First the food is sub standard compared to the many other Mr. Hero's I have been. Got home and checked my wife's sandwich it was NOT what was ordered! When I called to let them know about this they told me I could come back in and they will make the right sandwich!!! I live 15 miles away from their store! By the time I go back get her sandwich turn around and go back my food is now colder than it was when I got home the first time!!!
The manager was of no help whatsoever!!! All i wanted was for them to take my information and make it right when I would return. Needless to say there WILL NOT be another time!!
They were also VERY RUDE! Not professional at all.I would suggest anyone wanting a Roman Burger Take the time to travel a little instead of trying this poorly managed excuse for a restaurant. Can you say HELP WANTED! They have a permanent sign in their window!
There I feel Better
James Woodring read more