$437 for what proved to be about 20 minutes of work to snake a kitchen drain. I wasn't here and was unavailable when my partner called or I would have said no way. That's beyond excessive and more than double what I'm reading as average. Never again. read more

I've used this company twice. Both times they were able to respond quickly, explain things clearly, give options, and make the needed repairs. The plumbers were efficient and friendly. Great customer service in my experience. read more

I love Mr. Rooter! I'm a property manager, and I get calls here and there for plumbing problems, and they are always prompt and good at what they do. Very professional too and they come after hours if you need them. Bonus! read more

My toilet backed up on a work night and Mr.rooters was able to come out on short notice to take care of my problem. Scotty was very thorough, clean , personable and explained the problem to prevent it from happening again! Highly recommend! read more

Great service. Although the initial concern was an easy fix. James went above and beyond for another concern. He was very informative and really knows his stuff. I would definitely recommend Mr. rooter and use them for my future plumbing problems read more

These guys are the best. Our kitchen drain overflowed during dinner time. At around 6:30pm, we called them and they had someone come out in an hour He took care of the problem by hydro blasting and cleaned up afterwards. Problem was fixed and area where he worked was spotless read more

Called in with a problem with a floor drain. Mr. Rooter sent out George the same day. He cleaned out the lines and used his camera to look around. We did a lot of testing and the drains are running good now.. ( knock on wood! ) read more

We had an unusual block in our sewer line. They responded within 2 hours. Richie was persistent and creative in solving the problem at a good cost for the services rendered. Highly recommend his work. read more

These People did not make this whole experience good they didn't stick to the time promised even after I made an appointment they didn't show up after someone came to fix the shower he put the wrong piece on it didn't fit then it feel off when I asked them to please fix it they didn't show up then they blamed me they took over 500$ for a project they didn't even fix when I asked them to fix it and they said we are really busy maybe another week while my shower wasn't working these people are very unprofessional and won't fix theirs mistakes we had to fix it ourselves read more

Just had another 10/10 experience with Mr. Rooter of Portland. Came home from a trip to a clogged shower drain. I called to book an appointment around noon. By 3pm the same afternoon I was paying the invoice on a completed job. read more

We had a sewer line clog that's been on-and off for years (125-year-old house). Mr. Rooter - our long-time drain go-to service - diagnosed a very complex set of sewer and storm drain pipes, found our issue, and used 'pipe lining' to avoid removing a 100-year old tree. They also found a major root ball in the street sewer line and got the City of Portland out to correct a properly-installed city sewer line (tearing up the street et al). The entire team at Mr. Rooter Portland, from the front office to supervisor and dig crew, were fantastic, friendly, and made several trips to make sure all was completed perfectly. I recommend them highly for any drain/sewer work. read more

Courteous service. Took care of the problem and gave us some tips on how to keep this from happening in the future with a tight bend in the line. read more

We have been loyal customers to this Mr. Rooter location for many years. The owners and staff genuinely care about every customer, ensuring we have a prompt, honest solution any time our building has a plumbing emergency. The team always leave the work area sparkling clean and give us a thorough diagnosis of the incident. In times when there is a wait for service, Mr. Rooter always does their very best to arrange for a team member to come early if possible. read more

Our water heater is in the attic and has come to the end of its life (19 years). There was a small leak from the drain valve and the drain pan didn't work correctly. Mr Rooter was our first call because they were available on a Sunday and came very quickly. At first I thought their charge to replace the water heater was absurd so I didn't move forward with it. I spent about two weeks searching for better bids just to find out the price was very reasonable compared to others. Those two weeks were very stressful for us. Some companies even refused to see it and one company went in to see the water heater and ran right out :D. Kevin H was our tech. He returned my phone call promptly, answered all of my questions and addressed all issues. He arrived early with three guys and had it done within 3 hours. He even went to Home Depot to purchase a new drain pan and fixed the drainage pipe for us at no additional cost. He's never hesitated to answer any questions and helped us like a friend. Everything is cleaned up nicely when done. I will definitely call them for future plumbing services. Thank you Mr Rooter for doing such an awesome job! read more

Fourth time Mr. Rooter has been to our home. Each time for a different issue and, every time they have been professional, courteous and quick. Priced right and, discuss what the plan is prior to moving forward with the plan. Always a happy customer. read more

I called Mr. Rooter over for a free estimate on having our septic hooked up to the city line. Mr. Brian Lee the Excavation Supervisor who came out to give the estimate happened to show up while we were having another unrelated issue. It was a strange horrible smell coming from our pipes and a small(ish) leek in the sink in the downstairs bathroom. Brian went above and beyond in helping us out and looking into the additional things needed. He was able to fix the issue which was a loose fitting. I am eagerly waiting his estimate for the sewer line. He was on time helpful thorough and quick. read more

They diagnosed the problem, a clogged pipe that was not up to code. They replaced the pipe and everything is fine since.

Our health center sewer drain was clogged up to an epic proportion this week. Cody and Jim worked tirelessly to fix our situation, being creative with different ideas and multiple points of access to get us back to normal (that is, open for business) as quickly as possible. The local water bureau was also helpful and on site for this issue. Bottom line, a friendly Mr. Rooter staff worked their butts off taking no breaks, no lunch, and no complaints, to get our job done in a truly professional manner. Well done and many thanks! read more

Called and they were able to get someone out same day. Arrived in less than an hour. George went over everything prior to doing work. He is friendly and listened. Highly recommend this company and when you call ask if George can be sent out to your property. *With everything going on in the world please take the time to write a good review for companies. Thank you read more

Our Mr. Rooter experience last weekend was good. Quick service and a prompt remedy. Scottie was super friendly, skilled, and knowledgeable. Highly recommended. The Mr.Rooter team made a miserable circumstance into a manageable and positive experience. Thank you! read more

This company is awesome! I just moved here from AZ and discovered I needed gutter drains cleared. Mr Rooter scheduler was pleasant, patient and professional on the phone. Prompt response. Extra kudos to Scottie who graciously explained all the idiosyncrasies of an Oregon home. They'll definitely be my go-to company for all future needs. read more

BEWARE! Mr. Rooter came out for a backed up kitchen drain. Didn't fix the problem but got their snake stuck in the drain. For $473 bill the drain was worse off than before. Decided problem was the pipe needed to be redirected in the crawl space. The estimate was $7,800. It would take 1-2 days to do the job. Fortunately a family member had another plumber they had used with great results. They came up with the same correction to the problem. Estimate: $3,000. Job was done yesterday in under 3 hours. read more

Two sinks, including the kitchen sink (and dishwasher drainage) backed up in the middle of the Covid crisis. Same day: Jeremy was friendly, efficient, got the job done and tested both sinks, and alerted us to the possibility of a future problem with corrosion on one connection (it's our son's apartment). Altogether very fast, friendly, informative and very competent! read more

Tech came out for a blocked drain, within an hour of being called. Cleared blockage quickly and efficiently. Same drain blocked again that evening. Techs we're out again quickly the next morning. This time there was a rat (drowned) in the drain! Techs could have legitimately charged for the second call since it was unrelated to the first episode, but charged us nothing " because we were just here yesterday! Mr. Rooter has been out go-to for this kind of problem for years and will continue to be! read more

Totally impressed with their ability to respond to my emergency situation within three hours. Others That I had contacted first said they were out 3 to 6 weeks. A very nice pleasant Mr. Rooter gentleman showed up ready to go to work. He did the evaluation of the situation, explained to me what needed to be done and give an estimate of the cost for the work to be done and then set to work immediately. He was done within about an hour and a half which I thought was remarkable. He also Was exact as to the estimated cost and completely cleaned up the area so you would hardly know he was there and double checked both toilets to be sure they were properly operating. I really appreciate the professionalism of this company I would very definitely recommend them to anyone. read more

George came out and cleared my rain drain at the start of the rainy season. My driveway had flooded with the first big rain. He did excellent work, and was knowledgeable about what he might be up against with my particular drain pipe. He also let me know that it might not be fixable, so he let me know the risks in advance. He told me the price to run his camera in and find out, along with a pressure spray, and I felt that was a good risk. He ultimately was able to clear the clog, and also let me know that my pipes will need to be replaced at some point because they were caving in about 50 feet from the mouth of the drain. Overall it was an excellent service. It's never cheap to get the drains unclogged, but it's a lot cheaper than the hassle and stress of having a flooded garage! Five stars. read more

From start to finish everyone was extremely professional and helpful. From the estimate to getting the work done I can't recommend these guys more. They were also cleaned up after the job is done. Real happy with the septic work - regrading pipe from house to tank- they did and we definitely use them again. very fair and professional. These guys are awesomeo read more

Fast and efficient service to deal with an emergency overflowing toilet and drain pipe. George was very thorough in his review and assessment of what was going on. Respectful of COVID guidelines and word booties and such to keep the floor clean. Would definitely recommend this business and George for planned and emergency plumbing needs. read more

I needed a clogged drain/disposal cleared right away. I called Mr Rooter and hit the jackpot with the technician they sent, Jeremy. He went above and beyond and saved me the cost of a new disposal. I would definitely recommend this company, and while I hope I don't HAVE to call them again, I certainly will next time I need this type of service. read more

I have a regular guy for plumbing issues but had a clog that needed immediate attention so I called Mr Rooter as I see these trucks in the neighborhood often. Pros- called and they said 1 Hour. Plumber show up almost exactly at 1 Hour (under). Fixed issue in about an hour. Plumber was a very friendly guy that offered good advice to avoid this on the future. Cons- price to unclog the pipes from my kitchen was upwards to $350. Definitely higher that averages I was seeing online ($150-200). But that wasn't my big issue. I could have swallowed that high price - it was the mess. I mean half assed on cleaning up - there was brackish pipe water splashed everywhere that wasn't touched and the areas he did clean was pretty lousy. Wed been chatting so I didn't look too closely until he left. I had to scrub because you know that black water is filled with crap and junk and stuff. Had he cleaned 80% up this would have been a 3.5-4 review. I have to wash a curtain that got splashed a ton which will be a pain in the ass to take down. read more

Mr. Brad just showed up and unclogged what was looking to be a horrible situation & he cleaned up a really nasty mess I was preparing myself to deal with once he left and when I went downstairs it was already spotless... I can't recommend these guys enough! Thank you Mr. Rooter & Seriously Thank you Mr. Brad!! read more

Yes they come quickly Then they take advantage of your needing something quickly Overcharge times 3 Try to up sell other products We said no and got our drainage problem fixed truthfully for 1/3 of what they charged read more

Toilet clogged, called Mr. Rooter the technician came unclogged the toilet. Tried to sell me a new toilet if the toilet keeps plugging up. Technician was telling me if anyone has had surgery or on new medications it will cause your toilet to clog, will I'm not buying it, I called the doctors office and they never heard of that. NEXT DAY the toilet backs up, within 24 hours called Mr. Rooter and they state because technician says if backs up agian replace toilet they want to charge me agian $216.81+ $ 1,500+ to replace toilet and some other additional parts to come out and snake agian!!! BEWARE OF HOW YOUR BILL IS WRITTEN UP!!! WILL NEVER USE THIS COMPANY AGIAN, DONT FALL FOR ADD ONS!! read more

The two technicians who fixed the broken pipe under our house were excellent! They were quick and efficient! They explained everything they were doing, even took pictures so we could see before and after shots! They even went out of their way to close all the vents under the house! They were extremely friendly and helpful! This is the second time we've had someone from Mr. Rooter out to fix something and the first time was just as excellent! You are now our "official" plumber and will highly recommend your services to everybody! Kevin & Lorraine Deneen read more

I called at 5 pm with a moderately serious plumbing issue and expected to make an appointment for the next day if I was lucky. They showed up within an hour worked til 9 then came back first thing in the morning to finish the job. Was given a quote right away and that's what we paid. Will do business with them again. read more

Our tub was clogged and unable to drain. We tried to DIY, but ended up needing someone to come out and inspect it. We called Mr. Rooter, and Jorden was quick to tell us Brad would be there within the hour. He arrived within 20 minutes and finished the job quickly! He gave us a lot of great info of how we can take better care and maintain our pipes. He used a great oil change analogy that really clicked with my boyfriend who works in the automotive industry. From now on we will be maintaining our plumbing and calling Mr. Rooter with any emergencies we may have. read more

Jim & Killian came by my grandmother's house this morning to take care of a plugged sewer pipe. She called them first thing this moning and they were quick to respond. (They were there at 8:30 a.m. this morning.) They were quick and efficient in their work, and went over and above the necessities to make sure everything was taken care of. They were courteous, clean, respectful and observant of her property (i.e. wore booties & brought rugs to protect her flooring). Thank you Jim & Killian for your outstanding customer service! read more

Great experience working with Mr Rooter. Everything from the front office with accommodating my scheduling to expertise and quality work performed by field technicians. Highly recommend. read more

I have a newfound appreciation for good plumbers. Visited my dad up in Milwaukie for the holiday and Saturday of Memorial Day weekend our major drain line from upstairs to downstairs was totally plugged so we couldn't use our sinks or showers at all without it all draining into our basement! Of course this all came to be at almost 7:30 pm! First called a different company who said they had a 4 hour window and would get back to us. Desperate, we called Mr. Rooter who let us know that a technician would call us back. I left to go get something to eat and by the time I came back Mr. Rooter was at my house with my dad! He was courteous, efficient, and got the job done! Price was VERY reasonable for being later in the evening on a (holiday) weekend. It's just after 9 pm now and he just left. Love plumbers and Mr. Rooter! read more

They came out with in a few hours and fixed a leaky bathtub. Price was fair they were polite and professional.