If I could leave a worse rating I would. My vehicle was serviced at this facility for a failed transmission. I purchased a remanufactured transmission through this facility to have installed in my vehicle, the transmission they installed failed within a few months. The vehicle was then brought to another repair facility under warranty where I've just been told now after almost a year of dealing with the warranty I've discovered this a used transmission was installed and sold to me as a remanufactured transmission essentially robbing me and forcing me into so many other issues like Towing fees diagnostic fees, dealing with the back and forth lies excuses and complete failure in customer service the worst experience I've ever had with any repair facility and I'm still dealing with getting this issue resolved. bring your car literally anywhere else and save yourself the trouble of being robbed swindled and lied to. I'm sure I'm not the only person this has happened to read more

After eight months with my vehicle and next to no communication, I finally got my car back and it was absolutely filthy, had multiple flat tires, and has a broken windshield . It's been over a month of them saying they will replace the glass and never doing so. UPDATE the repairs were never correct. They have now had it for another three months . I have to constantly chase them for updates. I have no faith in their work and the employees there consistently comment about how poor the service and quality is there as well. DO NOT GIVE THEM YOUR CAR The only positive is that they gave me a shitty rental car after several months of them having my vehicle . I was quoted two weeks for this service that took eight months . The price did not change due to the insane length of time . And now I have to buy a new windshield due to those Mia treatment of the vehicle . The second time around they refuse a rental car. It's three months now ! I'm losing so much money and regret ever taking my car here . I would never recommend this place. (This was how my car was returned after a 6k repair. You think they would at least give it back not covered in bird shit and full of dirt from the windows having been left down) And none of the work is good. Another shop checked it out and told me it was in no condition to be driven. They have had my car longer than I have in the last two years. read more

BAIT AND SWITCH! Transmission failed on my Lincoln with 315,000 miles. This is a very common transmission. The guy who owns this place has been in the transmission business since 1985 so his estimates should be dead on. He told me 3 times that the estimate was what they stated on the website and there "shouldn't be a problems". When the car was done the price was now $700 higher. I asked him for a break down of the price and he said "we don't do that". Only thing he could say is that it needed a new torque converter. EVERY TRANSMISSION with 300,000+ miles gets a new Torque Converter when it's rebuilt, ask any transmission shop. A new one is around $300. He also tried to stop me from using the $100 coupon from the website. Said "it needs to be printed out". Mind you this is the owner of the place. So I offered to run down to Office Depot and print it out. Exactly 12 months later the transmission failed again. Took it back to them and they said that a solenoid was stuck. According to them they "tried WD-40 and everything" but it wouldn't unstick so they replaced it. This is a $30 part. Do yourself a favor and avoid this place. read more

Save your time and money, the price they quote you originally will not be the same when you leave

Thank God for reviews. Was considering this place after finding them on Google and speaking to a nice man on the phone. He even offered to pick my vehicle up. After ending the call I decided to dig deeper. I noticed that he quoted me 1295 before tax and 8 quarts of oil which would come out to over 1500(not the 1295 he quoted over the phone). On the website it says 1195. I called back to tell him online it says 1195 and if he would honor that price. He said he didn't see that online. After 10mins of back send forth he said that was 10 years old and should've been taken down. Then he hung up!!! No bye? Nothing. Just hung up in my face. Seems like they are dishonest people and if they do have a site that hasn't been updated in 10 years why would I want them working on my car. Scam artist!! read more

Mr. Transmission - Their website as of Friday July 3rd 2020 - Auto Repair Near Me - Houston, Texas

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warning to anyone reading this review. Do not go here. they will quote you a price and then when you are already committed since they took off your transmission, they price will double. How do you quote $1600 to $3800 then charge $7000. These guys claimed they rebuilt my transmission and meanwhile i got other quotes using a Chevrolet transmission with a much better warranty from Chevrolet for under $5k. The second I was getting ripped off, I knew what was happening and that is even a worse feeling that the financial loss. total lowlife scum do things like this read more

Yes ! There happy to pick up your vehicle,they will give you a low price till they get it back to there shop ! Then they got you ! If they can't fix it like they did my 94 jeep Cherokee they will say it is electrical and it ain't there problem. You will then have to repair that and then bring it back for them to check ! Bullshit ! They are scam artist with a building to work out of ! No Good ! Don't let them get your vehicle ,any where else ! You've been WARNED !! read more

Mr. Transmission at 12344 East Fwy Houston Tx has horrible customer service. I've had two transmission rebuilt by this location and recently paid $4,000 to get my transmission rebuilt on another vehicle just for it to break down in less then a year and they tell me I have to pay to get it fixed again. I don't know why I thought they do good work there but I shouldn't be penalized and have to pay for a complete rebuild all over again within less then a year I thought these were specialists. I honestly think they never replaced the parts they claim to have replaced. read more

I can say one thing about Mr transmission that man is a very very very honest man he won't do you any wrong as long as you stay in communication with a man he will take care of you 110% if I could give him six stars I would read more

Rebuilt the transmission in my Tahoe. (It was at 108k miles and not shifting right) It was completed within a few days. It's been over a month and no issues. I did pay for the warranty just incase. They were honest and knew what they were doing. read more

This place will quote you a price and done by date then change it all up. The price was increased, new things that "need" to be fixed and the worst attitude. If you then choose to remove your vehicle they will say well I started work on it today we already have labor that needs paid after holding the vehicle for a week and starting once they know you are on your way to take it somewhere else. Also if you are a woman they will talk to you as if you don't know a thing. I wish I could give negative stars for this place! read more

These people are scam artists. Be very careful what you sign and whatever you do, NEVER use their financing. You WILL get ripped off. They also do not honor their warranties. They are snakes. read more

Yea I got scammed like the others. Almost word for word $2800 to repair the "right "way. My transmission went out again after about 4 months time and hardly even drove it. I was out for 4 months with back issues and couldn't work or drive. In the time I couldn't work, I didn't get paid. Now broke and no truck to get back and forth to work, with the debt I built up while not working, I have no money to fix my truck or buy a new one. All my problems started with this scamming business. Beware! read more

I wouldn't recommend this place to my worse enemy, scam job, they quote you a price, you'll pay triple, DRIVER BEWARE, not even 1/2 star

The way the owner/Manager of this business communicates/works is fundamentally misleading. Some would even call it a SCAM!!!! Facts: 1) My transmission broke down and I called them and he said they would tow my car for FREE and do a diagnostic pretty much guarantee me that they can fix it for approx. $2000 (2013 Nissan Altima). He 'seemed' friendly and certain. 2) Once they got the car to their shop, they opened it up and figured they couldn't fix it. 3) They called me and updated me on that and he said I should go pay and pick up the car. 4) I got there and I found out that my transmission was not actually put back, but it was in my trunk un-assembled (YES!). -He charged me $200 for towing, because he claimed since they didn't fix it, they are not making any money. -He charged me $500 labor for basically taking the transmission out of the car to diagnose (AND NOT PUTTING IT BACK!) 5)And when he noticed that I was having difficulty paying, he kept asking if I wanted to abandon my car (which was worth way more than $700). Other than the blatant poor service of him being on the phone planning a birthday party while I was sitting in front of him in his office, these are the FACTS as they happened. YOU BE THE JUDGE OF THIS BEFORE TAKING YOUR CAR HERE! read more

Star in the negative in my opinion. They towed my car into the shop, liked their advertised price for rebuilt of $1150, with 2 yr.warranty, immediately after they received car (Alex) said it was going to be $1326. Then they removed the transmission and he called me and said it was going to cost $2500. Up to this point he had been pleasant, but immediately changed his attitude when I told him we could not afford this since the quote had almost doubled. He reduced price to $1800, 1yr warranty. Because he was so rude and started screaming, we decided not to get work done there and had to pay $489 teardown fee plus $140 towing CASH before our car would be released. I called the same tow truck they used and he only charged me $120. read more

As a single mother with no support, Mr. Transmission (Steven) came to my rescue. My vehicle stopped on me out of nowhere. Steve explained everything going on as steps were being taken to repair my vehicle. I felt secure with the decisions being made, I was offered alternatives, and at NO TIME did I feel taken advantage of. Steve showed compassion during my time in need. I wish I could give MR. TRANSMISSION more stars! read more

I was scammed from the beginning of my experience. I called to get a quote on a torque converter and they immediately noticed I sounded too nice or I was not too knowledgeable. Long story short, they changed the quote of the part, didn't return phone calls, was very rude, bullied me. The truck went in with a check engine light on, no signs of a failed transmission. Each day I called, supposedly then there was something else until they said, "Your transmission is a mess." They wouldn't give me a written estimate when it was just two parts and even when I wanted to pick up my truck they lied and pretended I was in the beginning stages of just dropping the truck off asking what I needed knowing I wanted an estimate. I recorded the final conversation that proves they never intended on giving me an estimate. They wanted me to just pick up my truck without an estimate and then have me pay $3200 for a complete rebuild instead of something that would have been around $500. Also, I thought it was strange that they collected my driver's license number (at first they wanted my social). I believe that was going to be their way of trying to authorize charges. And from reading here I think that would have lead to them calling the cops and making it seem like I wouldn't pay the charges. They are hip to the game that really cops are not judges and can not solve customer complaints. They would just show doctored documents, almost have a line to say to the cop and make the customer seem like a criminal. I'm planning on taking them to court and I think they are due for a class action suit so they can be put out of business. read more

This is the second Mr. Trans I went to after the first one didn't complete the work, went out of business and left my vehicle in their yard. This store said they would help me out to get work corrected. Nope, they called me saying I needed a computer ($2000.00) and was reason why it would not shift. No trust here so I picked the vehicle up and took to my shop to check. I did test drive the vehicle after the first placed installed it and shifted fine, just needed some adjustments. So, scam or what ?, also asked to match trans with vehicle vin # and they said it did. Wrong, I found the bar code on the trans under some paint that had almost been scratched off but enough to see some of the bar code and a date of 2003, and my vehicle is a 2006. So not my trans they put in and said they rebuilt. They stole my trans and possibly my transfer case and not even corp. headquarters will do anything about it !!!!!!!!!!!!!! read more

Yep.. Alex is his name. These jokers are horrible. Price started at $1,295 over the phone (just to get me there) then it dropped to $500 dollars (without looking at the car) THEN when he finally looks at it he calls me and tells me $2,800. Yeah... you're right, I got f'd. Blood coming all out my a**. Unless u like that sort of thing IT DONT FEEL GOOD lol. You're reading this for a reason because u don't wanna get f'd. Cause u, like myself, work hard for your money. Ooooh... before I forget, Alex is very much a manipulative/clever talking person. Puts himself off as your buddy till gets that transmission open then... HE GOT U lol. Cause if u tell him that u dont want him to continue working on the tranny cause of the cost he'll tell u, like he told me, $700 to put it back together. Hey... just trying to help u. My son, whom the car belongs to, will be posting a review on here as well so nobody else can get screwed by this guy like I was. Good luck read more

I had my car's transmission serviced at this location and had to return my car twice within a week. Upon the first return, the problem appeared to be negligence as I just had my transmission serviced and the very next day transmission fluid began running out like water from a faucet. This business would not admit fault, just blamed it on a faulty cap. A week later my car would not start, at first thought it appeared to be the battery, but the battery is 2 year old battery and it tested out to be fine. I called this business and Alex offered to have it towed back. Magically, according to Alex there was nothing wrong with my car and it was just fine.....now he tells me that I owe for the tow which he offered. The other tows called by Mr. Transmission did not require payment. Alex never stated that I would be responsible for the tow. This business held my car hostage until I paid cash for the tow that he requested...$125.00 I would never recommend this company to anyone as I do not believe that they are honest. Not to mention that the employees are rude if you challenge/question there service methods. read more

I purchased a vehicle from the gentleman here. I was told that the car needed a water pump replaced (although I should have been suspicious when I was informed that leaks had only begun a few days prior). After spending $1500 to replace the pump and timing belt, I learned that there was nothing wrong with either of the them. The problem was actually fixed with a stop-leak formula that cost $6 and can be purchased from any auto parts supplier. I am surprised that a certified mechanic seemed to have no familiarity with this type of issue, but I am more disappointed that the information was given to me with absolute certainty, even though the mechanic apparently did not know what was actually wrong. Before buying the car, I also asked if there were other issues with the vehicle that I should know about, and was told the only other issue was that the radio needed to be reset. It turned out that the horn did not work and one of the car's tires was much smaller than the other three (this is something I unfortunately did not notice before buying); the wheel blew out not too long after purchase. Both of these are major issues that prevent a car from passing inspection, and I don't understand how a mechanic who has owned a particular vehicle for over one year could not be aware of these things. In addition, the driver's side window malfunctions; sometimes it doesn't go down, sometimes it doesn't go up. The armrest often gets stuck in the "up" position; the front cupholder often does not close; and the car's hood was loose. These are not issues that prevent the car from being driven, but they are significant details that the buyer should be informed of. Too, the radio needed more than a "reset"; it had a broken fuse. Again, I don't understand how a certified mechanic who has had possession of the vehicle for so long could not know any of these things (or, if they were known, why they were not disclosed to the buyer). Finally, there was an ordeal with receiving the title for the car. The business I visited to have the car's information placed in my name insisted that the title and other information should have already been with the mechanic, who would have paid fees for the car when it was first acquired. Since this was not done, the associated fees would therefore be passed on to the customer. read more

I was quoted $1,100 to fix my transmission. Then after they brought it in and took it apart the price doubled to $2,200, Then they said I needed a new tourqe converter and it would be another $350. A few other cost were added bringing my total bill to $2,800. My trust was gone after they couldn't keep their word, I had it towed to another transmission shop. The total bill $1,400 for a complete rebuild and 36 month warranty. Come to find out Mr. Transmission kept my original transmission and gave me a broken one and put it in back of my truck when I had it towed to the other shop. They confirmed it was not my original transimission because it was for a 350 engine and my truck had a V6 which cost more and is harder to find since Ford does no longer make the V6. These guys will rip you off! Go else where please!! They do this scam on everybody. Free tow beware!! read more

Mr. Transmission is the next best thing to legalized robbery. Never take your vehicle to this place as they claim on their website that diagnostics is free to include towing and that the total ADVERTISED price to rebuild your transmission is $1195.00. That is until they get your vehicle and diagnose it! They will then tell you that your transmission oil always has metal fragmentation in it and that it has caused scratches to become apparent on the transmission veins and valves. In my case it even travelled into the radiator reservoir...(what a joke). Then the amazing will happen.., they will miraculously come up with a fix by rebuilding all this (unproven) damage for a grand total of approx. $2880.00. So much for the $1195.00 initially ADVERTISED on their website with no hidden costs and free diagnostics-(http://www.houstontransmissionsrepair.com/). You will be scammed and I truly believe that power is in numbers...if you have been treated similar by this organization, document everything....get everything in writing before relinquishing your vehicle to these people. Contact me via this blog to present legally demands to recover and help prevent this business from taking advantage of people. Do not use CFS financing as they are in a joint venture to give helpless people a financing out which only further lines their pockets with your hard earned money. read more