I'm afraid I had the worst experience today. I Went for a single mattress which I had bought from them before for a bunk bed.
I knew which one I wanted which was 69.99. The woman who served me tried to convince me to look at the more expensive mattresses. I explained that it was for a spare bunk bed so not in use all the time so I did not need the expensive one.
My mum was even amazed that this woman turned almost nasty and stated that she could only provide the mattress which was 139.99! Practically telling me she wouldn't sell the cheaper one. It was blatently a sales technique she was trying but her manner was rude and condescending.
Needless to say I said I would leave it and she didn't try to stop me. Who ever she was did not speak to me very nice. I was not rude to her and my poor mum was go smacked and actually said to the lady that I just wanted that mattress.
Such a shame but will be buying somewhere else from now on.
I have never posted a negative review before but I felt I had to this time! read more