We decided to visit MTKC after looking up various places on yelp. I decided I no longer wanted to bother with places that didn't have any good reviews. The showroom was small but well laid out, with examples of cabinetry from several different lines at different price points ranging from the low-middle range and up to fully custom cabinetry (and prices to match). We had Eric design our kitchen, explaining as he went along why certain things we wanted were and were not possible, and ways to design around problems. He seems to know every possible pitfall, and he knows his product lines inside out. We had him price Kraftmaid for us, with the 1/2-inch plywood box upgrade, because that was what our contractor recommended. We also priced Merillat Masterpiece cabinets with 1/2-inch boxes at another store (essentially an identical product). After going through design and bidding with both places (basically simultaneously), we decided to choose MTKC, despite the fact that they were slightly more expensive (and I do mean slightly--the other company was essentially just trying to undercut whatever price MT came up with). In the end, we decided that service and knowledgeability and the fact that we trusted Eric trumped price for us. So far, we haven't been disappointed.
I cannot even describe the exceptional level of service we have received from Eric and his father. I have been very pregnant and sick through the whole process, but Eric has gone out of his way to make sure everything ran smoothly for us. He's answered questions for us at all times of day, done _hours_ of research on our appliance choices to make sure things would fit, and recommended an appliance salesman who was nearly as accommodating as he is. And through it all, the only pressure I felt to purchase from MTKC was the fact that the service was _so_ exceptional and that I knew if I went with them, I'd get a good product with solid research behind it. That's the kind of pressure you _want_ to push you toward a purchase.
We were initially looking at some of the ultra low-priced Chinese cabinet places, but I insisted on flat-front cabinets and soft-close. Our budget was about $10k for a 14' x 10' (ie. small) kitchen, and they were able to work with us to get us plywood, a nice stain, self-close drawers, and solid Cherry fronts, though there was also a well-timed sale on the Cherry cabinets from Kraftmaid that brought the design into our price range. Also, the fact that our ceilings are under 8' means that we got shorter upper cabinets, which also made it more affordable. If your tastes run toward American-made cabinetry with face frames and you have more than a pittance to spend on cabinets, you should do well here. If you're looking for lots of Italian-made custom-made cabinetry, I don't know if they can acommodate you. They do have some beautiful eco choices, though, and their prices on Kraftmaid are definitely better than your local big box store (and the service and design is better as well).
It's now been six weeks since we started working with MTKC and they the cabinets have arrived. Eric called us in advance to let us know he'd be over to work with our contractor and explain any details. We ended up changing the time for him to come, and even with half an hour's notice, he made it. He is always punctual, by the way, and calls if anything is delaying him.
In addition to cabinets, MTKC sells cabinet hardware, quartz and hard surface countertop materials, a few higher-end sink brands and a few higher-end faucet brands. We ended up purchasing hardware and a sink from them, but got our faucet online since there were some amazing deals they couldn't match. Still, I asked Eric about all of my choices first.
After working with Eric for all this time, we've been very impressed with him, but we've also grown quite fond of him. He's intelligent and hardworking--extremely conscientious--and personable. I hope MTKC does well in the future. read more