My day began (Wednesday 2/22/23) with my yard man ringing my doorbell, which was quite unusual, because I had already unlocked my back fence gate for him to gain access into my back yard, and had left his check clipped to the inside of my mailbox as I usually do, so I was at a loss as to what he was wanting or needing. It didn't take long for him to tell me I had a major water leak at my meter. I immediately called my community's Water Dept. and was told that they were estimating a 400 gallon per hour leak and they sent a service technician to shut my water off at the meter. I promptly called Mr. Plumber (owned by Mr. Rick Strickland) and spoke with Miss Lori, whom I have had the distinct pleasure of dealing with in the past, and she informed me that she wouldn't be able to get a crew out to me until the next day. I pleaded with her to ask her boss, Rick Strickland, if there was any possible way for them to get someone out to me today, and after placing me on a brief hold, came back on the phone with the good news that they would be able to get a crew out to me today! I soon received a call back from Lori advising me that a crew was on their way and would be here in approximately 20 minutes, which they were! They began digging up around the meter and found a cracked 90° PVC fitting and soon had it repaired and while waiting for the PVC glue to dry/set up, they began to address another issue in my back yard and soon had that issue identified and repaired, as well. I couldn't have asked for a better rapid response and repair than what I received from these professional young men!
Kudos to you, Mr. Rick Strickland and your crackerjack team of consummate professionals! I felt that the price for all repairs was very fair and they gave me a "Senior's Discount", as well, which I greatly appreciated! Miss Cynthia was very kind and courteous whenever I called back in to pay my bill for their services. I highly recommend this plumbing service as they put their customers "first"!!! Keep Up The Good Work, Y'all ~ read more
