I really do love this place, so I want to preface this by saying this comes from someone who…read moregenuinely wants to see you all thrive.
I'm a local music teacher, and I often meet potential clients here instead of Starbucks because I'd much rather support a local business.
This morning (7/31/26 around 9:00 AM), I had my two girls with me, ages 3 and 1. I completely understand this coffee shop is geared more toward adults, and I don't expect anyone else to parent my children. With a little supervision, though, they're usually happy to sit in the front area with a pastry and hot chocolate while I meet my client, who today was a no show lol.
Today, my hands were obviously full with a baby on my hip, so I was microwaving cinnamon rolls one at a time while making sure my 3-year-old wasn't getting into anything. That's just part of being a mom, and I didn't mind doing it.
What stood out was that when I asked if there were any napkins, I was told, "Nope, I think we're out." I assumed someone might grab a paper towel or another option from the back, but after waiting a few minutes while my daughter kept saying, "Mommy, sticky," I realized that wasn't happening. I finally just told her to wipe her hands on my pants because we didn't have anything else.
Then I went looking for utensils to make things a little less messy and found only one fork, so my daughter and I shared it.
I know these seem like small things, but my family owned a restaurant growing up, so I also know how much the little moments shape whether someone feels cared for. We live in an area with a lot of young families, and even small gestures like having napkins stocked, keeping utensils available, or offering a paper towel when someone is clearly juggling little kids can make people feel genuinely welcomed.
I'll absolutely continue coming back because I really enjoy supporting your business and bringing my students there for meetings. I just wanted to share this experience because I thought it was something the owner would want to know. I hope it's received in the spirit it's intended: not as a complaint, but as feedback from someone who truly wants to see this place continue to succeed.