Having recently moved to the Gray area, The Lost Sock is the closest Laundry Mat to my home. When I…read morearrived for that first visit, I noticed the pizza place next door was receiving a delivery and the driver blocked several parking places in front of Lost Sock and approximately six more at the far side of the shared lot where he parked his 36' truck. When I finally got a place to park, I brought my laundry inside. I most often use the Laundry Mat for comforters and rugs, loads that require a big washer and dryer. There are several big machines and they were all being used. I ended up having to use the medium sized machines. The washers themselves were smelly. Once I got the machine operating (the machines do not accept debit cards, only coins) I noticed a ring of filthy water at the bottom of the window on the machines. When the loads were finished, I was transferring them to the dryer and my white comforter dragged on the ground. By the time the dryers were finished, the Lost Sock was very busy and there was no where to fold my loads so I decided to skip it and fold at home. On my way out, I saw a nice lady drop some of her laundry so I stopped to help her. She told me to be careful because all of her blankets were covered in dog hair (Most every Laundry Mat I have ever patronized posts big signs that say "Do Not Wash Animal Blankets or Towels") but the Lost Sock did not post those signs (hindsight thought) When I got home, I put my brand new, white comforter on my bed, there were 4 big grease stains on it. The pretty white was now grey and dingy and it smelled of wet dog hair. The Lost Sock charges market prices for substandard quality. The physical condition of the business is dirty, and there was no attendant onsite. Additionally, having to feed pounds of quarters into the machines is an outdated practice which illustrates the owners' attitude about their customers. Before you put your clothing and bedding into The Lost Socks' machines, think twice. You might have to replace your belongings because they couldn't care less about anything but your money. Sad

This business needs a good thorough cleaning! Disgusting mold nasty on soap dispensers on most of…read morethe washing machines! My expensive mattress pad came out of the dryer with black markings all over it!! Had to wash it again and whatever that black is, did not come out!!!

I cannot say enough good things about this wash and fold company. Amy took on over 200 pounds of…read morelaundry for a family who has been struggling with hoarding and overwhelming life circumstances--and they did it with kindness, patience, and zero judgment. From the very first interaction, they centered the family as people, not a problem. They were compassionate, discreet, and deeply respectful of a situation that could have easily felt embarrassing or overwhelming. Every single item came back clean, fresh, neatly folded, and handled with care--but what mattered even more was how they showed up: calm, understanding, and genuinely kind. This wasn't just a laundry service; it was a moment of real support during a hard chapter for good people we were thankfully able to help. Their work helped restore dignity and created breathing room when things felt impossible. If you are dealing with an unusually large load, a sensitive situation, or just need help without judgment, this is the company you want. I am endlessly grateful for their professionalism and their humanity. Highly, highly recommend.

Everything from the first meeting of Whaley's great people to the on going business I do with them…read moreservice and quality is second to none thank you Whaley Laundry Steve Dahlberg.

Went to pick up my 3 pieces of clothing and she could not find 2 of my sweaters. This was the 2nd…read moretime this has happened. I also noticed on a pair of pants they had been snagged. The owner (Yonnie) doesn't work there any more. The shop looks like a tornado hit it. TO THE OWNER- SHE NEEDS HELP WITH ORGANIZATION. When Yonnie worked there it was a well run business.

I brought in two uniforms to move the patches from one to the other. She asked when I needed it…read moreback and we agreed to "sometime during the week of the 25th." I can in on Friday if that week and the job was not done. I came in the following week and picked it up only to get home and find that patches were crooked and spacings wrong. She literally had a correct template to work from, couldn't meet the delivery time I let HER set, and still somehow failed to deliver a very basic service. I would recommend finding someplace else if you need work done.

Darren is a very caring person. He went out of his way to help me when I needed his laundry…read moreService. They do an excelent job with the laundry and are very prompt with the pickup and delivery.. I Highly recommend this business.

Darren came and gave me a quote, took my laundry and had it back to me within a nice timeframe. His…read moreprices are extremely reasonable and I will now be using his service more frequently for the restaurant that I manage.

Excellent service. Clothes looked great and the people are friendly. We needed a quick turn around…read morewith a suit being pressed, they gave us a faster turn around than expected.

I would NEVER take anything here! HORRIBLE. They ruined my custom made wedding shirt. They did not…read morenothing about it and I still had to pay for the cleaning! DO NOT take anything here! I wish I could negative stars.

Reasonable prices (though higher than expected) with quality work. I'd much rather pay for the…read moreservices here than pay less for sub-par work elsewhere. I had two pants (heavy duty) that required more than the average machine to hem and alter. My man did great work and it was complete in 6-days. Cash and check are accepted but no cards. Overall will continue to bring my clothing here if alterations are needed.

Couldn't get my suit done in time for the wedding...He said he needed 7…read moredays.................................And the reason for the dots........ I DONT need 85 words for what I had to state.........

Amazing service--love this place! It's worth the 12 mile drive! Clothes always look great!!!read more

I discovered on Wednesday that a dry cleaner in JCity had (I thought) ruined a white stole I needed…read morethis Sunday for my first day in this parish. I hd taken it in to be cleaned w the sweat etc around the neck. I didn't look at it immediately because I was moving. I took it out of the bag Wednesday and panicked! They had-it looked like to me-gotten some kind of rusty stuff on it and pulled out the hem. I live now in Kingsport and looked for a new dry cleaners. Craig's was the closest to me with a 5 star rating. This morning I was checking to see if it was ready. This lady was very helpful and she explained what they must have done and how they could fix it. A very nice very young man was manning the desk this afternoon when I came back and he remembered me and courteously bagged it up. It was reasonable to for what they had to do to fix me for Sunday. I will bring all my cleaning the 17 miles--it was worth the trip!!! Thank you, folks! You saved my first Sunday!

The Laundry Station on Market in Johnson City might just be the cleanest place in town -- which is…read moreexactly what you want when you're dealing with dirty clothes. It's impressively well-kept, and spotting an out-of-service machine is about as rare as finding a matching sock in the dryer. Reliable, spotless, and stress-free -- it almost makes doing laundry not a chore. Almost.

The new card system vs. Using coins or your debit card at each machine is so much better and saves…read moreso much time.