awesome service by knowledgeable, experienced and friendly people. Jody was amazing- definitely…read morerecommend if you ever have to need for a towing company

Saved my ass with an excellent tow experience. AAA connected me to this shop when our car broke…read moredown during our trip to Florida. The owner of the shop's name is "Flow." He has a great way with people. You can tell customer service is important to him. He picked up my entire family, drove us to a hotel and had the car repaired by check-out time the next morning... Has a truck pick me up at the hotel to get my car as well. Talk about service. It doesn't get much better than that!

My 2019 Charger was taken into the shop after another vehicle merged into my driver side damaging…read moremy drivers side front and back door. The shop took about a week to fully repair the damage. The drivers side rear door was completely replaced. The drivers side front door was repaired. Along with this, some damage to the quarter panel was corrected. Super pleased with the work that was done and will recommend this shop to everyone that needs body damage repaired.

The work they did was good. I wish they were taking the COVID-19 pandemic as seriously as they say…read morethey are on the website. When I dropped off the car for repairs, the estimator was not wearing a mask that was on his desk. He gave an excuse "oh, I forget to wear it". Well, I picked up the car today and the woman at the desk again no mask. When asked she said she has one. That's it. No apologies. No attempt to put it on. I've spent over six Months in self isolation and my partner runs a local hospital lab. This is unacceptable. She was rude and completely unprofessional even when asked to wear a mask. Sorry but my life matters more than your discomfort with a mask. It would take her 3 minutes to deal with the customer with a mask and it shows respect and concern for the health and well-being of a customer. Too bad.

Belt was chirping on start up. Mike said the belts were tight and his mechanic could not finish the…read morejob. Then he said it was the starter. Charged $50. I had to do the job myself (replace the belt tensioner) but it was not an easy job without a lift. I found that a nut was frozen and the bracket was bent as a result. They failed to replace the plastic cover panel. I asked for it later by phone but Mike pretended to not remember and said I had the wrong number. Definitely the right number and right person. Beware.

I don't recommend Joe's collision repair. I was involved in…read morea rear end collision and I took my truck to Joe's collision repair for repairs. Kevin. promised that the vehicle will be as good as new and if I notice anything wrong, it's because they've done something wrong. After a lengthy battle with the insurance company to provideJoe's with all OEM parts and all the funds needed to repair my truck correctly. Joe's failed to install the parts correctly. The bumper was completely misaligned. The sensors did not work. The welds are horrible and the quarter was welded in the wrong place , the tail light does not fit in its place. I had a horrible experience with Kevin trying to get my truck corrected. Joe's made a serious mistake, and after two more attempts of trying to get it corrected, I realized that there was no way this shop was capable or wanted to repair my truck correctly. There's just absolutely no quality control in the shop. This was a very expensive project. I'm so disappointed because I did everything I could to provide Joe's with the best parts and all the funds that they needed . attached our photos of the repair after the third attempt . this was a very expensive repair!!

I'm not a customer (yet) however I unfortunately locked my keys and cell phone in my car the other…read moreday while out running an errand for my job, thankfully, I was nearby this shop & was kindly assisted by Kyle, who tried everything he possibly could to help me, 30 minutes of trying and being directly in the sun, he was successful & I was able to continue my day! Everyone I spoke with was very polite & helped me find the right guy for the job! thank you guys so much!

I chose this place largely because it is owner operated and recommended by neighbors. The owner,…read moreSpike, was far more demanding of himself than I was. He started the work very quickly and completed an outstanding job as promised. I plan to go back to have him take care of another car for me. By the way, his prices are better than many of his competitors who I'm told do work of far lower quality.

My 2015 RED Toyota Sienna van was looking very shabby. The clear coat was peeling and the paint…read morefading. Instead of buying a new van (because the interior looks very good, only 88,000 miles and it runs great), my husband and I decided to get it painted. Well, how fortunate for us that we found Spike. He suggested a white pearl color instead of repainting it red. What? I thought the most practical thing would be to repaint the same color but we trusted Spike every step of the way. The initial quote increased but that was because of the premium paint that I chose and some other issues. We still feel that what we paid was worth every penny. Spike is a perfectionist. He takes great pride in his work and it certainly shows. My van looks brand new. I wish I could upload a photo. Thank you Spike!

Work requested: Brought my car here to have some decades-old, sun-damaged paint protection film…read moreremoved. I was able to remove a section of this myself (without any damage, mind you) but it was just taking too long so I decided to take it to a shop. I was told when I got the estimate that they could damage the paint in the process, which may lead to a need for repainting. We said we'd cross that bridge when we got to it. Timeline: Dropped the car off May 14th, was promised back May 16th, or May 19th at the latest. 3-5 days. Late completion: They had the car for a week and never called to say it was running late. I finally dropped by to check on it, discussed the little bit of progress they'd made. I said I was patient and just wanted it done right and to avoid painting it. I didn't get the car back until the 2nd week of June, nearly a month after dropping it off. Outcome: When I went to pick it up they told me they'd painted it. I never OK'd this, but they did it for free so I guess that's ok? The paint job looks pretty bad. It's not blended in, there's a huge streak across the hood. You can see the line from the film they were supposed to remove, painted over. So they never really finished the job I paid them for, but they did paint over it all at no charge to me. My objections to the condition the car was returned in have been met by the refutation that it looks much better (they also detailed the car, which I appreciate). Which, yeah, it does, it also has a paint job that looks like it belongs on a salvage title car at a buy-here-pay here lot. The door handles on my car were damaged when sanding or polishing. It's evident a rotary tool wore the chrome off the corners. The manager of the shop bought me new handles out of his own pocket (I didn't realize, or misunderstood he was doing this at the time), seemingly because he didn't think the shop itself would make this right, despite it being their work that caused it. Additionally, the finish of the headlights on my car were damaged, looks like some some kind of chemical, and another spot maybe from masking tape being pulled off. I dropped this topic because it was pretty clear they were going to charge me to do anything else, even if it was fixing damage caused by them. I want to give my thanks to the detailer who cleaned the inside, the car has never looked better. Otherwise, I wish I had never brought my car here and had just done it myself.

had car two months kept getting excuses for having vehicle. When picked up car had to leave and…read morego out of town and on the drive started noticing broken components inside car. The work looks awful. The work is shoddy. They will not touch any more of my vehicles.