Upon arrival, one might become somewhat worried about the size of the line (if you go on a busy day) but after waiting only one to two minutes, I was placing my order. The lady who asked for my name not only wrote it on the cup, but also used it in polite banter. So the staff was very friendly. And they all used my name. After I ordered, I waited another two minutes for my coffee to arrive. It was very good. Some of the best I've had in the area. Despite the crowd, the staff was prompt, and very friendly. I will definitely be returning, and hopefully I will have time to spend in their secluded outdoor area in the back. read more