I was there with a large group of people, who have been to this establishment several times on Wing…read moreWednesdays in the past. The past experiences have all been fantastic and with a standard wait time for a large group. This evening was a completely different story. I am not sure the young woman's name, but I was with the group at the back of the restaurant. I got my ice tea with no ice in a timely manner; however another customer had to ask twice for his root beer, which in the end after an hour, I went up to the Bar and grabbed. As well, another customer had to ask twice for his beer that he ordered and when it didn't come out, he too had to go up to the bar to receive his beer. During this time, several other customers have arrived and been helped with drink orders and food orders being taken. My food order was taken shortly after 6pm, and at 720pm the waitress was told to come deal with our table as we were still waiting...... that was when we were informed, she hadn't put our orders in as the "page" was missed. I told her to cancel my order and that I wasn't paying for my drink at this point, and to bring the manager over. The manager was highly unprofessional and arrogant. I was pointing out that we had people order drinks twice and still not received them until we went up ourselves to get them. That is when the manager came back and said it's due to the fact that the large group was allowed here tonight, as the policy is to not allow large groups on Wing night. Which I find funny as I have been to three other event nights with this group on wing nights, one earlier this year. He then proceeded to laugh at myself when I said I was a server and was informed by him that he feels sorry for anyone who deals with my energy in person. Your server never once came to check on my table, we had to grab her each time. She was more focused on the larger tables around us, as they all were getting refills of their drinks, their food in a timely manner and their bills. I can understand large groups are harder on the staff, but when people who came in after yourself are getting drinks, and food..... when you ordered before them, and then you have to have someone else not from your table ask the waitress to do her job and take care of our table as others are noticing we are all just sitting there. That is horrible service and not only will I be sending this email, but I will be copying it and posting it on google and yelp, as well as Facebook. Not sure what happened, as like I stated before, the past times I have been there with this large group, everyone has been handled in a timely manner, but to have a full table forgotten and then the waitress to say she forgot to put the food orders in, as she "missed" the page but it took over an hour for her to even stop at the table plus she had to be asked to check on us by other customers, that's not right.

Ate there recently recently for the first time on October 2nd had been there a couple of times just…read morefor drinks before a movie food was good service was good will definitely go there again to eat

A bit too expensive for what you get. The steaks are ok but not exceptional. There were some very…read moreexpensive steak on the menu but we did not order those. The bbq vegs and spuds were tasty. It was not that busy but our waitress forgot a couple items we ordered. (wine , coffee) Overall the place is nice and cozy though a bit brighter lighting would be nice to read the menu.

I'm very disappointed in our experience here. We had a 5:00 PM reservation but weren't seated right…read moreaway due to a lineup, even though it was opening time. More importantly, my guest has severe food allergies and provided the server with a detailed "yes/no" allergy card for the kitchen. We were reassured her meal (a simple tenderloin and vegetables) would be prepared safely -- but it wasn't. She became very sick in the days after our visit due to an ingredient she should not have been given. For the price -- nearly double what we would pay elsewhere -- the lack of care and safety was unacceptable. We were also asked to pay our bill around 6:30 PM because they had another reservation for our table, even though we had only received our meals about 30 minutes earlier. I cannot recommend this restaurant for anyone with allergies or for guests who want to enjoy a relaxed dining experience. The customer service and attention to safety fell far below expectations.

Excellent food and service. Prices are not outrageously priced either which I truly appreciate. I…read morehad the Teriyaki rice bowl and ate every mouthful.

Fish & Chips today. DO NOT PUT 2" of batter on fish. It…read moreWas like trying to eat an oily chunk of batter with the fish hidden underneath. Maybe just an off day but likely won't be back.

Been coming here since I was a kid. I love it every single time. So comforting, food is always…read moredelicious. The service is great, the staff are super sweet and accommodating. It just has a cozy feel to it, I love how it's never changed. I love the chicken caesar salad, the ribs, the french onion soup, the spicy potato wedges, mozzarella sticks, I can go on and on! One of my favourite places.

I love this restaurant;it always has been my favourite since we came to to Drayton Valley 38 years…read moreago. Tony, Donna,their other sister own the restaurant--they are excellent hostesses along with with their lovely very efficient waitresses.THE FOOD IS THE VERY BEST YOU WILL GET IN DRAYTON VALLEY!seriously I love all the food on their menu; I would love to eat there every day both for lunch and supper ThY also have awesome desserts. The VERY BEST STEAKS outside of Edmonton.You pay for excellence and that's what you get here! The atmosphere is awesome; it is quiet there and also you could go out on a date there

I visited Mitch's for breakfast during a recent road trip to Drayton Valley. I picked Mitch's…read morebecause of the variety of the menu, particularly breakfast choices. There is also a brunch buffet as I discovered, but I stuck with my original choice of corned beef hash. I asked to be seated on the patio, and my waitress was very attentive and made an extra effort to make sure my order was what I wanted in terms of how to do the eggs, and some other variables. The portion was good and it tasted great, and the prices are reasonable. My only complaint was that the coffee was awful. For a place with such a huge breakfast crowd, I would think the coffee would be better. However, if I am in DV again, I would certainly dine here again (and order something else to drink).

Ordered take out burger and fries. The quantity of fries was generous and the burger was a good…read moresized portion. As burgers go this was definitely above average. I prefer non chain restaurants and this is a good one.

I ordered the main Ravioli and expected it to be the size of a regular lasagna. When it came to my…read moretable it looked like a small appetizer. Would not order again because of the size. Overall, good customer service, nice atmosphere and decent food.

I stayed next door for a couple weeks at the hotel. I had takeout a couple times and it was…read morepassable. But I was very disappointed with the unenthusiastic service in the lounge. I'm pretty sure the staff could have cared less if they had patrons. Do yourself a favour and don't have high expectations if you decide to go in to eat. I ended up driving down the road to Mr Mikes more often than not. Friendly staff and better food by a long shot.

Great location my husband and I went for a drive and stopped here. Great service manager came to…read moremake sure everything tasted good. Calming music and nice and quiet. Food was great!

Came in with a friend for a light supper. We were seated in the middle of the restaurant at table…read more We both found the place a very dark setting. We were trying to read the menus provided but could not see the writing with using the flashlight off our cell phones! This is kind of ridiculous to have the lighting so low. We found the server slow in taking the order and not attentive at all for drinks. The place was not that busy. We only ordered sandwiches with fries but they were ok.

Went to Mr.Mike because Sawmill steak house closed early, ordered 2 New York steak set, kid's steak…read more& fries & bake Salmon. Quality for the food was great, on par and cooked as ordered. Server she was great, not many people for a Sunday evening, the lighting and set layout are all the same but felt more welcoming, not all Mr.Mike has that vibe.

The chicken strips are amazing! They serve really fast. The actual restaurant is really nice and…read morethe staff is super kind and friendly.