DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT A SEIZED ENGINE.
I went in to get an oil change on my 2010 Ford Focus on November 10th and shortly after the oil change I heard a loud noise under the hood of my car and the oil pressure light came on while I was driving. The next day I tried driving my car back to the same Mr. Lube and barely made it to the door when the car died. After waiting for an hour or two the workers found that the oil filter had fallen out of the car and was operating with no oil. I got my car towed to a mechanic where they found that the engine was completely seized up and my car was undriveable. It is worth noting my car had no prior issues to this oil change.
I contacted one of the owners, Jatinder Turna, who was completely unwilling to provide any help, compensation, or even take responsibility for the damage his establishment had done to my car. He even refused to meet with me to discuss the issue. I am now left without a car and wondering how does one fuck up an oil change this bad? read more