I was asking around for a trusted mechanic, to do an alignment and an oil change on my Flex. (After having bad experiences, elsewhere)
Cowell came highly recommended from a friend, and I'm sure glad I went.
Not only did they get me in quickly, they were very professional in attitude and service..Their pricing is on par, if not better than, most mechanic shops.
But the best part....They didn't try to tell me I needed unnecessary work, or sell me unnecessary services. Sorry, there's 2 best parts...lol
I was offered a ride home instead of waiting, but I kindly declined because it was a beautiful morning... and I didn't think it would take long to walk home.
I do have some health issues, and what should have been a 20 minute walk at best, was just over an hour. Needless to say, I was exhausted.
When it was time to pick up, I explained that I could kindly use that ride back to the shop.
But the owner (I believe?) Ritchie, offered to do even better....his employees drove my car home to me.
From now on, Cowell will always have my business, and my referrals.
Thanks so much Ritchie, for providing such great services.
You and your team, definitely go above and beyond.
Regards, Brenda read more