Considering the circumstances, I have to say Carol from, Mr. C's was a great help to retrieve property out of my granddaughters vehicle, unfortunately, My young adult granddaughter purchased her 1st car all by herself from a private party unfortunately she left it Park in the street with expired tags therefore, Mr.C towing took an opportunity to seize the Car, Carol gave advice on how to retrieve the property & paperwork from the vehicle to get the car out of impound. My granddaughter was able to get it all taken care of. An expensive lesson for a young adult. Be vigilant where you park. Tow yards will make their money. read more

My vehicle was in an accident. Broken axels so you can't drive it, but I had my car parked in the back of the residence. In a parking spot!! And even then they took my car. They steal residential vehicles!!!! They'll tow your car from your own home. Receptionist is a piece of work. Yes they are 24/7 but they'll come at 2:50 am and tow your car from your own home!!! They'll are THEIFS!!!! read more

Had heard good things about about them, but I called a few times trying to get a quote and even a recurring service for towing clients cars to our premium clients and they basically said they were too backed up and they were not taking more business. read more

Truly a standout experience--if the goal is to turn a routine tow into a before-and-after case study. Let me start with the highlight: the older gentleman who helped guide me to my car. Genuinely the only professional there--polite, helpful, and actually seemed to care. Unfortunately, he was the exception. The rest of the experience felt like chaos. One of the workers thought it was a great time to casually talk about fights and getting stabbed, which really inspires confidence when you're trusting people with your vehicle. And of course, the tow itself came with a bonus feature: damaged rims that were absolutely not there before. I have low-profile wheels, so I expected basic care, but apparently the flatbed's metal edge had other plans. To make it crystal clear, I'm including photos from a full detail I had done two weeks ago, along with photos from yesterday after the tow. The difference speaks for itself. So yeah--one solid employee, everything else questionable, and a tow that somehow left my car worse than before. Impressive in all the wrong ways. read more

Mr Cs Towing - Car before - Towing Near Me - Los Alamitos, California

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I am extremely disappointed with the predatory behavior of this company. They have been showing up to my apartment complex unauthorized, scouting for cars to tow without being called by management or security. It feels like they are intentionally targeting tenants rather than providing a necessary service. To make matters worse, the Caucasian older woman working in the office is incredibly rude and unprofessional. Dealing with them is a nightmare--save yourself the trouble and double-check your parking, because they are looking for any excuse to take your car. read more

Mr Cs Towing - MR CS TOWING SHOWING UP WITHOUT BEING DISPATCHED - Towing Near Me - Los Alamitos, California

Predatory towing company--beware My daughter's car was parked outside her apartment for 11 minutes (have it recorded on our GPS system) with the flashers on while loading things in the car. In that time Mr. C's towing took it, charged us $200 under duress to retrieve it, and will not respond to further contact about a refund. Simply a horrible company. I'd give them zero stars if I could. read more

The customer service was the worst I've ever experienced in my life. I sat down to read the contract because they handwrote an additional fee that is not typed on their contract. i sat down to read it once they would not give me a type written explanation and a white female came outside to where I was sitting quietly and snatched the contract out of my hands . This was after payment was received and everyone had left the front office . After over hearing them saying what they were planning to do to my car I ended up having to call them to retrieve my car so I would not miss my scheduled flight . I ended up having to detail my car because there were mud dog prints all over my car in addition to black hand prints as well. read more

If I could give zero stars, I would. My car was towed from my apartment complex at 11:30 PM. When the storm was happening yesterday my car was towed for having no permit when I had a permit in my car and have lived in my apartment complex since 2023 and have never touched my parking permit. I went down there and they told me my parking permit was not in the car and I was not allowed to look in my vehicle from the outside. I could see that there was a fingerprint swiped across where my parking permit was and once I had access to go inside my car, the parking permit was right there on the floor. There are multiple reviews on here about parking permits being removed from peoples cars. I had to pay $345 and not go to work and have my kids not go to school. When I received my car, it smelled like cigarettes and mind you I have three toddlers and now my car smells, and my bumper was damaged. read more

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Towed $430 to get out. Ridiculous. 3 cars got towed for being in guest parking at 3:00am. This is bull crap

I brought my daughter to the park today and couldn't park in the handicapped spot (yes I'm handicapped). He was blocking both handicapped access lanes and the handicap spot. There was many more spots available but he chose that one. Great job hiring lames read more

Mr Cs Towing - Towing Near Me - Los Alamitos, California

Disgusting business practices!! Charged over $400 to get my car back for only a couple hours!

My vehicle was towed by Mr. C's Towing, Inc., owned by Kurtis McElroy. If you search his name along with City of Seal Beach, you can find all of his business information and insurance. The tow occurred at Bay Hill Apartments in Long Beach. California Vehicle Code § 22658 states that residential properties must have specific, clearly visible tow-warning signs at every entrance (17"×22" with 1-inch lettering, listing the towing company and law enforcement phone number). The entrances at this property did not have the required signage. When I picked up my vehicle, the written authorization, which legally must show the authorized agent's signature, name, and reason for the tow, had the entire authorization section removed on my copy. California law allows redaction of some personal info, but not removal of the authorization itself. The tow-inventory sheet stated "no damage," but my vehicle had new scratches on release. Only one unclear pre-tow photo was provided. I sent a written request for a refund and copies of the authorization, but I received no response. I have since filed complaints with the Better Business Bureau, California Attorney General, and Long Beach Police Department for review under Vehicle Code § 22658. If this happened to you, here are steps you can take to recover your money (all based on California law): 1. Take photos of the entrance to see if the required signage is posted. 2. Request a copy of the written tow authorization. They must provide a redacted copy within 24 hours upon request. 3. File a complaint with: * Better Business Bureau (BBB) * California Attorney General * Department of Consumer Affairs * Local Police Department (unlawful tow report) 4. Check your tow receipt and if no authorizer is listed, or the authorization is missing, the tow may be unlawful under § 22658. 5. File in Small Claims Court. California law allows recovery of the full tow fee plus statutory damages up to 4× the amount if the tow violated § 22658. I hope this information helps others understand their rights and what steps to take. Always verify signage and request a copy of the written authorization and photos when retrieving your vehicle. read more

I absolutely hated getting my car towed! My fault though. And they got me in and my car out in like twenty minutes, which was great. I was supposed to be somewhere by 10 am and I was still on time with the hassle of having your car towed. read more

NEGATIVE -10REVIEW INCOMING: NEVER WOULD I EVERRRRR RECOMMEND THIS PLACE TO MY WORT ENEMY!! They can improve by replacing their large female that was there at 1am when I had to retrieve my vehicle! When I called she immediately began running down a list of why I got towed. I let her know I was aware of the reasons and that I just needed the address. She says "calm down." WTH??when we got there she was still rude and even MORE so! She's very sarcastic and rude and CRASS (look it up it's exactly her). The address took us down to Ball for some reason. So I called her and kindly said we are here but don't see you. "Well idk what to tell you we are here!" I said are u behind another business? "No there is some school "in front" of us tho." What's the name?‍IDK! "There's literally and giant sign lit up!" Like I was stupid or something. She failed to mention it's WAY in the back where the office is at. Then she says again "idk what to tell but I..." and trails off and then hung up! There are YEARSSSS of bad reviews including about management/owners ignoring people, rudeness by the female/s in the disgusting office AND damage to vehicles. Just bc u have someone's vehicle and u work with guys or it's an all male business does NOT mean u should go around being a big FAT NASTY jerk of a person. The young man who took me to my vehicle to get my bag and brought out my vehicle was very professional, respectful and kind! Large Marge could take a few lessons from him! read more

They are rude and disrespectful. I had a parking pass in my car on the rear view mirror. Per the lady who answered the phone at Mr C's " there was no parking pass on the mirror " I go and pick up my car and the parking pass was in my car on the floor. So clearly the parking pass was moved from the mirror and put on the floor. I was not the only person that this happened to on the same evening and her parking pass was put the floor of her car also. So you are going to tell me that two parking pass fell on the floor on the same night from the same parking area. "WOW"!!! read more

Mr Cs Towing - Parking pass that was taken down from my rear view mirror by the tow company and put on the floor. - Towing Near Me - Los Alamitos, California

Mr. C's is trying to take advantage of the rain for a quick dollar. The HOA told us we need to have our trunks open if we want to park in a fire lane while loading and unloading. Due to the rain, it didn't seem right to leave my trunk open, but I knew it would only be a few minutes. Not even 2 minutes later, I hear a lady honking. She warned me to not park there. My grandma's car got towed here before (only gone for 2 mins and we have proof) so I've gone through the whole Mr. C's BS. As far as I'm concerned, the police will put a ticket on your car and contact Mr. C's when you live on private property...I guess Mr. C's obviously doesn't abide by that. read more

Mr Cs Towing - Towing Near Me - Los Alamitos, California

We were parked in a shopping center, same shopping center we were eating at ... came to our car and our friends car gone, signs were knocked off the poles not visible, the report never got to the police station, employee was not able to get a hold of management. Definitely a stressful night for no reason. Perhaps they shouldn't just go around towing anyone's car. We had been there for less than 2 hours. read more

Garbage towing company. They literally steal cars from loading areas with hazards on. Office smells of weed and employees are rude. Horrible service read more

Terrible company. Our complex pays them to patrol our parking lots. They take it to the next level and their drivers are super aggressive. Damn near towed my wifes car with her in it. Towing people that are clearly unloading and/or working out of their cars. read more

At the apartment building, there are no signs indicating that parking in front of our garages is prohibited. My neighbors and I have parked in front of our garages for years without issue. There are no posted signage prohibiting parking in that location, as required under California Civil Code §22658(a). This code mandates that private property towing is only lawful if clear, compliant signage is posted at all entrances to the property. The only visible sign near our building states that parking is reserved for tenants, which I am, and there have been no changes communicated regarding our parking policy. This morning, my vehicle was towed despite other cars being parked in the same location where we regularly park. Mr. C's Towing Company unlawfully towed my vehicle having me to pay storage fees and impounding fees. The lady at the window was very rude and unprofessional. She refused to give her name and asked that I move in order to help the next person. There were three people behind the window, and I was ignored when I asked to speak to the person in charge. I went to the Los Alamitos Police station to file a complaint on those crooks. I was informed that I should file a complaint against Mr. C's Towing. I submitted a complaint with the BBB and now I will take it to civil court. read more

This place is horrible. My daughter/ SNL got their car towed from our place. Not even gone an hour we called the tow yard confirmed our car was there, (On speaker) Candace explained that the charge was going to be $115, $115 y'all. We get there and this narcissist Candace said it was $500 to release it, wth we all heard $115!! We went at 4:30, they literally took the car at 3:30pm 1 hour for $500!!! She was wilden on us..they need to let her go, so unprofessional Owner: She is bad for your place of business. Gives out misinformation, starts to argue when she should just keep her mouth shut when she literally gives out misinformation and acts like the victim. Look at the receipts (camera) she said $115 then charged us $500. Not ok read more

Nothing but crooks! I pulled over for about two minutes and my car was towed within the first 30 seconds. I left my hazards on, but that didn't stop them. When I get there, I'm obviously frustrated. The lady at the front told me if I didn't calm down, they wouldn't release my car back. Once I did get my car back, my engine light was on. Are you serious!? They screwed up my car. I was told, they've been scamming people at an Apartment Building in HB just waiting to tow people. Last time I checked, that was illegal. read more

These are bad people. They just towed 30 Soldiers' cars from Los Alamitos Base. Some of which are deployed overseas and may not even know their car has been towed for months, racking up huge storage costs ($100 per day). They prey on the vulnerable. Their excuse is "we are just doing what we are told". The nazi's had the same reasoning. You know their conscience is blank when you have to talk to them through a dark curtain and they can't see your face. I have no idea how these people sleep at night. I guess money is their god. bad. read more

Mr. C's Towing: Legalized Theft If you're looking for a company that operates like a gang of car thieves with a license, look no further than Mr. C's Towing in Los Alamitos. These people towed my car, and the experience was a nightmare from start to finish. First off, they took my car from a parking spot that I had every right to use. No warning, no justification--just gone. When I called to find out where my car was, the person on the phone acted like I was inconveniencing them. No answers, just attitude. When I finally tracked my car down, they were holding it hostage for an absolutely absurd fee. They charged me for everything imaginable--hook-up fee, mileage fee, storage fee, and even some mysterious "administrative fee." By the time they were done, I was out hundreds of dollars for something that wasn't even my fault. The worst part? My car wasn't even in the same condition I left it in. There were scratches on the side, and my bumper had a dent. Of course, they denied everything and refused to take responsibility. Their staff was rude, dismissive, and treated me like I was the criminal. Mr. C's Towing is a predatory, shady operation that thrives on taking advantage of people. If your car ends up in their hands, prepare to fight tooth and nail to get it back--and to pay through the nose. Absolutely disgusting. read more

Very bad service. Lady in the back was very rude and didn't want to talk to me. I asked her if i can get my car out and she said come back the next morning. I asked her if they were open 24 hours why do i have to come back the next morning? She then replied because i dont want to help you that i am very rude. All i asked was can i get my car out that night. Very unprofessional and i hope mr. C towing get sued very soon because that towing company is crooked read more

They towed my girl's car from my complex and we had a guest parking permit in the car. When we called they said their drivers don't look in the cars for permits, but they can throw the thing on the floor. They are a bunch of rude, money hungry people, and they should not even be allowed to do business. Horrible way to start a Thanksgiving! The people who are giving them positive reviews must work for are in cohootz with the company...crazy! read more

Mr C's Towing towed my car and damaged the front bumper. They are so unprofessional the manager Ricky won't even return my phone calls or email. read more

All 3 employees I spoke to were extremely helpful and helped me get reimbursed.. very respectable people and definitely made my day.

I got my car towed! The signs were clearly posted and it was 100% my own fault. I called the number on the sign and the good folks at Mr. Cs Towing answered! They were curt, but courteous...and gave me a couple of options to pick up my car. I came the next morning, paid the towing fee, and picked up my car, which seemed to be in good shape. I read the all of the negative reviews on Yelp before I went and decided I would be friendly and polite -- and they reciprocated! Super friendly people there! Anyways, if your car is towed, just remember: It's probably your own fault...so suck it up, be nice and don't be lazy next time...and certainly don't take your frustration out on the employees! :) read more

AVOID AT ALL COSTS. Obviously avoid towing at all costs too. Customer service is absolutely terrible. The employees there are miserable and have no concern for the customer. I called to ask for them to email me a receipt and they spent 15 minutes passing me off and putting me on hold to tell me they cant email it to me because they have other customers. I live an hour away. read more

Dumb scamming business. Towed from a gated residence where (I LIVE AND HAD NO PROBLEM) for non-visible parking permit. When clearly parking permit was on the mirror hanging. I am always sure it was there hanging. And by the time I check where it was, it was on the floor and argued that during transport I fell. They wouldn't care, they just wanted the money. $320 by the way! I also told them that this parking permit can easily fall on the ground and this "assistant" telling me "oh you were looking for it." Like no shit I'm looking for it when I don't even know where it is. And guess what I FOUND IT ON THE FLOOR. Worst towing business. Watch out read more

Mr C Towing is a desperate towing company out here towing people's car for the littlest thing. They out here risking their lives for a couple hundred dollars. They are staking out cars and towing them. Fuck them!! One of their tow drivers are going to get ducking hurt out here doing bulletin like this. read more

Cranky woman at the front counter. The lobby smells like urine. At least the guy in the back didn't mess up my vehicle.

This place is SO ghetto. My car got towed at my apartment and I was mortified to see this facility. If you have the unfortunate experience of having to deal with this business against your will like I did, I am praying for you. read more

Nasty Service. Towed on Thanksgiving. No value to anyone or anything. Employees are rude. Who tow's cars on a holiday haha. Value? None.

Watched an employee litter their lit cigarette butt on the ground. Tree sap on my windshield when I got my car back.

Where do I begin about this towing company? It seems as if they pry on vulnerable and low income communities, looking for ANY opportunity they can greedily get to tow a car. Over $400 to retrieve my vehicle after being in their yard for just a few hours? Can you imagine how much it would've been to get my car the next day? I simply expressed how unfortunate this was for us and a staff member literally laughed at us. It was like he took great pleasure in ruining our night and the financial strain this put us in. He aggressively got in my face after I confronted him for laughing. He angrily told us to leave and come back the next day. I informed him that our son was waiting for us at the babysitter and I had work the next morning so I NEEDED my car and he stated that was none of his business yet he had the audacity to laugh at us as if it WERE his business. I have NOTHING positive to say about this company. These people are unprofessional, rude, disrespectful, and have ZERO EMPATHY! read more

This is a police impound lot, so they charge as much as they possibly can. This is on top of the police vehicle release fee, which has to be paid before they issue a stamped release form for the impound. Two days storage plus towing came to $540, not counting the $140 at the police station. My tow wasn't even punitive, but I was forced to pay punitive prices. Very very shitty. On the bright side once it was released all I had to say was that I'm selling it to a chop shop and they didn't ask questions. As long as it's paid andnyou take it off their hands they don't care, very very literally. read more

The service was so incredibly rude and impatient. One of the worst towing companies I've encountered. It was an absolute waste of my time. The place is so smelly and dirty. Very unprofessional drivers and they also damaged my car too. I had to wait so long to pick up my car while the employees just sat on their phones. read more

Completely careless and wreckless grabbing of vehicles from the side and wrecking into the curb from such disregard to our vehicles. Caused a ton of damage. I have surveillance videos showing exactly what they did and a Mgr still hasn't called me back. read more