The wait time was minimal and the staff were friendly and helpful. My problem a was an itching,…read moreteary eye; the diagnosis was viral conjunctivitis, and I was offered but NOT prescribed antibiotics. I was given eyedrops to use in addition to the ones I had at home, and told to use warm compresses and wash my hands lots. As the nurse herself said, antibiotics do NOT cure viral infections, but may patients still want- and sometimes insist- on having them. My only concern is that I was offered them at all: " Prescribing antibiotics for viral infections is completely ineffective, as antibiotics kill bacteria but have absolutely no effect on viruses. Doing so does not speed up recovery or relieve symptoms. Instead, it introduces serious health risks to the patient and contributes to a critical global health crisis (I am quoting AI here).

I found the staff to be dismissive. Later, they had not called in my script which wasted two trips…read moreto the pharmacy. When I called back they first said they were too busy and would call it in, and then the rep acted like the pharmacy may have lost it, and hence it was not available for pick up because the pharmacy didnt get it. I told them the pharmacy cant fill a sciprt they dont get and to call it in now. They left a sour taste in my mouth.

I'm banned from the Athol Memorial Hospital ER. I've been suffering from chronic pancreatitis for 8…read moreyears. Also during this time I was on fentanyl patches 100Mcg for 8 years. The last time I was there about 5 months ago, a nurse, PA that I have never seen before told the ER Dr. Spangler that sometime in the last 8 years I've been going there that I threaten to sue her if she didn't give me drugs. That Dr. ALWAYS treated me well as he know my med situation better then me. He would give me several injection of 2mg of Dilauted and, write scripts for me for narcotic pain meds like dilated scripts. The last time, he came into my room at the ER mad as hell! He kicked me out without treating me, breaking a federal concerning stabilize and treating patients in a ER. He told me to never come back to the ER. Breaking another law. So I'm screwed the next time I need an ER. The Athol Ambulance can ONLY take a patients to the Athol ER. The other hospital ER is about 45 minutes to close to an hour away. And, there is a coverup going on. I had some PR lady messaged me calling me a liar and stating that the ER NEVER turns a patient away. Oh yeah?

Perhaps Athol hospital deals with a lot of illegal drug abuse problems. Be prepared to be treated…read morelike you have one whether you do or not. Most of the staff should be working on inanimate objects rather then people. A comforting bedside manner is non existent at this facility. I have never been made to feel so unimportant and prejudged in my life. Forget the fact that I almost lost my life do to their negligence, The incompetence pours out in every department. Visiting Athol hospital and the way I was treated was far worse than my illness which they misdiagnosed. I have found a lawyer that is very interested in the details of my horrible experience, perhaps I can do something to at least prevent another from the chances of being mistreated abused misdiagnosed left in pain and humiliated. This place inhabits the worst of the worst in the medical profession.