I went here for a pre-purchase inspection on a car I was considering. (Consumer Reports recommends…read moregetting any used car inspected before buying). I was at a dealership in Southfield and when I called Gary's and asked if they could do the inspection in the next 5-10 minutes, they happily obliged. I am SO glad I found this place. From my initial call to the end of the inspection, Gary and Troy were friendly, thorough, honest and knowledgeable. They asked how the car felt when I drove it to their shop, then Troy walked around the car with me, explaining any dings/scratches and which ones I should be concerned about. He also walked me under the car while it was hoisted to show the rust damage that ultimately helped me decide to pass on the car. At the end of the inspection while I was paying (it was about $80), Gary even gave me negotiating tips for when I went back to the dealership. I would HIGHLY recommend this place!

Helped me with a weld job, refused to charge me. I will be bringing my cars up here from now on. I…read morereally appreciate these guys willingness to help quickly! Highly recommend!

Wil was a professional and got my car running fine after my battery and alternator went bad. The…read morequality of his work was exceptional and outstanding. I will definitely recommend him over and over again. He is an honest mechanic and didn't try to overcharge me because you know how it is for some of us girls so i definitely recommend him a 100x. 10000/5 stars for me.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

Always great and prompt service. Great environment if you need to wait . Staff id extremely…read morefriendly and the service staff is very knowledgeable. Jerry Weinfuss

This garage is the BEST! The people are ALWAYS courteous and helpful. The atmosphere if you have to…read morewait is inviting and comfortable. I wouldn't go ANYWHERE else to have my car serviced!!

The team at Redford Auto Repair and Collision is amazing. I recently needed extensive work done on…read moremy vehicle and I needed it done quickly. I travel for work and it's important that I have reliable transportation. They were able to pick up my car promptly with their own towing service, assess the issue and give me a fair estimate, and perform the work all before the end of the day. I cannot recommend Redford Auto Repair enough. They are prompt, professional, and their service is top tier. This was the third or fourth time I've sent my car to one of their shops and the work and service is always great and consistent. Their financing options also made this process easier. I truly feel like they care about their customers and that's why I will continue to trust them with my vehicle repairs. Do not hesitate to give them a call, they're really the best shop around. I've been to other repair shops and nobody compares.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

We were from out of town, my husband notice a leak. The owner put the truck up on the rack,…read morethoroughly checked out underneath. He didn't find anything wrong. He assured that it was just condensation because it was so hot. (Last year we had put $5K into this truck engine) He didn't charge us, but my husband flipped him a hundred for his time. Super nice guy.

Great mechanic! Honest and helpful. Went in for a brake job and he helped me out with what I needed…read moreto get me back on the road again. Quality work, highly recommended!

Trustworthy, fast and reliable service. Repairs to AC, replaced brakes on my SUV and car. Price was…read morelower than expected, and repairs done in a very reasonable time.

A little bummed to leave this review. We have had our vehicles worked on here for a few years now…read more The same day service has been great - you just have to get there early as they can get backed up. My reason for the 2 star review is due to an AC issue with my vehicle. I brought it in at the end of June because there was no AC - it was leaking somewhere. I let them know when I recharge it myself it will last for 2 to 3 weeks, then it blows warm air again. They inform me the wrong Freon was put in the system (I put the correct one in, but I am guessing the person before us did not as it was purchased in January of this year). I go ahead and pay the $500 to have it drained, recharged and pressure tested - no leaks or issues found - good to go. Until this past weekend. The AC went out again (less than 3 weeks after it was filled). I take it back in and let them know it's blowing warm air again. They take a look at it and they say it's low on Freon and it would be another $480 to refill it for them to pressure test it and find the issue -- even though we just did that at the end of June. No thanks.

I'm picky about mechanic shops. I'm a car guy and I repair things that are still possible in a home…read moregarage. I replaced an outer tie rod and took it to Dan & Chuck's for the necessary alignment. They took great care of me. I needed to have the new tie rod greased (I don't have a grease gun). These guys could have charged me to do that... aside from buying a grease gun and the grease and then jacking it up again, I was kind of at their mercy. No charge. While I'm very much an on-time person, I found myself unable to make it until a half hour after my appointment time. They totally got me in and taken care of. Listening to them deal with their other customers... I always pay attention to how people treat people and they obviously care about all their customers. While I only had an alignment so I can't judge on their skills more than that... they did a great job and they seemed knowledgeable enough to handle any automotive repair. Give these guys a chance. There are too few good shops around and it's great to support those shops are. Thanks guys.

Went to get my exhaust fixed At Dan's Chuck's Kar Kare. As soon as I drove out the lot, I heard a…read moreweird noise coming from underneath my car. Took my car back up there to find out my front engine and transmission mounts needed to be replaced. There wasn't nothing wrong with my mounts and all of a sudden, I need this fixed. NEVER AGAIN! I paid $525 for an exhaust pipe, and got half of the pipe put on. And still need a windpipe! What a rip off!! Bad Mechanics and not trustworth. I would have gave them 0 stars, if they were available. Ladies, always take man with you when dealing with these types of YAHOOS!

They call him honest Ed (The Owner) for a reason. His son Moe is a chip off the old block. Has…read moreexcellent techs. Quality work, fair prices. Napa Tony

The bottom line, if you value true excellence and professionalism, seek out an ASE-certified…read moremechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering way below substandard service. I was so surprised by the fraudulent behavior of the over the counter staff, specifically the old man and his son Mohammad, engaged in what I consider to be deceitful behavior and their business practices are steeped in lies and dishonesty at this so-called Tel Ford Service mechanic shop. I initially visited their shop for a simple fuel pump replacement, a task that should have been straightforward. However, they deliberately sabotaged the brand-new part I had personally purchased, forcing me to buy an identical one from them at an exorbitant $567 markup. To add insult to injury, they charged me an additional $300 in labor fees. The old man initially promised to source a superior pump directly from the manufacturer, with the expectation of improved quality justifying the higher price. However, it became clear that he had simply ordered the same Napa Auto Parts pump that I had originally provided (the one he had vandalized). When confronted, he refused to speak with me directly, instead sending his son as an intermediary to feign ignorance. In the end, I was swindled out of over $860 beyond the original estimate. I think this mechanic shop is a den of thieves, and I urge others to avoid them at all costs. Few days later, I had to revisit them for a rattling sound came from the area supposedly repaired part, well within their work warranty. His son then had the audacity to suggest a $75 diagnosis fee, with no acknowledgment of their own error. The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering below substandard service.