Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

Extremely disappointed with my experience at this shop. I brought my vehicle in because of a…read morespecific noise/repair concern. After their diagnosis, I was told the right control arm and struts needed to be replaced, and I was quoted around $900. Not only was the original issue still present when I drove away, but the experience got worse from there. I was told my struts would be replaced, but I was later informed shocks were done instead. I was also told the right control arm needed repair, but work was done on the left side instead. On top of that, my car key was damaged while in their possession. I was given conflicting explanations first that the key was already wobbly, then that it had to be taken apart because the battery was dead. Regardless, I ended up paying to replace my own key. When I immediately told Mike (the owner) that the original noise was still there, he asked me to bring the car back the next day. After looking underneath the vehicle again, I was suddenly told there were multiple additional problems that somehow weren't identified in the original diagnosis--and I was quoted another $1,100. At that point, I lost confidence and took my vehicle to the dealership for evaluation. I provided them with the paperwork from this shop, and based on what I was told there, the repairs I believed had been completed were not consistent with what I was charged/told had been done. I am now having the dealership properly repair my vehicle. This was an expensive, stressful, and frustrating experience involving poor communication, conflicting information, unresolved issues, and damage to my property. I would strongly encourage anyone using this shop to get everything documented clearly and verified.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

they weren't very responsive when i reached it to them. i got one reply and never heard from them…read moreagain.

It's our go to place for mechanic work. Tires, batteries etc. My husband Larry and I get…read moremagnificent customer service. The owner is always professional and courteous. I was apprehensive at first because we own Kia's. This place put our fears to rest. You're in and out in less than 2 hours. WE LOVE THIS PLACE!

First of all the receptionist Lea was very welcoming and inviting soon as you walked through the…read moredoor. She introduced me to the owner and head mechanic who was very professional. I bought my vehicle in on a Monday. They ordered the parts I needed and my car was ready on Wednesday. It was an absolute pleasure getting my car serviced there. I would highly recommend anyone to take their vehicle there.

Leah was SO helpful, gave me a lot of good tips and went out of her way to make sure my car was…read moretaken care of! The rest of the team worked really fast and got my car done within 24 hours each time I've been there (3x). I love this shop, your money will be well spent here- they really do care.

Did a very good job.Worked very hard. I would recommend him very highly. Was here on time.read more

Very professional God-fearing with reasonable affordable prices I do recommend them for everyday…read morehard working folks out there

Sam was able to front repair breaks last then a hour for a reasonable price and I had a great…read moreencounter at the shop today looking forward to another repair on my back brakes

Horrible services I wouldn't recommend to nobody gave me a run around just to try to charge an…read moreextra for towing up front after saying it was free with service. We talked about how much work I needed to be done and that the tow would be free just to turn around and try to charge for tow up front smh Al is unprofessional. He lost out on over a thousand In profit just for being greedy fora $75 tow fee smh freaking joke !

jim the owner tried to rip me off ,after he did a brake line repair my fuel gage stopped…read moreworking.Took to another shop to get it fixed and they found a broken wire where jims shop worked on my brake.I am filling with the state and taking him to court. He was loud and rude ,stay away

This is the origin Redford Auto. Jimmy, the owner is a great guy. Their 24 month warranty is big…read morefor me.

They are the best as a single woman they make me feel real secure and they have fixed my Cadillac…read moreup to superb quality customer service and everything is superb thank you.

I Love Love Love this place ! I can't express enough how much they really value their customer care…read moreand services. Each car I bring here leaves better than ever , always reasonable and they're only going to give you the best each time. My car turned off, they were able to fix everything wrong with my car.

sold me item that was junk and then assured me that if I ordered another I would be reimbursed for…read morethe second one and then sent me another junk one and screwed me on both of them over $3000 this guy is a dirtball and should not be trusted. will be persuing in court indefinitely

Purchased a transmission for a 2015 Dodge Grand Caravan, Trans showed up with a dented output shaft…read moreseal, after install, trans learn and 3k miles the pump bushing exploded taking the pump and torque converter with it, Seller on ebay said they would send a new pump and I have heard absolutely nothing back from them since they claimed that, Never buy from this company.