I hate moving house but I also hate the idea of other people moving my things - so it was with great trepidation that I booked them to move me from one side of town to the other. I'm pleased to say that they couldn't have been more helpful!
A friendly chap on the phone talked me through each room to get an accurate quote of what needed to be moved, arrange a convenient time to deliver boxes and packing material and arranged a suitable date and time for the move itself.
When it came time to move I was woefully unprepared but the girls lived up to their name and upon prompt arrival they immediately started to help me finish packing my last remaining room before the arduous task of carrying all my furniture and boxes of belongings down to load their van. As an aside, I was actually expecting them to pass this job on to another firm but the guys arrived with branded clothing in a big signwritten van which increased my confidence endlessly!
In the end we ran over time a bit - which was entirely my fault for poorly estimating just how much stuff I have and not being ready when they arrived, despite this the guys worked tirelessly hour after hour without complaint - I was blown away by how hard they worked, all the while keeping in good humour and sprit right up until the very last box was unloaded.
Before leaving they put me on the phone with the office who asked me to confirm that everything had been done satisfactorily and gave me opportunity to raise any issues that may have occurred (there weren't any).
Overall I was absolutely blown away by this service - so much so that, as I'm sat here surrounded by boxes that need unpacking, I know that next time I need to move I will not only book them to handle the moving but also the packing and unpacking as well! read more