By far the best Mr. Hero! Fast and customer service is top tier! They remember their customers, and I don't go all the time lol. It's alway clean and the food is great! read more

The best Mr Hero in greater Cleveland. Clean, fast and friendly. They always remember their customers and greet them with a smile and a thank you. read more

Ordered pickup. Covid precautions: area cleared, staff wearing masks and gloves, and curbside available. We ordered a butter cheesesteak and Romanburger. Pleased as both were better than we remembered. Staff assisting was pleasant and things swiftly proceeded. read more

Very Clean. Good staff. Fast service. Plenty of seats with a TV in the dining area. I recommend this establishment

This is one of the best Hero sandwich shops in the country! I believe it's a chain only in the Cleveland area! I blame this place for my weight! The Romanburger is an institution and the Hot Buttered Cheesesteak is heaven on a bun! We often have them make a deconstructed version that we can cook at home in Chicago or Atlanta! We have also spent many a night attempting to recreate these masterpieces at home! We've come close but never perfect! read more

So, I recently get an e-mail form Miranda at Yelp. She informs me that my recent review of this Mr. Hero restaurant had been "removed". The reason why? Their "Support Team" "determined" that my original review "lacks a substantive firsthand experience." My original review, censored, but unedited, read as follows: HIM: "You want some cheese sauce boss?" ME: "I don't need your f*****g sales pitch." HIM: "I'm just doing my job, boss." Clearly, Miranda from San Fransisco has never visited this particular Mr. Hero restaurant in beautiful Strongsville, Ohio. But, since I want to give Miranda as ultimate an experience as possible, allow me to reciprocate with an updated review that possesses a little more substantive firsthand experience. Nothing beats a Romanburger. Nothing. And, when I am back home I always need to get me a couple. So, I go to the Mr. Hero on Pearl Road. It was late. The maniac that appears to run the place is a rotund, foreign man. He is dark with even darker bags under dark eyes. All I wanted was the biggest Romanburger they offered. I made it as simple as possible for him, but he insisted on calling me "Boss". I hate that. His every move was aggressive, but I kind of understood it. He was, after all, about to serve me a 14 inch Romanburger sandwich. Sure, currency had been exchanged, but in the end, he was doing me the favor. But he keeps calling me "Boss." And then the bird gets burned. Hence, the original review. HIM: "You want some cheese sauce boss?" ME: "I don't need your f*****g sales pitch." HIM: "I'm just doing my job, boss." If you've ever eaten here, you understand. So, as far as "substantive firsthand experience" is concerned, I hope you love me now, Miranda. For those who have never visited the Greater Cleveland area, a (7 inch) Romanburger is this: "Two juicy grilled burgers topped with melted Swiss American cheese, grilled Genoa Salami and Italian Luncheon loaf served on a bed of shredded lettuce with tomatoes, onions, a sprinkle of Mr. Hero's original oil'n spice and topped with our own special recipe mayonnaise - served on a hearth baked Italian roll." The cheese sauce is actually a great dipping side for the Wafer Fries they offer. Firsthand. Substantive. Miranda. read more

I have always love Mr. Hero. I used to go to one in Cleveland (50 years ago). Always got the mini Itaians. Fantastic. Then over the years the Roman burger was my favorite. I moved to Strongsville and would go to the Pearl Rd store. It was always fresh and delicious. The owner was A1. Today was the first time in 2 or 3 years since I have been back. What a disappointment. I bought a small Roman, waffle fries and onion petals. There were plenty or fries and onion petals and they were tasty. My wonderful Roman burger was awful. The burger Patty was so small and thin I couldn't believe it. You get a bigger Patty with a Bob Evans sausage Patty. 1 circle of an onion. The sandwich just wasn't worth the money. Total cost of my order was $13.10. I will never go back there again! Check your sandwich before you leave. read more

Siggghhhhhhhhh............................................... Coming here makes me REALLY miss home. As I bite into my Super-Bad for Me Roman Burger, I sigh inside. I also truely miss the Hot Butter Cheesesteak with its melt in my mouth steak and cheese.... ahhhhhhhhhh..... I know that there are no Mr Hero's in California and Colorado.... and tonight I am visiting my parents in OHIO and we were trying to figure out what to do about dinner. They suggest subs, and then I remembered... it was like a light bulb going off in my head, and the music chimes in my head of a great idea! And this is where I go. Waffer Fries with cheese? O M G ... Why can't I make it this good at home? The food overshadows any wait time for it... and trust me, you can wait a bit if they are busy.... I have seen this guy for years here, before I even moved away. Always friendly and always busy... I REALLY REALLY wish they would open on around me in Denver.. talk about ULTIMATE comfort food. Ok, now to slip off into my food coma ZZZZZZZZZzzzzzzzzzzzzzzzz..... read more

Christ on crutch - I can't believe I'm only the second person to review Mr. Hero! Let's face it. Two phrases are owned by this franchise. 1) Romanburger 2) Hot Buttered Cheesesteak. I can't even get into the ridiculousness that his the Hot Buttered Cheesesteak. All you need to know is this...if you have heart conditions, avoid it. If you happen to be physically shaped like Drew Carey in anyway, avoid it. If not, proceed with caution, lest you wind up with heart conditions. I'm not even joking. On to the Romanburger. What can I say about this sandwich? Be still my beating heart. No. Seriously. Stop beating so fast. I...I think it's...it's going to...explode. That's pretty much an accurate representation of your condition after consumption. In all honesty, its delicious. In the magical land of Cleveland, if you place the following items on a sandwich, it becomes "Roman": - Lettuce - Tomato - Grilled Onions - Salami - Provolone Cheese As an American of Italian descent, my first reponse is "WTF?". I then coalesce to the aforementioned deliciousness. The sandwich is a hoagie bun topped with burgers (hence the romanBURGER, up to 4 I believe for the largest size) piled with LETTUCE, TOMATO, COOKED SALAMI, PROV and a bit of mayo. Did I mention that it's quite delicious? Once again, I can't even get into the rest of the menu as its more or less schitzo...filled with a variety of grilled subs, pastas, meatballs, and pre-packaged "big ag" potato products. But, if you're looking for something new and different, try the Romanburger...its Cleveland's answer to the Philly Cheesesteak...it's just got a shitty press rep. read more

I do LOVE a Romanburger. However, this place is getting dirty. The look and smell of this place turns me off. I will,not go back until it gets cleaned up as I don't trust the food anymore. read more

First of all my sandwich was excellent. The problem I'm having with this restaurant was while I waited for my sandwich I was disturbed to see a shelf with food right next to the slop sink where the dirty mops are kept. Another thing that was strange, there was a large lay down freezer right behind the register? I don't think I'll be going to this Mr Heros again. read more

Charged me for a pop refused to give it to me when I asked for a refund she started using foul language and yelling at me told me to get the **** out and don't come back. read more

BEST MR. HEROS!!! I had such an amazing experience. Not only was the food fresh but the customer service was excellent. Not to mention the new remodeling looks so clean and very appealing to the eye. I have been to many Mr. Heros but no matter how far I am I will drive to this location. Keep it up Strongsville!!!! read more

Zesty fries are prepared to order and piping hot from the fryer! Owner was friendly and service was efficient.