I called about a clogged kitchen sink.The plumber first told me about some kind of long term program for over $700; then quoted me $549 to unclog the drain, which I said seemed very high to me and I would get another estimate. Subsequently, my sink was unclogged by a reputable plumber for $315! As an aside, I called Mr, Rooter 2 years ago for a small pipe burst in my garage and the plumber who came out also quoted me an extremely high repair amount; the plumber I eventually used also charged me much less. read more

Our technician Mr.Moore was very courteous and helpful, no pressure and professional. Would definitely use again.

Ridiculous service call. An upstairs toilet was not drained properly and rather than snake the drain from the toilet as requested, the tech offered an estimate to replace both toilets with Toto toilets to the tune of $2200. The reason? The flappers were "worn out." He ran water in the shower for several minutes but that was not where the problem was. I will NEVER recommend this company again. Ever. read more

Mr rooter is great. I have been with them for 20 years. Friendly, on time, professional

We recently had a new faucet and sink shut off valves installed in our guest bath. We considered for a moment trying to fix it ourselves, then we came to our senses and called Mr Rooter! Jeremy Hicks came to the rescue and was very professional, personable, and extremely knowledgeable. He has been to our home before and we feel lucky when he comes to fix the issue. We highly recommend Mr Rooter Plumbing to help with all plumbing concerns. read more

Spent the $99 to have Mr. Rooter come out and give me estimate. Did all the diagnosis myself before they came out and validated that one of the heating elements was not working on the hot water heater so knew exactly what needed to be done. Tried to get estimate over the phone but no luck. I have replaced them myself and outside of draining the water heater, it takes about 20 minutes to unscrew the old and screw in a new one...but I figured if the $100 goes towards the work, it should cost me max, another $150 for labor and $50 for parts. $300 all in. They quoted me $677 dollars. (The cost of a new water heater.) How much to replace the water heater? $2400 was the quote. Now I must give it to the technician, he was very helpful and gave me suggestions on water heaters to go with if I decided to do it myself. Ultimately, I ended up buying a new water heater for $699 and installed myself in 2 hours. My math says they are charging roughly $850 an hour in labor and that assumes they pay retail for their water heaters. read more

Chris was timely, informative, generous with patience with my questions, and successfully destroyed the roots that had gotten into my line. The amazing video from within the pipes was super helpful and clear. While I don't wish for a back up for anyone this is 5 out of 5 star service; would hire again read more

Alex from Mr Rooter diagnosed the problem with my basement blocked pipes very quickly as a stuck float in the sump pump which was fortunately easy to fix read more

Plumbing issue. Excellent work...fast service and problem solved. Always use Mr Rooter!!!

My kitchen drain pipe was broke and wasn't noticed until the smell of gray water started seeping up through my foundation vents. I've used Mr. Rooter in the past and very happy with their service. Once again they responded immediately had water restoration services out the next day. And in two days replaced all of my drain pipes. Very honest and professional people. Thanks again Riko. read more

my call to Mr Rooter was the third after hour 'emergency'. I was put on touch with a'facilitator' working the phone. She arranged for a plumber to be here in 60 minutes. JASON was her in less than 20. he was professional, friendly, easy to work with. he was done in about 35 minutes, with everything put away, dusted, tidy, like 'It never really happened here.' Jason is an exemplary member of the Mr Rooter of Portland team. I really mean that, I'd call him back in an instant. read more

I scheduled to have my bathroom sink pop drain fixed as it is leaking. First off I scheduled and they said there is no fee for them to come and assess issue. Then another call came and said that they do charge a service fee of $89. They then sent the first plumber to come. She said there is no leak, she did a "flood test" twice and there is no leak. This is despite me telling her there is a leak that is why I called you. So she went and charged me the $90 and told me that one of the plumbing pipe was not done the right way (not causing any issues) and if I want that fixed. I said we will pass for now as it is not broken. I went to check the sink again after just running the water for a few seconds and there it is...I see the leak. So I called and informed them that if they charge me $90 that someone need to come again and reasses the leak. They made a call to the first plumber that came and they called me back and asked, "Do you want the plumbing pipe fixed?". I said No, all I want fixed is the leaking pop drain and not something else that is not causing any Problem. I asked if they can send another person to look at it. The second time around, a very professional person Brian Buelt came with his apprentice. They wore booties to protect the floor which the first person did not. They went straight to work and fixed the problem. He did not charge me anything. Im so glad they fixed the issue and not waste my time w other stuff that I dont need. Disappointed w the person answering their calls/schedules. Why is she asking me to get something else done that is working perfectly when in fact they have not even answered diagnosed and addressed the leak issue I am calling them for. read more

Mr. Rooter Plumbing - Leak that smfirst plumber said there was no leak - Plumbing Near Me - Gladstone, Oregon

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Mr. Rooter plumbing out of Newberg did a fantastic and same day rescue of a plpe line burst at our house meter. The water meter reader came to the door at 4pm and I contacted the Mr. Rooter office. Within 5 minutes, the office called and about one hour later, at technician came and fixed our leak. Amazing and professional service. We truly value knowing that in an emergency, Mr. Rooter will take good care of our McMinnville home. read more

Fantastic same day service! We had an issue with the drain lines that our downspouts feed into being backed up. Mr. Roger was referred to us by Moss Busters who services our roof and gutters. We called Mr. Rooter and they were able to send a technician the same day. The inspection was free of charge and the technician Chris did a fantastic job. He was thorough in flushing all of the lines that our downspouts feed into and running camera through to ensure there was no remaining blockage. Chris took his time, kept us updated on the progress and is a very pleasant person to work with. We are extremely happy with the work that was done and highly recommend Mr. Rooter. read more

Does anyone like to call a plumber? No. But, the staff at Mr. Rooter are so nice and professional, you'll feel relieved. I have spoken to Rose three times when my ground floor home flooded. She was kind, juggled the schedule to get someone out, and empathetic. Then Aisha arrived on-schedule to fix a broken bib, replace a hose faucet, and re-attach a toilet. She was so nice, calming and professional. Next time I have another plumbing need, I am going to ask Rose to send Aisha as I considerably appreciate her expertise. Thank you Mr. Rooter for making a stressful situation feel more manageable. - Nico Seperas read more

Support a independent local plumber and don't get ripped off. I had a small repair that needed to be made to my kitchen sink shut off. I work with plumbing contractors often through work so I was familiar with what needed to be done and what the costs usually are. I was charged more than double for the work and it was done by an apprentice that completed the work but then damaged my vacuum breaker (which now leaks) when the job was finished so he could check the pressure. I was given an invoice with no detail or line items and was told that the prices for this job were pre-written. If you are being honest with your charges then you would have no problems disclosing what you are charging for. Overall the work was not completed to my satisfaction and the damage that was left was just icing on the cake. I did have a follow up call with the branch manager but as polite as he was he was dismissive of my concerns and stood by the policy of not disclosing what charges are needed for work to be complete. Mr Rooter will be prompt and responsive to your needs but expect to be charged more. read more

Had fast, friendly, and great service again from Mr. Rooter. Recommend them! I had 2 clogged toilets and bathtub and they are now clear from a plugged line to the sewer. They are the best. read more

I am very happy to give a 5 star review for the service I received today from James Mills at Mr. Rooter. Extremely knowledgeable and very pleasant to work with. Fixed my issues and gave me an estimate for future work. Happy with the response time and communication. I will continue to do business with Mr. Rooter in Gladstone. Thank you. Stephanie read more

Quick response and fantastic customer service. Shout out to Jeremy on the team for the detailed explanation for all the options and fast turnaround on the repair itself.​​​​​​​​​​​​​ read more

Always great and quick. Same day appointments and very thorough... can usually fix whatever the issue is within a few hours. Employees are really nice and respectful. read more

They charged over price and left the cap off our outside drain! Terrible service kind sad tbh! read more

Mr. Rooter Plumbing - Open pipe - Plumbing Near Me - Gladstone, Oregon

Mr. Rooter was the first to respond to my service request through Yelp! The journeyman plumber arrived EXACTLY on time, was personable and friendly, and did excellent work. Within 75 minutes we were able to flush again. read more

Had a plumbing problem during the "Covid Crisis." I freaked out because I was getting ready to sell my home. The toilet was not flushing at all. My lovely spouse told me ( while I was at work) that she was going to remove the toilet, and put in a new one. . ( Screaming in fear in my head imagining sewage spewing in home)! I called RR Gladstone not thinking I could get service. After a very brief assessment of my problem, the very polite on the phone said they could come out in an hour. I called home, stopped my spouse from jackhammering the toilet, and creating a biohazard. The Roto Rooter Guy comes out, makes a fix of the problem, and for such a Great Fee! Hooray!!!!! Problem fixed. Check. Home not demolished. Check. Biohazards avoided. Check. Sanity saved. Check. Me avoiding a prison term for attacking my spouse with a poopy plunger???? PRICELESS!!!' read more

Mr. Rooter Plumbing - Plumbing Near Me - Gladstone, Oregon

Had a clogged toilet that plunging and running a 15ft snake didn't fix. Tried for a day to get the clog to pass to no avail. Called Mr. Rooter and had a tech (Phillip) at my house within 3 hours. Fortunately for me when I went to show the issue to the tech the clogged cleared itself. Lucky me! The tech (Phillip) was a super nice guy. He wrote me an estimate for what the repair would cost so if it happens again in the future I know what the repair cost might be, the cost would have been fair. The tech (Phillip) didn't even charge me for the trouble of coming out. I offered to pay him a tip using cash app or venmo but he politely declined and he genuinely just seemed happy that my issue was resolved. Pretty happy with my experience. I'll definitely use Mr Rooter in the future for any plumbing needs. read more

I am so incredibly pleased with the service provided by Chris, of Mr. Rooter. Our plumbing situation was first assessed by a company that was suggested by our insurance, who clearly now, didn't know anything! Thank goodness we got a second opinion! Chris knew how to fix the problem, without the massive expenses the other company suggested we'd need. He was so helpful, knew his stuff and was efficient. Chris and Mr. Rooter just made a new dedicated customer! read more

I can't believe I paid it, but I was charged over $900 to unclog a small residential bathroom sink line. I had already removed the plastic j-bend and connecting piping but didn't have the tool to remove a stuck wall penetration fitting. The plumber replaced the stuck fitting and snaked the line. He also snaked the shower drain line. It was easy an easy job and only took 2 hours. I was charged about $250 for the 3 ABS plastic fittings he supplied. The rest was labor. He apologized for the high price and blamed it on "INFLATION". $450 an hour is outrageous. For what little was done $100/hour is high but tolerable. That's what they can do to save their goodwill and public image. read more

We paid $99 for a "service estimate" to have Mr. Rooter fix and connect a leaky water line to the toilet. We were told that would apply to the cost if we accepted the work. For what they did, that's all this should have cost - but soon we were presented with a $350 estimate to "fix the leak". The service tech said this would include the replacement of the the CPVC supply fitting if it was determined to need replacement. 15 minutes later, the service tech announced he was done. We were told that the supply fitting was probably stripped, but he reconnected the valve anyway and "thinks" it might work. I asked if Mr. Rooter guaranteed their work, and was told that they do not. That's the whole reason we had Mr. Rooter do the work, and then to find out they won't stand by their work if a problem arises ? Worse yet, our toilet tank was found to have an additional leak between the tank and the bowl. It's not a major repair, but Instead of offering to fix that problem with parts that normally cost under $10 at most plumbing supply stores, Mr. Rooter prepared and sent two additional service estimates between $500 if we bought a new toilet they would install, or $1200 if they bought and installed a new toilet. We really didn't need a new toilet. Mr. Rooter was here about 20 minutes and we still had a leaky toilet when they left. I spent the rest of the day fixing what didn't get done right the first time. Feeling ripped off and will avoid using Mr. Rooter for any future work. read more

Our faucet in the kitchen has been spewing water for way too long!! Jeremy from Mr. Rooter came out on time and knew exactly what was needed- he was very professional and kind - I would definitely call Mr Rooter and have them come out again!! We had been paying 300 to 400 dollars to the water company when it's normally $80 dollars!! Thank you Jeremy and Trina!!. read more

Nothing like raw sewage and water coming up through your basement floor drain... Called Mr. Rooter and they had someone out here within 45 minutes on a holiday to check it out. Found a ton of roots in my main line to the street, helped get them cleared out to reopen the line and provided excellent advise on how to proceed with the issue moving forward. Excellent service and diagnosis and for the situation the work provided was well worth the cost. Thank you Rico!!! read more

I use Mr. rooter plumber again today at my personal home. I was lucky enough to get Mr. Joe Pierzynski. He was amazing , able to diagnose my problem in a manner of minutes. He did a thorough and neat job of fixing. The problem did a nice job of cleaning up. He's a true advocate for your profession and for your customers. Thanks again, Mr. rooter.! read more

Extremely happy with our experience! I discovered that our laundry room (located in the lower level of our split-level home) was flooding yesterday evening. At first I blamed the washing machine but after a few hours of clean up, we realized it was actually the main drain for the house that was over-flowing every time we ran any water in the house. I contacted Mr. Rooter at 10:30pm on a Friday night and was connected to a plumber within 15 minutes. He offered to come out right away, but I told him the water issue appeared stable at the moment so the morning would be fine. Caleb came out just after 8am on Saturday morning, went over the issues, reviewed all of our options plus pricing, and got to work! It was all finished within an hour and a half. I am beyond grateful! Caleb was super knowledgeable and professional and put my mind at ease. I would recommend Mr. Rooter to anyone having plumbing issues, especially emergency ones! We will definitely contact them again in the future. read more

Thank you thank you thank you!! 2 days before Christmas and the day an ice storm is about to hit the area our water heater goes out. They were so nice and so helpful and came out so quickly. Fixed within an hour and hooray we have hot water again. Kind of expensive but no time to shop around. The plumber was very nice and so helpful, he did a great job. Thank you again read more

Kate was awesome! Roto Rooter called me To update me along with scheduled but was able to come out faster to help us with my washer issue!! I'm super happy they called to tell me they could come sooner and gave me updates as they knew, water disaster averted!!! read more

Had a broken toilet handle and a pipe leaking under the kitchen sink. Cameron Mower from Mr Rooter came out and was quick, professional and even answered a few questions I had about the water heater. Very helpful and very pleasant! Highly recommend these folks. read more

Again I needed the services from Mr. Rooter. This time it was to replace my water heater. I called this morning and they arrived within the hour. Justin was very professional and friendly. He explained the problem and I felt confident that he knew how to solve the problem. His helper, George was also professional and friendly and the completed the replacement within a couple hours. I highly recommend this company and so happy again that I had purchased the advantage plan. I would highly recommend Mr. Rooter. Thank you again for the excellent service. read more

Mr Rooter is the most price gouging company on the planet $700 instead of toilet which takes 1 hour that's a customer toilet

We live in a very old but beautiful house that unfortunatly has sewer issues. Mr. Scotty comes out and completely jets it for us and fixes it for up to a year. He is great help and fast and thoural! He explains the issues and the problem and what is only best to do. He offers what coupons he has avaliable as well. He is nice and polite and very easy to talk to as well. I would have never gone with anyone else. read more

They came out the same day and fixed the difficult clog. Alex was very through, quick and very courteous.

These guys came within hours of my call and did an amazing job! I had some very clogged pipes and garbage disposal waste that was backing up in the utility sink in my basement! After it was cleared, we also discovered I had a leak. In just a couple of hours they were able to completely clean out my kitchen and basement pipes, replace a portion of pipe and helped clean up the water that leaked on my basement floor. I was terrified as to what this would cost me, but it was all VERY reasonable. They also gave me a big bottle of eco friendly pipe cleaner to help keep my pipes clean moving forward! Everywhere else I called would have me waiting for DAYS before service and had expensive fees just for coming out to inspect the situation. Not only was their inspection free (whether I used them or not), but these guys were very honest and explained everything along the way, and at no point made me feel pressured to purchase any services I was not ready for. While I hope I will NOT need to hire a plumber again, I would absolutely use Mr. Rooter again in the future, and highly recommend them to anyone! read more

Mr. Rooter Plumbing - Plumbing Near Me - Gladstone, Oregon

I'm a general contractor and we had an issue with a toilet flange on a remodel project. James was great, and made sure the job was finished the same day he did the inspection. I will be using them again. read more