My gigantic labradoodle boy Cooper won't even try to get up in my truck without a boost from me…read more But, because I have a shattered disc and it's literally on her way, Bethany comes and gets him on her way to work and he just jumps right in her car. And I don't even get so much as a bye Felicia! And when she drops him off, he always looks beautiful and he's a happy boy! Thank you Bethany! As long as we live in this valley, you have a lifetime customer in my boy!

Bethany Pankey performed miracles for our little Maltipoo Jack Jack. Due to financial difficulties…read morehe went too long without a groom and he had started forming mats on his back. I contacted her panicked and afraid he was going to be in pain! Not only did she get him in right away but she also picked him up and dropped him off because my work schedule made things difficult. She's got my business for as long as we own dogs!

We've boarded Brodie many times at Fur Family, and I'm starting to think he likes it there more…read morethan at our home. :-) Friendly and attentive staff make this a no-brainer.

My dogs have been going to daycare at Fur Family since they were puppies. They always have a great…read moretime and they love going there. The staff is attentive. They even noticed a problem with my dog's eye before I did! I highly recommend this business.

Ali is awesome, easy to make an appointment! She always does a great job grooming my poodle. Highly…read morerecommended.

Very happy that we found Central Bark while visiting in Clarkston! So kind and loved on my havanese…read morepoodle fur baby. And, the best haircut she's ever had! Would DEFINITELY recommend! Convenient location, too!

Just wanted to add another comment: The gentleman who returned my husbands call inquiring about…read morescheduling an apt. stated specifically that they were NOT just holding apt slots for repeat customers, they are just booked up though end of year (7 mo), and would or could not let us schedule an apt even after the first of the year. Yet, we know for a fact that repeat customers are able to book apts 6 weeks out without any issues! Honesty & integrity? Business must be so good that lying to customers (potential or otherwise) doesn't hurt their bottom line. This review is based solely on booking experience. Seems to be a shortage of good groomers in the valley and they all seem to be booked solid as of late. We had our pups (Yorkies) groomed here once in late 2015. Thought they did a good job, and our dogs seemed happy with the experience. Tried to book again in March and was informed they were booked solid for 4 months and not taking anymore apts. They were giving preference to repeat customers and just could not schedule any more in the foreseeable future. We would have been repeat customers but I got the hint. It's now June, and my husband decided to try again and book apt. for later in the year since they are obviously busy, only to receive a call back stating that they are now booked though the end of the year??? The gentleman stated that they have, in fact, been booking new customers not just repeats but still would not book an apt for our dogs. A co-worker who booked an apt for her dog as a first time customer after our initial visit has since been back and secured yet another apt! Our pups can be a hand full, and perhaps this is the hesitation? After our initial apt., nothing had been relayed to us regarding any issues and in fact both groomer and her husband stated our dogs had done a good job, no problems at all. Obviously they can pick and chose their clientele being business owners providing such a personalized service, but to just bold face lie to us about why (for some reason) they just will not let us book an apt? Very frustrating & disappointing to say the least!

I took my Aussie in and told them .Absolutely no trimming. I told them on the phone and in person…read morewhen I took her in. I picked her up. And she had trimmed her feathers off her back end. Shaved her belly and trimmed her chest. Never again will she go there again and I will never give recommendation

Do not take your pet here to be groomed. They are really terrible at grooming, they are mean to the…read moredogs and they are rude to their customers. The store is also extremely high priced. I try to discuss my issues with the grooming with their grooming manager, and she was a rude witch, who would not listen to me. I'll never go back there again.

I was traveling out of state and was in need of dog food. I stopped at the local Petco in Lewiston…read more I was immediately greeted by the manager who directed me to all that I was looking for. Very refreshing to see such good customer service. The store was clean, friendly and staff was very competent. Thank you for the excellent service!!

Traveling through the area called for an emergency appointment in the a.m. was there by 8:30. Had…read moreDr Stout as my vet and Dani as her vet technician. They were absolutely fabulous kind patient and wonderful very attentive. I cannot say enough good about them. Thank you for helping our puppies today Lisa and Tony Blankenship

Customer relations. Communication within staff has problems. There is a lack of empathy for…read moreclients.

Mick was awesome! Ideal experience for owners and dog alike! Not having to drop off our dog and…read morehave him suffer alone in a cage for hours is worth every penny (and it wasn't much more expensive than the storefront groomers).

Such great service and excellent work!We've had trouble finding a qualified groomer, but they did…read moresuch a great job our Dog wanted to go with them afterwards. LOL. Thank you Nancy!

I took my little dog Bandit here for several years and Connie was great with him. I recently lost…read morehim to health problems, but I would highly recommend her to anyone looking for a groomer.