1. Mr Tile

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North Las Vegas, NV

Mr Tile

4.5 (35 reviews)
Closed • 8:00 am - 12:00 pm
Updated a few days ago

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Services - Mr Tile

Carpet installation

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Reviews With Photos

Bryan C.

-MR. DISAPPOINTMENT- A no-call, no-show for the initial quote appointment. A first impression I should have took as a warning instead of calling them back. 9/1/20- Master bathroom floor tile, countertop replacement with new sinks, baseboards, shower demo/tile installation, using supplied trim/faucets. -Quoted 5 days to complete all work - ended up taking 3 weeks; Workers showed up at random, if they even showed up at all. Communication was mostly non-existent. My calls and texts ignored. When I did get to talk to someone, I got excuses. The floor tile and baseboards turned out great but they cracked my toilet, glued it back together and said nothing. Also, a paver went missing from my dog door entrance (which is right next to where they were working). When I brought these up, they did pay for the toilet but told me I was crazy about the missing paver. 5/31/21- A water leak was forming underneath the shower tile, coming out of the grout near the outside base where it meets the floor tile. He was out of town when I called him about it. It took weeks and so many calls to finally get him to come look at it. When he saw it in person he tried blame it on the glass installation but I was able to prove that it was coming through the tile. He reluctantly agreed to come back the next week to fix it but no-called, no-showed. -After calling and texting and getting ignored, frustrated, I applied silicone sealer to the entire inside of the shower tile thinking this would fix the problem. I thought I did, because the leak stopped from this spot. I was thinking life was good... 1/17/23- I noticed my drain sounded like it was going a little slow for the past few months so I decided to check it out. When I went to look, there were long tree roots growing into my drain from in-between the shower floor tile and drain flange. I found water damage on the opposite wall with roots growing underneath the carpet/baseboards. I didn't see this until now because I have furniture in this area. At first, I thought maybe the roots found their way in by sheer will, but the waterproofing has to be compromised somehow. I was willing to give Mr. Tile the benefit of the doubt, maybe the roots played a part in damaging something. I went with a licensed and insured company to do the work, they said that at least the floor and first layer of wall tiles would have to be demoed to redo the waterproofing. -I would need matching replacement tile so I went back into Mr. Tile's shop to get some. I asked him were he's been. He must have "forgotten" to come fix my leak. Unfortunately, the tile I needed was unavailable. He was nice enough to give me some free tile that matched my bathroom floor (I ended up not using this), but now I feel like maybe he just wanted me out of his hair. 3/14/23- Demo begins - revealing loose backers, missing backers, tiles are able to be removed by hand because of the hilariously poor application of the thin set. Large holes/gaps where water got in. The photos speak for themselves, there was clearly a problem with installation and this was NOT done right or by someone with experience. -I immediately sent a text bringing this to Mr. Tile's attention, demanding he make this right. It's now almost May and I have yet to receive a response. I ended up having to redo the entire shower/tub tile and the glass enclosure. Don't trust someone who doesn't stand behind their work. It cost me thousands for making that mistake.

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1 month ago

10000% recommend, super helpful. I went and picked up a tile I was needing for my tub.

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7 months ago

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9 months ago

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Jimmy H.

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1 year ago

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4 months ago

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3 years ago

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3 years ago

Reliable, outstanding customer service, quality of work is amazing!! I highly recommend Mr. Tile! Jimmy is great!!

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6 years ago

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3 years ago

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7 years ago

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7 years ago

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9 years ago

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8 years ago

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8 years ago

What a great shop. The staff was helpful and knowledgeable, the displays were professional. We are happy with the tile we purchased.

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8 years ago

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7 years ago

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8 years ago

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10 years ago

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12 years ago

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8 years ago

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Ask the Community - Mr Tile

Do you do flooring in Mesquite Nevada?

Hello Lorry, We have a great amount of clients that come from Mesquite to purchase materials from us. There is also great installer that works in Mesquite his company name is… 

I'm looking to replace the tiles around my fireplace. If I buy the tile from your store are you to cut them for me to the size I need?

Hi Valerie, Unfortunately we do not do any type of tile cutting in our showroom or warehouse.

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Review Highlights - Mr Tile

“The owner, Jimmy Hernandez, is a pleasure to work with and is clearly committed to doing first rate work.”

Mentioned in 22 reviews

Read more highlights

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We could not be happier with our experience with Expert Flooring Solutions! From start to finish,…read moreeveryone we dealt with was friendly, helpful, professional, and made the whole process so easy. We just had our new plank flooring installed, and we are absolutely blown away by how beautiful it turned out. The three gentlemen who came to do the installation were incredibly impressive. They were polite, professional, clean, respectful of our home, and their attention to detail was outstanding. They worked hard, took pride in what they were doing, and left everything looking amazing when they were finished. The workmanship is excellent, and the finished floor completely transformed the room. We honestly couldn't have asked for a better installation crew. A huge thank you to Expert Flooring Solutions and especially to the three installers who worked on our home. You guys did an outstanding job, and we truly appreciate all of your hard work. We would absolutely recommend Expert Flooring Solutions to anyone looking for beautiful flooring and excellent service. Five stars all the way! (LUX floor tile and color is called SAVANNAH) We also had our children's bedrooms re-carpeted with the pink and blue colors they both chose. It could not have come out better. The same goes for our stairs. They look stunning. The gentleman who did all three of our carpeted areas was just as thorough, clean, respectful, and just an outstanding job thank you hector.

Outstanding service an installation. We've done over $100,000 of remodeling on our house and only…read morewished we had the quality that expert flooring provided. Thank you

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They installed Mohawk AC4 laminate and porcelain tile in my house in 2017. Everything held up to…read morethis day. The laminate was just 7 inches thick and I still have it in all rooms but one. I did not use a mat or soft wheel casters for my office chair, and so damaged laminate in one of my rooms, but even this took 8 years. All other rooms are still doing fine with some years left to go, with only the dining room showing some bubbling, which is fully expected for mid-range laminate installed almost a decade ago. In 2017, their customer service was great, with quick response time and scheduling. They had a great choice of quality laminate and, looking at their website, they still do.

I wanted to use this company for my flooring needs based on the reviews from yelp and google. I…read morecalled and scheduled a free estimate for my project and explained it would be a two phase project starting with 4 bedrooms, hallway and staircase with two landings; and once completed, we can discuss the two living rooms, den and kitchen. They sent a estimator/warehouse manager to conduct the measurements, by the name of Braedon Buchanan. After he was completed taking the measurements (roughly 15 minutes), I was shown only three samples there weren't even close to the color I was seeking. I was informed by Braedon that it would take TWO days to draw up an estimate and we can discuss hardwood/baseboard coloring and type. It was been A MONTH now with no call backs, emails, or even we don't want your business. Based on these results that WERE NOT provided by the company or the estimator, I decided to allocate the $21k for my flooring replacement/project to a full window replacements for the entire property instead. Poor way to do business.

Aloha Carpet Care - Maintenance cleaning to keep carpet looking its best

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Tavis was outstanding! He was friendly, knowledgeable, professional and skillful. He gave an…read moreaccurate price quote for our carpet cleaning and was honest in his assessment of our carpet quality and requirements. Tavis thoroughly treated & cleaned our carpet. He removed the marks in our high traffic areas. I highly recommend Aloha and specifically Tavis for all of your carpet cleaning needs.

We had all of our upstairs carpets cleaned by Aloha Carpet Care, and it was a great experience…read moreoverall. I spoke with Niko when booking and mentioned we have a senior dog with a few accidents. He was upfront that they'd do the best they could, which I appreciated. Booking was super easy, and I loved that they use an app where you can view your appointments and invoices all in one place. They gave us a 2-4 PM arrival window and showed up toward the later end, which was totally fine. I wasn't home during the service, but my husband was, and the technician called when he arrived and explained everything clearly. They shampooed, agitated, and deodorized the carpets, and took extra care with the areas where our dog had accidents. I was especially impressed with how the stairs turned out--while they weren't heavily soiled, they tend to trap a lot of dog hair from daily use, and they came out looking really clean and refreshed. He also recommended a quick vacuum after drying, which helped a lot with any remaining hair. Overall, they did a really solid job.

Beno's Flooring - Gaia nearwood flooring provides a quality look

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We recently bought a house and Beno's installed carpet in our bedrooms about 6 months ago. The…read moreinstaller was very nice and did a great job. The previous owners were smokers, so the old carpet was gross!! Six months later, and the carpet is still great! No lifting, no random tacks coming through. Professional job for sure! So now it was time for new LVP in the rest of the house. Of course we called Beno's! We looked for the right color for about 4 months at other stores, thinking they had a bigger selection, but nothing was quite right. I went to the Beno's showroom with a sample of something "kinda" like what I wanted. They showed me a sample, and I said "YES...that's the color!!" And it was 80 cents per square foot cheaper than other places! The following Tuesday they came out to measure. We got the quote Tuesday afternoon. We paid the deposit Wednesday. They started the install on Thursday. We are so very happy with every aspect of dealing with Beno's. Great communication, great product selection, great pricing, and fantastic installers.

Buyer beware, You can email me to learn more my email angelaroche24@gmail.com and I will share with…read moreyou additional pictures of the horrible job. I am now having to go to the Contractors board and small claims court to solve this situation I paid $14,658 dollars by the way the charged me $2500 to level my 1000 square foot condo and the tiles are terrible they did not use leveling spacers. Also put grout and mortar in my shower drain which I had to pay to get snaked. The camera shows rigid dry concrete which by the way I just purchased the condo two weeks prior and have a full reporting of the drain working perfect prior to the tear out demo and installation all performed by Beno's. They threw all the trash in my condo dumpster even after paying for demo and dumping. I allowed them out to try and fix it and the contractor removed about 10 tiles and cracked and damaged the ones he put back in. Left it worst... In addition when I allowed them out for the drain all he did was blame my husband and I which we did absolutely no work with mortar or grout. please take the time to look at the pictures and video the shower was terrible look at the finish work I had the tile trim there and the contractor did not use it I had to pay another company to fix the ceiling and the drywall. I will be posting additional pictures this week...

Mr Tile - carpeting - Updated October 2026

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