Great service quick and courteous. Came out next day. Would recommend went above and beyond to…read moremake sure everything worked

Next day service. Good price, easy fix. No up charging. Will definitely use for future plumbing…read moreneeds.

Plumber came, spent all afternoon and most of night. Did not know how to fix toilet. Was trying to…read moreread directions after several hours. Then he said toilet was fixed after I told him it was late and I had to go to bed. He then tried to charge a lot over the highest estimated price I had gotten through Yelp. He said it was because of having to go to warehouses to get supplies, but according to the New Orleans Service guidelines, the customer can expect a reasonable charge for supplies and for it to be timely (I.e., not to take all afternoon and most of the night). He then missed two appointments that he made through texts to come back and fix the job even tho he'd been paid. He finally came and fixed toilet after I texted him. He then argued with me after I pointed out the problems with the job. NOT recommended.

Got to us in under an hour and knocked out the job. We were very happy with the service, and the…read moregentleman was super friendly. Would definitely use them again. Fixed a toilet that my daughter had flushed stuff down that the plunger couldn't handle. The price was fair as well considering the quick response.

Great service from beginning to end…read more We had Lester as our service technician. He arrived on time was friendly, cordial and patient. He explained everything that he was doing in detail and did a great job.

I created a plumbing repair request through the project option on Yelp, and they were one of the…read morefirst to respond. They got back to me immediately--literally within minutes, definitely under 30--and even followed up the next day with (multiple) phone calls since I kept missing their calls. I was able to get a plumber out the following day, and he quickly and professionally assessed the problem and wrote up a quote. He stayed responsive the whole time--text, Yelp, and phone--so I never had any issues with communication. Payment options were flexible too: you can pay upfront, or choose a zero-APR option if paid within 24 months. There are also lower monthly payment options, but those do come with interest. They may be expensive, but the job will be done right....at least according to the plumber I met.

The service was completed in a timely fashion for the type plumbing repair needed. All work paid…read morefor was accurate and done on time.

After another plumber flaked, I got on yelp to find someone else. Based on reviews, I sent Jacob a…read moremessage, and he responded immediately and was able to come to my home the next day (I messaged after 8:00pm). He not only was flexible with his time, but his services. I initially only thought we needed a few things done, and he was able to help repair multiple things (toilets, faucets, washer connections, etc.). Jacob was thorough, helped us diagnosis a problem we didn't even know we had (cracked toilet), and even went pick up the new toilet at the store. He did all of the work needed quickly and effectively. His prices were fair and reasonable. He also hauled away the trash/old toilet!! I have added him as my go-to plumber and will definitely be using him if ever needed again, and spreading the word.

I called Acadiana Plumbing this morning because I was concerned about a possible gas leak. Even…read morethough they were fully booked for the next two days, they treated it as urgent and got someone out to my home within an hour. Tazz Hitt, the lead plumber, contacted me directly, arrived promptly, and walked me through everything he was doing. He performed a thorough inspection of the generator, gas meter, and lines, explaining the process and safety considerations along the way. Thankfully, no leak was found on my property--we believe the smell may have been coming from a neighboring line--but having that level of diligence gave me real peace of mind. I also want to highlight Tina in the office, who was incredibly kind, responsive, and clearly advocated for getting me same-day service given the situation. Professional, responsive, and genuinely customer-focused--highly recommend!

Tazz and Andrew were great! My bath tub was stopped up and they had it fixed within 20 minutes…read more Very professional and reasonably priced. I will definitely recommend.

My experience with this company was easy, quick, and thoroughly pleasant. The person who answered…read moremy call was extremely knowledgeable and managed to get someone out to me in less than half an hour. Darrell, the supervisor and plumber who showed up, immediately identified the problem and had it fixed in about an hour. He was kind, informative, and great at his job. This is a competent, affordable option for plumbing services. I won't use anyone else.

Most professional and patient plumbing company we've dealt with! Everyone they sent out was kind…read moreand professionl! Difinotely giving blair all our plumbing business in the future

Jeff was at my house and had completed the removal of an old chandelier and installation of the new…read moreone within three hours of my yelp request! He was thorough, helpful, and efficient. His fee for this job was more than fair! I have several more jobs for Jeff in the near future. Thank you, Jeff!

Call Jeff before you call anyone else. If he can't do it, he knows someone who can. He is kind of a…read moreSwiss Army knife handyman. At the end of the day, he solves problems.

He is an amazing plumber and great at what he does. He is a master plumber and can fix the problem…read morewithout charging these inflated charges most others do lately! I will do more business with this company again in the future whenever I need more help for sure... AAAAAAA+++++++

tldr; Same bathroom, different leak, same ultimate result: fixed right at reasonable cost…read more A slow drip was coming out of the ceiling on the first floor. Upstairs suspects included an old water heater closet that had been turned into a vanity room with a sink in the 60s, and the original bathroom from initial build in 1909. I was thinking it was a supply pipe issue. Richie's plumber disagreed, he thought we should change the wax on the toilet, even though the toilet did not appear to be running, was only used occasionally, and after all I'm a mechanical engineer by training and I thought it was a pressurized supply issue. But I'm also not an AH and bit my tongue. The short: Me wrong; he right. He changed the wax, and now months later, no sign of leak. The toilet flapper was indeed leaking, only very occasionally triggering a refill, but creating enough of a trickle to surface-tension its way along the pipe and sneak out through a compromised wax ring. Score: Plumber experience, 1; modeling fluid flow with a diffy-Q, 0. As impressive as the initial correct diagnosis was the caveat left with me when they had gone. Plumber told me "probably is the wax ring, be we can't really be sure. You'll know in a few days. We might be wrong and would have to tear into the wall to look at supply and sewage lines" What refreshing and honest advice after years of bad experiences with HVAC and auto mechanics where an initial diagnosis was made confidently, repaired but also accompanied by "oh we *also* found that...we need another day." Cue another work ticket and a second bill, usually bigger than the first. Bad tank of gas? "Oops, sorry; timing belt. Our bad. JHere's the bill" or "yeah, that fan motor is all that's bad but we can't fix a $150 motor, you need an $18000 new system." It's a real and growing problem in the repair industries. Not at Richies Plumbing: they were honest about my issue, up front about the small chance something other than the wax ring was leaking, and turned out to be right. I highly recommend Richies.

What has Richie's crew done for me recently... * Installed a…read moredishwasher. * Changed what must have been the original sink drain pipe in the kitchen (HORRIFYING). * Installed a new kitchen sink. Just a week or so ago, they fixed terracotta pipes under my coworker's house because they were cracked. Gotta love an old house. I've used Richie's Plumbing for over 20 years and always highly recommend.