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    MSC Services

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    Services - MSC Services

    Deep cleaning

    Move-in or move-out cleaning

    Post-construction cleaning

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    3 years ago

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    Dante M.

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    Barnes And Young Carpet Cleaning - Multiple rooms deep cleaned and deodorized

    Barnes And Young Carpet Cleaning

    (20 reviews)

    Penn Center, Rittenhouse Square

    They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

    I explained my issue with the smell of the carpet prior to obtaining the service from this company,…read moreand was told that they can address it since unlike the over the counter treatments that I have tried they have a special 3 step process that could take care of it. They treated the carpet but the smell has returned. I contacted the company the next day when the carpet smelled a bit better, but the problem was still there and was told that I need to replace the carpet. This was not discussed prior to me hiring and paying the company. Since then the smell has completely returned.

    MSC Services - carpet_cleaning - Updated May 2026

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