He did a excellent job. I called him and he came same day took him about two hours, and it's brand…read morenew. Very nice guy. Very nice work. I didn't take a before picture but it was great. Thank you so much Paul!

WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

I texted Eddie about a couple of dents on my truck and he was able to come out the very next…read moremorning. He fixed the dents in less than a half hour and the truck looks fantastic! I'll definitely be using him in the future.

Bad. Just bad, left me with deep scratches Wasn't…read moreprofessional. The original owner was professional this new guy isn't smart

I contacted Rich after finding a big dent in my Prius and he took care of that dent along with…read moreanother. His work was beyond perfection and I would highly recommend him to anyone needing dents of ant size removed!

Rich was fantastic. I needed to turn in a lease vehicle and I was under a tight timeline. Rich…read morehooked me up and took me in on a weekend. He went way over and beyond and beet my expectations. He was easy to work with, provided me with the paperwork needed for the lease company and I would highly recommend. Make it easy and get with Dent Guy. Ill be using him again for sure!

I needed my bumper replaced and got two estimates…read more National Shop. Parts = $338.14 Labor = $ 1,107.00 Total = $1,445.14 + tax Lake Bluff Auto Body. Parts - $268.28 Labor = $615.10 Total = $883.38 = tax The Chain/national shop charged more for labor and included parts that did not need to be replaced. Customer service and quality of work at Lake Bluff Body Shop is flawless. They even washed and cleaned the inside of my car. I would not hesitate to use them again and highly recommend Lake Bluff Auto Body to anyone who is sick of being taken advantage of by big box chains. Save money, support local family owned business and know you are being treated with respect. All by honest, hard working individuals. Support local, family owned businesses and save money.

I can't say enough good things about Lake Bluff Auto Body. They did fantastic work fixing my car…read moreabout a month ago, and the experience from start to finish was seamless. Recently, I went back in with an issue on my side mirror, and once again they completely exceeded my expectations. The repair was done in about 45 minutes, and I was back on the road in no time. What really sets this shop apart is how quick, honest, and reasonably priced they are. It's rare to find an auto body shop that combines high-quality workmanship with integrity and efficiency, but Lake Bluff Auto Body truly does. They clearly care about their customers and take pride in their work. I would very highly recommend Lake Bluff Auto Body to anyone who needs auto body repairs. You won't find better service or more trustworthy people anywhere else! Your vehicle is in good hands.

Had Jaime take care of my F-150 Raptor after some really bad hail damage and he absolutely nailed…read moreit!! He removed a bunch of large dents -you'd never know they were there. He also replaced my bed cover and got everything lined up perfectly. Truck came out mint! Super easy to work with, great communication, and the whole process was smooth. If you need PDR done right, Jaime is the guy, I wouldn't trust my vehicles with anybody else!!

I backed into a plastic garbage can resulting in a large dent and 12" crease on a wavy body panel…read more There was no paint damage so I reached out to see if PDR was an option. Jaime was professional, responsive, and did an amazing job fixing my mess up at a fair price. He also fixed a few other door dings.

Jim took care of me. I highly recommend him to fix the dent or dents in your car. Quoted me a…read moreprice and when everything was finished it was less. Very professional

My local mechanic is Runge's Auto but for a small PDR job for their usual specialists from…read moreNaperville, it would need to wait to be bundled with other bigger jobs. I checked Yelp and discovered that Jim and Presto Dent have been doing work in the neighborhood and able to do his work at Runge's if needed. He was able to schedule up on a good weather fall day and work right in our parking lot. Took out the door dings from a quarter panel with no sign remaining and gave me a heads up to reapply wax. His pre-visit estimate based on a photo still beat the bundled price I got quoted at Runge's, and I was able to schedule it within the week. Recommend keeping Presto Dent on your list whenever you give your vehicle their detail care.