After being with a position for 30 years, he chose to retire and I ended up moving to this facility…read morefor care. After a year, I've been pretty happy with the service and courtesy that they've provided. I've used the Pharmacy primary care and dental services. The office staff has been courteous and helpful in general. I've had a couple issues that took a while to get resolved, but eventually it was taken care of.

I can't stand the fact that i cant speak to someone directly from the office and get someone on the…read morephone without having to leave messages. The pharmacy and I have been trying to get a hold of someone to get my refills for 3 days now and nothing. Why??????

Dr Mruk was my Dr for my younger years. He was straight forward and told you how it was, but was…read moregood at what he did. Sorry about his passing!

Dr Mruk was my PCP for 35 years. I also worked for him for a short period of time when I moved to…read moreAthol in 91. He was a loving and caring Doc and told you like it is. I will miss you Dr Mruk.

The wait time was minimal and the staff were friendly and helpful. My problem a was an itching,…read moreteary eye; the diagnosis was viral conjunctivitis, and I was offered but NOT prescribed antibiotics. I was given eyedrops to use in addition to the ones I had at home, and told to use warm compresses and wash my hands lots. As the nurse herself said, antibiotics do NOT cure viral infections, but may patients still want- and sometimes insist- on having them. My only concern is that I was offered them at all: " Prescribing antibiotics for viral infections is completely ineffective, as antibiotics kill bacteria but have absolutely no effect on viruses. Doing so does not speed up recovery or relieve symptoms. Instead, it introduces serious health risks to the patient and contributes to a critical global health crisis (I am quoting AI here).

I found the staff to be dismissive. Later, they had not called in my script which wasted two trips…read moreto the pharmacy. When I called back they first said they were too busy and would call it in, and then the rep acted like the pharmacy may have lost it, and hence it was not available for pick up because the pharmacy didnt get it. I told them the pharmacy cant fill a sciprt they dont get and to call it in now. They left a sour taste in my mouth.

I love Athol Memorial Hospital. I and my family have received excellent care, wether it be day…read moresurgery, outpatient services or the emergency room. The staff is very kind. I often hear negative things, but honestly, we have a treasure here. What would happen if it were gone? No place is perfect, but I am very thankful for Athol Memorial Hospital. Thank You.

I'm banned from the Athol Memorial Hospital ER. I've been suffering from chronic pancreatitis for 8…read moreyears. Also during this time I was on fentanyl patches 100Mcg for 8 years. The last time I was there about 5 months ago, a nurse, PA that I have never seen before told the ER Dr. Spangler that sometime in the last 8 years I've been going there that I threaten to sue her if she didn't give me drugs. That Dr. ALWAYS treated me well as he know my med situation better then me. He would give me several injection of 2mg of Dilauted and, write scripts for me for narcotic pain meds like dilated scripts. The last time, he came into my room at the ER mad as hell! He kicked me out without treating me, breaking a federal concerning stabilize and treating patients in a ER. He told me to never come back to the ER. Breaking another law. So I'm screwed the next time I need an ER. The Athol Ambulance can ONLY take a patients to the Athol ER. The other hospital ER is about 45 minutes to close to an hour away. And, there is a coverup going on. I had some PR lady messaged me calling me a liar and stating that the ER NEVER turns a patient away. Oh yeah?