Battery replacement. 0 degrees F. Ahead of schedule. Fast, friendly , knew what he was doing all…read moreright.

My son on Feb. 6th 2026 at about 4:30am needed a tow as he ended up on the side of an on ramp (I do…read morenot say a ditch because it was not one). But he was about 10-15 feet from the side of the road. Called AAA and was set up with a tow truck company coming to his rescue (or so I thought). FLT took the response and well from there it was awful. First, took over an hour to get to him. Then once the driver got there he saw my sons ford fiesta (not much bigger than a matchbox car) and told him that he needed to use a "special equipment?" to get him out and that he needed to pay $642.01 before he could assist. I immediately called AAA and had someone on the phone along with my son and AAA received the update directly from my son. They advised at that time they couldn't do anything but that he could submit the bill back to AAA and they would "consider" if they would reimburse him. I needed my son out and safe, so I told him to pay it because we didn't know any better. My son took pictures of where he was and how the driver did not need to do anything special. FLT took advantage of my son and his need for assistance. And had I known better, I would have told him to tell the driver "no thank you" and just called another company to assist. But since we belong to AAA I figured we needed to do what was being instructed. Thank god AAA was on the phone when all this was happening. My son sent all the documentation to them and they refunded him fully! We have learned a big lesson!! I hope to never need this tow company again. Beware, they like to overcharge (probably because they saw a young kid and figured they could get away with it). So happy that AAA agreed!!

We called Tug Away for a tow/repair to a tire. The tow truck arrived on time. The driver was…read morefriendly and efficient. The next day, Adrian called and was thorough with explaining what was needed to be fixed and why. The car was repaired at a timely manner. Paying/Pick up was a breeze. Latrina is very friendly, helpful and has a smile that will brighten up your day. The staff at this company took care of our automotive needs and we are very appreciative for the service that was performed. Will definitely call again if the need arises. Thank you, Latrina, Adrian & Driver for a positive experience.

Absolutely horrible company. Charged me prior to performing the service, waited in my car in the…read moresnow for 3 hours and a driver never even showed up. When i called and asked where the driver was the dispatcher said he would call him and call me right back, i waited a half an hour and no call back. I called 5 times and they let it ring all the way through every time, while they still had already charged me for the service. Luckily a state trooper showed up and let me sit in his car and got me a tow company to show up in 15 MINUTES. This place is a scam and will screw you over, DO NOT DO BUSINESS WITH THEM. I WILL BE ISSUING A REFUND.

Prompt, polite, provided updates. This tow was for a collector car, and they treated it very…read morecarefully

From the owner: Silver Lake Towing & Recovery is your choice for prompt, professional, and reliable towing and…read moreroadside assistance. We serve along the major interstates (I-94, I-41/45, I-43S, and Hwy 16) and greater Southeastern WI (Waukesha, Jefferson, and Dodge counties). Family-owned and operated since 1973 with an A+ BBB rating, you can depend on us for great service! For impound lot information and vehicle release hours, please visit 'Towing & Roadside' on our website.

I will never go back to this place for any type of service. They replaced a part that didn't need…read moreto be replaced and left me with the same problem, took my car back for them to tell me the correct needed repair...$1,150.00 total for a $600.00 job. Zero professionalism, what you call him out.

We had our trailer blow out on the highway while traveling, and this establishment let us park our…read moretrailer in their lot until it was fixed. We are grateful. Very thankful for honest people who helped out of towners & pointed us in the right direction.

Family oriented, will sit down help you understand what's wrong. Also help u see what needs to be…read morehandled. They are their to help not make a paycheck. Truly an amazing shop.

From the owner: Service All Makes and Models…read more Services: Auto Repair, Brake Repair, Electrical Diagnostics, Engine Swaps, Family and Pet Friendly, Mufflers, Oil Changes, Performance Build, Suspension Repair, Tires, Towing, Transmission Repair. Locations Facts: 30 Mile Radius

We contacted them to jump my mothers car which they did. They charged us $185 and now refuse to…read moreprovide a receipt for the transaction for insurance purposes. Maurice is extremely unprofessional and was literally yelling at me in the phone, telling me we didn't pay him even though we paid him by card in our driveway.

Maurice and Sons towed my daughter's car on January 18th of this year. They told us it was her…read morebattery and alternator. It took them 10 days to complete this job. We were told the car was ready. We drove 2 hours to get the car to wait 8 hours for us to tell them something else was wrong. They did not test drive the car after the initial repair so was not aware that the turbo was not working. We waited another 2 weeks or so for them to fix this problem. As we were driving home the same issue was happening to the car. We were told to drive it home and it would work itself out. A week later we brought the car to the dealer for $180 for them to tell us it was the turbo. We drove the car back up to Maurice & sons to get a replacement. 5 WEEKS LATER and many text messages back and forth the car is done. We get it home and they damaged the front hood! This has been the worst experience in communication and overall satisfaction. I can't believe this. Don't try calling with complaints because they hang up on you. You must go in-person to get anything done.

Schmidt's Auto Towing gave me excellent service. I accidentally backed my car onto a decorative…read moreisland in a parking lot and got hung up on a large rock, leaving my tires spinning off the ground. A tow truck arrived within 15 minutes. The driver quickly realized a specialized truck was needed, and another one arrived about 15 minutes later with a flatbed. The two drivers worked together with great communication to carefully lift my car off the rock without causing any damage. One driver even lay on the ground to check the underside of my car to make sure it was safe to drive. In the end, my car was fine, and the whole job cost only $163. I was very impressed with their quick response, professionalism, and care.

Schmidt's towed my step-dad's car 4 miles. They charged him $985.00!!! That's almost $250 per…read moremile! Be warned!!!

Kevin is always helpful and thorough. My wife has been treated well and not talked down to when she…read moretalks with the business. Their prices are also very reasonable. It is great to have someone local you can trust. I agree with Richie R. that Jessica H. just needed to take a little initiative to let them know she was there. Then, they would have gladly and promptly assisted her.

I take all our vehicle to K&B. I'm female and sometimes feel like dealerships tend to oversell and…read moreI'm wary. I actually had a salesperson at a dealership tell me that my local mechanic wouldn't know my vehicle like a dealership tech. Laughable. Kevin and his crew have always serviced our vehicles with honesty and integrity, and I can usually get an appointment within 1-2 days. I saw someone else post that they had to wait 20 minutes for someone to help them. Yes, it's loud, they're busy, and sometimes you just have to walk in and say "hello, I'm here to get my car." They'll come right out, I assure you. The location is key for me as it's only about a 20 minute walk to my home so I can drop it off and walk.