and stayed in touch until the day of the install. You can tell that he values each and every customer, no matter the size of the job. That level of personal attention is rare, and it made me feel confident that I had chosen the right company. On installation day, his crew arrived exactly on time and got straight to work. They were courteous, professional, and clearly experienced. I watched them work with efficiency and precision, and they made sure everything was done to my exact specifications. You can tell they take real pride in what they do--and it shows in the final result. The gutters not only look fantastic, but they're clearly built to last and perform well in our New Mexico weather. What impressed me most was Abel's follow-through. After the installation was complete, he came back later that same day to personally inspect the work, walk the job with me, and make sure every detail met both his standards and mine. He asked if I had any concerns, took the time to explain what they had done, and didn't leave until he was certain I was completely satisfied. That kind of follow-up is so rare in today's world--it speaks volumes about how much he values his customers and his reputation. I've worked with other home improvement contractors in the past, and I can say without hesitation that Sandia Seamless Gutter stands far above their competition in Albuquerque. Their pricing is fair, their craftsmanship is excellent, and their customer service is second to none. It's clear this is a family-run business that truly cares about its clients and takes pride in doing things the right way. If you're looking for quality gutter work--whether it's a big job or a small one--I wholeheartedly recommend Sandia Seamless Gutter. Abel and his team have earned my trust and my highest recommendation. I wouldn't hesitate to call them again or refer them to family and friends. Support small businesses like this one--you'll be glad you did.

I bought a new in-sink disposal from Home Depot, Universal contracted with Home Depot. They were…read morevery easy to work with, made appointments at convenient times for me and performed their work without incident. Their expert installer, Leo, was engaged and motivated to provide superior service. He made some plumbing recommendations that made good sense and, most importantly, no leaks.

Mathew was great, always takes care our system perfectly! We are happy to be clients of universal…read morewater systems.

Carlos Concrete is a very reliable, professional, and thorough business. Erik always answers his…read morephone and returns calls quickly. The concrete block wall project was done perfectly. Erik, Carlos and their crew always showed up on time. We greatly appreciate all the hard work and professionalism provided for our project . We highly recommend this company.

Ghosted us and never called back. They came out to look at the project and then never returned…read morecalls or emails for weeks Don't waste your money or time