I have now called on Hometown Hero for two appliances repairs. Once for Samsung dishwasher and now…read morefor a newer Whirlpool washer. Both experiences were wonderful. The techs are professional and polite. They take care of the issue while keeping you fully aware of the potential cost. Full disclosure throughout the entire process. I shy away from calling a "major company" but Hometown Hero conducts business like a small town business. I highly recommend getting over any preconceptions you may have of a larger company and put your trust in them. I have not been disappointed.

DO NOT use HOMETOWN HERO appliance repair…read more Don't be fooled by their initial claim that they will apply the initial $150.00 charge toward the final bill if any work is done. The technician was here for 45 minutes, replaced a $30.00 part, and the total charge was almost $400.00. I don't think the $150.00 charge was applied to anything. When we asked for breakdown of the final charges they refused to provide it. I would definitely NOT RECOMMEND this company if you prefer to deal with a company that offers a transparent pricing, are honest, helpful, and willing to explain their bill.

Needed to add a few outlets to the new house. B&L has come out to help a couple times since we…read moremoved in. Their estimate was always on point and their work was exceptional! Their customer service is great too. Highly recommend B&L! Quality service at a reasonable rate!

great company. fast, reliable. showed up when they said and came back when a switch was broken…read moreand swapped it out at no charge and the very next day.

They wanted to overcharge you and will make you pay $75 for just bad estimate report, even…read moreconvinced to sign up for monthly subscription membership to get 10 percent off on the cost of project. Not recommended! such a rip off bad estimates, worst experience! Found another electric company that does it for less than $5k and free est!

Blake is the best serviceman we have ever had. He is very thorough and extremely knowledgeable in…read moreeverything electrical. He is easy to work with and has an engaging personality, explaining things very well. I am already planning several upgrades to our house based on Blake's electrical suggestions. I appreciate and am so thankful for his help!

I run a property management company and I've used Juan's for several of our properties and even for…read moremy own home on one occasion. I've even referred several people as well. I now however will never use them again! In February of 2024, I got an invoice for $658.00 and paid it promptly as we had another property also done around the same time period. I didnt check the invoice well at the time (yes my own fault) before paying as I strive to pay our vendors quickly. When I went to file the receipt , I realized this was not one of our properties and I had paid someone else's bill. 20 emails back and forth questioning this which I've had to follow up every single time as they surely wouldn't contact me, all copies of cashed check as requested, receipt as requested and a final email of promise to make it right and pay us back with now no response and still not paid. Juan Flores sent me an email on July 2nd saying he would take care of it and here we are, September and no longer getting replies nor have we been paid. Next will be better business bureau. If you overpay, they will keep the money and just ignore you. Horrible way to do business!

Guys were great!! The both were friendly courteous and did a terrific job. Highly recommend this…read morecompany.

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

Wayne Rhiner is always quick to respond to our needs, and does a great job at getting our work done…read morein a timely and efficient manner. We appreciate their workmanship and recommend them. Central Presbyterian Church

Plumbing problems never occur at convenient time. That was case for us on a weekend. We had a…read moreleaked in our water heater. Reiner came out right away and patched the leak and advised that it would probably need to be replaced soon. We asked them to move forward with a replacement. They gave us the options. We have pretty hard water in West Des Moines and it causes water tanks to have a shorter life span. With all of that explained, we made our choice and the found a unit to install that day. They were thoughtful to keep the home clean, they took no chances that could damage something. It was that attention to detail that separates their service and work. Ed and Michele Brown

Ducts got cleaned, but…read more.. Something was ruined and I had to call the company rather than letting me know at the time of the cleaning Secondly, a new furnace filter was (as I understood from the technician) was part of the service. However, they didn't have one so used a spare I had by the furnace.

Great price and great job. Made quite a difference in the air in the house. They were very thorough…read moreand very friendly. Easy to work with! Would highly recommend!

They just replaced our whole HVAC system and I very highly recommend them to anyone! They responded…read morequickly when our air went out during a streak of 90+ degree days. They worked quickly and efficiently.

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.