I inquired about the tire sale they had advertised outside their shop (photo available). I waited…read morefor a long time for my turn, so I had to miss my Friday congregational prayers, instead I prayed alone in the car, and I was interrupted repeatedly and my car door was opened without seeking permission multiple times during prayers. All the customer service representatives were quite rude with me. Finally someone who called himself "Jay", though briefly he called himself "Jaydico" (the spelling of which might not be accurate). When I asked him about the tire ad, brought his calculator and just punched in how much I would have to pay for a tire or a set of 4 tires, not decribing the brand, tyre time, etc. He simply refused to tell me about the "Tire Sale" which was advertised outside Lube City. I was patient with him and repeated kept asking me about the details of the sale. Rather he kept saying that I need to pay $700+ for tire changes, the details of which he did not describe, while not answering my question. He said the "Tire Sale" ad means that Lube City sells tires, nothing more. When I insisted, he asked me to come to the office to talk about it. I did not see this a reasonable, so I did not follow him. Finally, he askked me to talk to BDM Mr. Javid Hashimi. I asked Mr Hashmi about the ad, and said that they have some good deals at first, but then again started talking about what I would have to pay, rather than describing the advertised "Tire Sale". Then he asked me that give the phone to "Jay", and came back with the same script as "Jay". He started using foul abusive language and asked me to leave. I made notes about the incident and he came back to appease me, saying that he too is a Muslim, talking in a foreign langauge to break a deal. After leaveig, I took a photo of the ad. He quickly came to engage me, but I did not speak with him and left. I just want Lube City to improve customer service for their own good and do not wish any resolution.

GIVEN A CHOICE, I'D RATE A ZERO!! Harvest Hills outlet staff…read morewill lie to your face. I got verbal quotes before doing each item, totalling $100 before infamous environmental fees and tax. After the work was done I had to argue with them to honor their quotes, and they told me they never made the quotes and tried to charge me $217 before fees and taxes. They finally made it sound like they did me a favor and took it down to $175, STILL way more than quotes, but work was done and they had me. Who knew I'd need a written quote for a couple of air filter; (really, $70 for a $20 cabin filter?!?!). DONT GO HERE IF YOU'RE EXPECTONG HONESTY!!!

Racial discrimination is the service I received at Lube city harvest hills. The zero diversity team…read moresais a lot.... Having people bud in line in front of me(ratialy motivated), after waiting 45 minutes, was just too much. They literaly had to back cars in from the back door right in front of me. I was trapped at the front of the line and could not even drive out. I tried to make a complaint to cops about discrimination...... I am just way too white to get justice in Canada. These people give good imagrants the worst Image. Makes me sad, as my family Imigrated to Canada too. SHAME ON YOU LUBE CITY!!!

I was shown that 'my battery is almost dead', (on a fabricated diagram that looked somewhat legit)…read morewhich luckily I did not believe. I had it checked by a friend, surprise- Battery is FINE!! I do not trust them and they rip people off, DO NOT TRUST THEM! Go Elsewhere!!

Site says you open at 8. I arrived just before and you don't open until 9. Very disappointingread more

Shameless upselling. Tried to tell me I have an oil leak and need extra $$$ services. Spilled…read moreoil in several spots on engine when taking filter out. I had to clean these area later. It's like a snake oil booth at a carnival. There is no oil leak in the vehicle.

This guy I tell you best service ever I run a mobile business and this guy has met me on more than…read moreone occasion at different locations to do an oil change he did it right on site friendly service 1000% satisfied everytime no gimmicks stands behind his work love this service just absolutely love it.. I drive ALOT so his 25000km oil changes are worth every penny no complaints just praise 100% good job lube dude you rock buddy.. My go to oil change guy

From the owner: We preform once-a-year oil changes in shopping centre parking lots while you shopread more

Booked for my cousins wedding. Beautiful car and profession driver. Overall an amazing experience…read more Will definitely recommend to anyone looking for a wedding car

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Very good service loyal staff and willing to help with reasonable price. Thanks for quick service.read more

I've been coming here since 2019 and I must say everyone is amazing here. These guys are beyond…read morereasonable. And believe me I do my research for service and money both! Highly recommended for oil change. I will keep updating me review every time I visit these guys. Keep up guys!