Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

We hired Smart Moves to pack up most of the rooms in our home for a large remodeling project. While…read morewe are not moving, they carefully packed the boxes and furniture into a pod we are keeping in our yard. Smart Moves thought of EVERYTHING. We like that they reuse their cardboard boxes and packing paper when they can which is important to us and our environment. We've also heard their advertisements on Milwaukee NPR (89.7 WUWM-Public Radio) and appreciate their support of public radio. Randy and I sincerely appreciate their expertise, energy and efficiency and look forward to having them back to unpack us when the project is complete.

I have moved a lot in the past 15 years (five long-distance moves and three local moves). I've had…read morea lot of moving experiences that were terrible and a handful that were positive. My experience with Smart Moves was exceptional. This company is particularly focused on providing moving services for seniors. In my cases, we needed to deal with the passing of my father. After removing the things we wished to keep from his home, we arranged with Smart Moves to donate or dispose of the rest. The crew showed up with packers to box up items and movers to take everything away. Everything went smoothly and as promised. I was pleased with the services offered and the way it was executed. In a difficult period following the loss of a loved one, Smart Moves made things easy. I'd absolutely use this moving service again.

HORRIBLE!! HORRIBLE!! HORRIBLE!! I would never recommend or use them ever again! They moved me a…read moreyear ago and it took them 8 hours because they wanted to take a break and go smoke weed! If I would have known it was them that I booked through U-Haul I would have cancelled it! Then they text me an hour before schedule and ask for the address to cancel on me 10 minutes before they were supposed to be here! My electricity was off and the keys were due today so I had to search for new movers on short notice! So unprofessional! And all he kept saying is sorry..Sorry is not good enough when you put someone in a terrible situation! No wonder they are the lowest priced! My advice, pay the extra money and get movers that will do the job and cancel at a reasonable time!

I was nervous about moving across states, but JL moving made sure everything went smoothly. They…read morepacked and moved my things for me and took a lot of stress off my plate. Their services were definitely well worth the price and I will be using them again in the future! I had a lovely experience and i'm glad I decided to use this company. They have a very friendly and helpful team! :))

I have family that needed help moving to California, and was looking around for a good moving…read morecompany. I came across this location and decided to use them due to their reviews and found out they had a good quote. I was really impressed bc their guys we're quite responsive, and very professional. My uncle and his family had to move not only their stuff but their vehicles too which this place offers! They even had special bins that helped keep our stuff organized! After using their service ..I can say that everything was intact! And mainly..everything was so easy! I recommend these guys, and I would definitely use them again. Two thumbs up!

I picked this company from Yelp. I was desperate. I needed to move two cars from Milwaukee to…read morePortland, OR. There were two constraints 1. I was staying in an hotel with a 2-day reservation. So, the mover has only those 2/day window. Most movers I contacted needed 5 day/window. Cross Country said they could and was going to work with me,. 2. The vehicles had to be dropped in Portland within a week. . Because my parties are flying in from Europe and needed to pick up the vehicles the day they touch down in Portland. Again, Cross Country Movers said, matter/of- factly that they would make it. They did!. Picked up the vehicles and dropped them off two days earlier than they promised. You may not understand, but no company was willing to commit to my deadline. James Mahar, the driver went beyond the call of duty in picking up and dropping off the vehicles. Nick, and the schedulers were in contact with me by phone and text messages. They were all so awesome. I recommend these guys for your next car shipping .

The good: friendly workers…read more The bad: greedy, arrogant owner. Horrible packing. Inaccurate estimate. Bad storage facility. Believe the other bad reviews. I wish I had read them before I used this company.

From start to finish I had a great experience. The office was really helpful and when I needed to…read morereschedule they were terrific. The crew was incredible = worked hard, efficiently, and were so friendly and protective of my things and my house. I couldn't say enough about them.

Movers showed up on tune, loaded efficiently and delivered my things safely. That was commendable…read more Professional. Pleasant. I wish I had tried them first. A different company provided miserable service and damage to my most valuable property, a 3 piece dresser set, and 3 other items. The rest I have not opened yet. T

Had Two Men and a Truck handle the heavy furniture and bulk property items during our move to our…read morenew home. They arrived on time. There was clearly a big disparity in ability, motivation, and competence between the two. I was present for both the pack out and delivery, which was completed in one full day. They had to disassemble a treadmill, furniture, and two beds in the packout, and they hadn't a clue regarding the treadmill, which they ultimately damaged getting it out of the house. A new leather sofa was also damaged when they failed to cover it adequately and were unable to position it properly while going through the front entry. A wooden coat rack was torn off the wall during the couch dilemma. The helper, who appeared to be a recent or day of hire also dropped a tabletop on his foot, and it appeared that he would not be able to continue. After a 15-minute min. pause, however, he was back to work and never mentioned his injured foot again. The single bright spot in the experience was the insurance for the damage caused. A supervisor followed up, and after providing him with photos of the damage, a monetary settlement/allowance was agreed to and satisfactory. Would not be a repeat customer.