I worked for the AA for a little while earlier this year and my experience was generally a nice…read moreone. As it's a call centre, the job is either for you or it isn't and unfortunately, speaking to customers on the phone all day was not something I enjoyed at all. Mainly because I find it so difficult to be nice to rude people for a protracted length of time. The building itself is relatively modern and attractive, being built in 2000. Inside there are 4 floors housing everything from customer services and sales to the hub for the AA driving school. They have a very good training scheme at the AA, lasting about about 2 months and for which you receive a certificate approved by the Chartered Institute of Insurers (or something,,,). You hear horror stories about call centres immediately plunging you in at the deep end, with an irate, shouting customer on one end of the phone and you, a quivering, inexperienced wreck, on the the other. That's not the case here though. After your classroom based training (for which you still receive full pay), you are placed on a section called the "Grad Bay" for a couple of weeks. Here there are coaches assigned to each person giving you tips and help in general if you need it. By the time you actually get put into your team, you feel like a seasoned pro. I can't fault the AA as an employer at all. They have a very good bonus structure and realistic targets. The managers and everyone I worked with were all easy to get along with too and, although there is a certain amount of pressure involved (as your sales are targeted) I still think they do their best to keep a fun atmosphere around the place. All that being said though, and as nice as the people were, it is a very repetitive job, dealing with the same queries over and over. If you get bored easily, as I do, then I would avoid!

I don't have the luxury of owning a new car but my mum does and its a Seat that comes from this…read moregarage. A few times now I have been the one who has had to take it in for its annual service or to get something checked out on it and the staff are always so good to me. For example they drive me into town and pick me up when the car is done so I don't have to waste time sitting around waiting, and whats more they always stick to their times. Sales wise I wouldn't know what they are like, I guess the same as anywhere else thats trying to sell you something. But at least they have a nice shiney building for you to do all your negotiating in and good after care service! They also sell Mitsubishi and Skoda's.

Excellent service. I want to thank Chris and Craig for their excellent service, they have been very…read morehelpful and friendly. I serviced my car there for the first time but the experience was average. They quickly investigated my problems and rectified them immediately. To me this is very very impressive. My MOT was expired which I didn't realise. Since they have my record on their database they reminded me that. The price was reasonable too. They also gave me a nice DSG Leon as courtesy car and I was very happy about it. I have only been driving a manual Leon and never knew what DSG is felt like. I would definitely use White Dove again.

Small garage which in turn gives you small repair bills. Very helpful staff.read more

I was unlucky enough to get a flat a few weeks ago, but I was lucky enough to get one a few yards…read morefrom this place (oh the irony) Though they were busy, they sorted me out with a new tyre and even told me where my spare one was (good to know apparently) All in all it cost me £60, and to be honest. I was expecting an awful lot more.

A really good place to get tyres…read more Friendly and honest it seems, not a bad price either

Mr Clutch Autocentre is one of those kinds of businesses that read like a book. By that I mean that…read morethey tell you exactly what they do by writing it all over the walls. I could in fact not tell you anything, and simply upload a few photographs, and you would be left in no doubt as to what this business does... in some detail! But I'll précis it here for you, just in case the resolution of the images isn't good enough for you to able to read the print: You can also contact Mr Clutch Autocentre for further details about the services offered by Nick Wash and Valet Centre. Nick Wash and Valet Centre doesn't have its own contact number, but as it rents space in the Mr Clutch Autocentre building, they are happy to deal with enquiries. Mr Clutch obviously fit new clutches. That's a given! But they also fit brakes, gearboxes, exhausts, batteries etc etc... In fact they undertake all manner of repair work, offering a lifetime guarantee on any breaks that they fix. (That's the life of your car and not you... just in case you were wondering...) They are also an MOT and service centre Mr Clutch Autocentre also has a freephone number: 0800 676767

Simply needed a replacement tyre - the man I dealt with (I guess he was the manager) was lovely. He…read moreordered the tyre in first thing in the morning and when I returned mid-afternoon he changed it free of charge. I'm a bit clueless when it comes to cars but I didn't feel at all confused or patronised here. I'd feel quite happy walking in there again.

Work near this garage and have always thought they were okay…read more However they changed an exhaust for me a month ago and the new exhaust makes my car sound like a tractor. So loud that people stare at me at traffic lights. No new exhaust should be noisy! The owner refused to change it and said it 'blows fumes out' so it does what it should. He acknowledged that he had put a cheap exhaust on, and had also made a comment about my car needing to be scrapped (it's a tidy R reg.. no rust, silent engine, perfect drive), and clearly decided to treat my car as such. He told me the noise was because my car's emissions were out. I may be female, but I know when someone's talking a load of rubbish. Having had other garages look at it, they have said that the new tailpipe is shorter than the one he removed and should be either longer, or angled downwards. Again, the owner of City Tyres keeps saying that 'it blows air out' and that he will not replace it as it isn't faulty. When I pointed out that the exhaust should be longer, he told me that I 'should have gone to Toyota'. I'm currently going down the Trading Standards route with this guy. He is patronising, sexist and obnoxious. Don't go there. I will update as things unfold. ** Have increased the ratings slightly. Hmmm. I went back armed with DOT guidelines and a load of legislation provided for me by Trading Standards regarding the sale of goods or services. All of a sudden the owner stopped being quite so condescending and argumentative, and started staring intently at the order catalogue and then said that the supplier had given them the exhaust for a hatchback instead of a saloon. So, too short, then. As I had been saying all along. They added an extention to the tailpipe.. and at this point the owner disappeared and I was left dealing with one of the mechanics, who was a whole lot more pleasant. It cost me a whole load of stress, several phonecalls to Trading Standards, a visit to another garage, and a very unpleasant shouting match over the phone with the owner, who insisted he was refusing to change anything. Note of warning he seems to think that shouting loudly and repeating the same phrase over and over, makes him right. Going back there was pretty hard, given I will usually do anything to avoid confrontation. If he had listened to me at the start, admitted he'd fitted the wrong exhaust and treated me with a little common courtesy, I would be giving them 5 stars. I work approximately 30 feet from this garage and it's very convenient but I will never, ever go there again. A shame, cos the rest of the lads are pretty nice guys.

***AVOID THIS BS CAR STORE*** Asolutely disgusting dodgy…read morepeople just want to make money anyway they can. Specifically Rob. He lied about when the work was being started on the crap car they sold me. Upon asking him what was being done to my car and by whom, he became rude and defensive telling me I shouldn't even be asking that question! Eventually he told me their dodgy mechanic was going to remove my gearbox to place a refurbished one bearing in mind its an automatic and this little boy is not an automatic gearbox specialist! He made me cancel my MOT whilst my car took over a month to get fixed because he said "don't worry we'll sort that for you" but hasn't bothered to get that sorted for me. He gave me a courtesy car with NO TAX OR MOT which we then had to sort out for him after a few weeks of driving it illegally. Through this whole process he belittled me and spoke to me sarcastically as if i was a piece of sh*t under his shoe. Being pregnant with ASD this was extremely distressing for me. Even after explaining my situation and diagnosis with him he still continued to treat me with utter disrespect. I quote - "30 years of business" but still not a sense of intelligence in that little man's brain. I have ASD but still more social skills than that useless !@#£

The Carstore Wales are the best car dealers I have ever dealt with! When the car I bought from…read morethem (Mazda6) was found to be burning excessive oil and needed new piston rings and a new O2 sensor, they repaired the car with no quibbles. They spent a lot of money getting the car to the standard expected and whilst diagnosing they ended up removing the intake manifold to clean the PVC sensor, gave the car multiple oil changes and top ups, a new fan belt, new stem valve seals and some other engine part I can't remember! At one point they took the car to Mazda who were useless and said the car needed a new engine! All in all I would not hesitate to recommend Carstore Wales to others. Steve and Pete did their very best to ensure I remained a happy customer and despite all the time and extra cost to them they maintained a friendly, accommodating attitude towards me. I bet Ty the mechanic will be glad that he never has to strip down that engine again!

Sparesworld is an independent business and there are quite a few of them around South Wales…read more It's a great alternative to the national branded automotive parts retailers and they tend to know their strengths, which are the namely their price competitiveness and friendliness. Before you automatically go to the big national branded retailers try Sparesworld first as you may find the part you want cheaper.

Absolutely excellent service. They really couldnt be more helpful. I though i had a dud battery and…read morebefore selling to me they checked the one that was on my car to check that was the problem. Extremely happy with the service I receieved and would highyly recommend to anyone else. Was also significantly cheaper than elsewhere.