The only storage facility that makes it difficult to split payments. As per the "Manager" They…read morewon't take a payment over the phone "for security reasons" (meanwhile my local pizzeria, and everyone else does) they also penalize you with less access hours for not setting up auto pay. Raised my rent a few months back. I thought Public Storage was bad, this Company is just bad in different ways. I can't wait to be able to get out of here.

From the owner: StorQuest's state-of-the-art facility in Ronkonkoma, New York, is fully equipped with premium…read morefeatures and timesaving services to help you make room for more awesome. Located on Lakewood Avenue near Lake Ronkonkoma and Long Island MacArthur Airport, StorQuest offers fast access to Veterans Memorial Highway. You can quickly swing by, pick up your gear from your ground-floor unit, and hit the road toward your next adventure. We also offer climate-controlled storage and business storage options. Questions? Our onsite manager is here to help. Explore more with StorQuest.

Excellent customer service on the phone from representative Deona! She laid everything out very…read morewell and very clearly. Great rates, units seem user-friendly, looking forward to moving everything in soon.

The items placed in storage were secure and the area was well taken care of, which is most…read moreimportant if you're storing items you need to keep. The manager was exceptionally helpful with any questions or changes I had to make. Very pleasant to deal with.

Excellent customer service. Prompt and courteous experience. The product was more than I was…read moreexcepting.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

Jodi, the customer service professional was just that a PROFESSIONAL!…read more My wife and myself would like to take the time out to thank her for all of the excellent and heartfelt assistance she provided us with today. Had it not been for her insightful suggestions and guidance we would have been in a very tight spot, but, because of her expertise, a disaster was averted. Thank you Jodi, from the bottom of our hearts Yours truly. A pair of loyal CubeSmart Customers

A near 20% rent increase - leveled on less than 30 days notice - on a customer who's been renting…read moreat this facility for almost 20 years! ... And whom they'll have to replace under a 'new customer' deal affording the first month FREE and a discounted monthly rate less than half what I've been paying. Folks - that's a moronic business model - financially and reputationally. Real geniuses.

Very well managed and clean facility. John is very knowledgeable and attentive to all of your needs…read moreand concerns. All good things and experiences here. Nothing bad to say. See John. You won't be disappointed.

From the owner: Store your belongings at Extra Space Storage on 1590 Lakeland Ave in Bohemia, NY today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Expensive and terrible customer service. I rented a unit here for several years, and faced huge…read moreprice hikes every chance they got. They had me over a barrel because I live out of town and could not easily switch to a more affordable location. I had a lock with 4 keys, and at one time they cut my lock to do maintenance and not only refused to replace the keys, but didn't even bother to call back after several messages were left with the desk staff. I was told a "district manager" could only make the decision of replacing my keys. The manager never called me back. I emptied my unit 5 days after they auto-billed me for a month. When I called, after several attempts to reach a live person, I was told they would not pro-rate a credit so I ended up being charged 3 weeks after moving out. They lost a $400/month customer over replacing $5 in keys for a lock they cut. They are shady. I recommend looking elsewhere. UPDATE: Manager, Aaron called me in response to my review. He seemed genuinely concerned that I was dissatisfied but offered no solution, as there are no partial month rentals- if you move out early in the month you're paying for the whole month. He apologized for them not calling me back about the keys. Updating to 3 stars for at least there was an attempt to reconcile, though no solution was offered.

This place is the worst. Terrible customer service, the unit flooded twice, the first time I was…read morenotified probably because the pipe that burst was in my unit but the second time I was never notified and had to find it out the hard way. My stuff was growing mold and was completely destroyed. Thank god I had my own renters insurance because theirs doesn't cover hardly anything. A big joke. There are bugs and a rat problems here. There is a homeless man living in the back in his camper even though I complained to the office they did nothing. I'm guessing they are getting some kind of rent from him because he is definitely not security. I always felt a little nervous going there myself and had the unit for a few years and he never left. I would recommend you go anywhere else but here. Don't let the low introductory price fool you. They have mandatory price increases every year and they are pretty steep. And when it snows you better bring your own snow shovel because as you can see they don't shovel. When I went to the office to ask if they could shovel they said they didn't have one. Real classy. This building is in bad shape and I'm guessing they never put any money back in for repairs. It was a horrible experience and I promise you anywhere else has to be better.

not only did my monthly charge go up 3 times while I was using my unit, it is extremely unsafe. My…read moremom was trapped in the elevator for over an hour with no way to contact any employees, then when she was saved by a firefighter they put up a sign that said any damage to the elevators will be charged to the tenant. Once while accessing my unit the thermostat over fell off and hit my husband. Unsafe, poor communication, would not recommend.

Absolutely Superb, Brand New Self Storage Facility. Next Door To Restaurant Depot, Bohemia, Just A…read moreMile Drive , Either From Sunrise HyWy ( NY27) Or Veterans Highway ( CR.454). I Already Got My Storage Over There, just To De-Clutter My Apartment. The Rates Are Very Reasonable, Friendly Staff, Probably, They Have Special Discounts Offers, For New Tenants.

I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

I had an incredible experience with Liberty Moving, all thanks to my salesman Matt Susmam. He went…read moreabove and beyond to make sure everything was handled professionally and made the entire process stress-free. If you want someone who is honest, responsive, and actually cares about your move use these guys. Unpacking was a breeze.

We used Liberty Moving and Storage as part of our move with United Van Lines from NJ to AR. The…read moreproblem began when we were given the arrival date for our belongings. We were told that not everything fit onto the truck and that the overflow would be delivered at a later date. We were not given the option to delay the arrival of the majority of our things until everything could fit on the truck. We also were not given an ETA for the remainder of our things (including clothing, furniture, children's toys, bikes, school supplies, etc). I tried calling Liberty Moving and Storage at least 3-4 times a week for about 3.5 weeks before anyone could give me any type of information about when our things would arrive. There was not one single instance that anyone called me back when they said that they would. Every communication was initiated by me. I was told that there was no obligation from the moving company to compensate or reimburse for overflow delays. This is not how the contract is written or reads, but again, no one will return my phone calls. When our overflow items finally did arrive, 26 days after our initial delivery, numerous things were broken. This wasn't just fragile items. The boxes were crushed and torn. A metal chair leg was bent in half and expensive carpentry tools were broken. These were not items that could have been broken easily, but rather things that were clearly dropped, shoved, and mistreated. This move was nearly $11,000, plus the added fees of needing to purchase items that were delayed in delivery, plus the hours of time that I spent trying to understand when my items would be delivered, plus the costs of replacing what they broke. AVOID!

I have been storing here for about 7 years. They are secure, protect tenant privacy rights, and…read morereasonably priced. Drive up units are easily accessible. You can finally pay online!

I was told I would receive a refund of half months rent. After waiting 2 months I called. I was…read moretold new management will not honor that. I had to shovel through 3 feet of snow to get to my unit.