Over the 4 years of living at my previous flat, my carpets took a real beating. My last place let off more dust than I had ever seen in a tenement flat before, and after I moved a large piece of furniture, it became apparent how much of it had impregnated the carpet in spite of all the hovering! Add a couple of mystery stains that I couldn't shift myself, and you have a recipe for OH GOD HELP ME! Luckily, Mrs Darcy's Carpet Cleaning was available to help me avert catastrophe. They did all my carpets for a crisp £60 (that covered the livingroom, the hallway and the bedroom). Left my dad in charge while I was at work, and he said he was impressed with the equipment they used. When I got home the carpets looked almost like new, and there was a pervasive lemony freshness through the house. It was an absolutely fantastic job at a very reasonable price. The only reason they've lost a star is because I didn't get a receipt. I was promised that they'd bring a receipt book, but they forgot and told my dad it would be emailed to me. Even after texting to provide my email address, I still didn't get a receipt! This was important, as when moving out you don't want to give a letting agency any excuse to take your money. Luckily, it didn't turn out to be an issue later on. All in, quick and thorough service for a reasonable price. Just don't expect a receipt! read more

Booked an appointment a week in advance. No show on the day and no answer from their phone. Caused havoc during the move in day at our new house. read more