Having recently moved to the Gray area, The Lost Sock is the closest Laundry Mat to my home. When I…read morearrived for that first visit, I noticed the pizza place next door was receiving a delivery and the driver blocked several parking places in front of Lost Sock and approximately six more at the far side of the shared lot where he parked his 36' truck. When I finally got a place to park, I brought my laundry inside. I most often use the Laundry Mat for comforters and rugs, loads that require a big washer and dryer. There are several big machines and they were all being used. I ended up having to use the medium sized machines. The washers themselves were smelly. Once I got the machine operating (the machines do not accept debit cards, only coins) I noticed a ring of filthy water at the bottom of the window on the machines. When the loads were finished, I was transferring them to the dryer and my white comforter dragged on the ground. By the time the dryers were finished, the Lost Sock was very busy and there was no where to fold my loads so I decided to skip it and fold at home. On my way out, I saw a nice lady drop some of her laundry so I stopped to help her. She told me to be careful because all of her blankets were covered in dog hair (Most every Laundry Mat I have ever patronized posts big signs that say "Do Not Wash Animal Blankets or Towels") but the Lost Sock did not post those signs (hindsight thought) When I got home, I put my brand new, white comforter on my bed, there were 4 big grease stains on it. The pretty white was now grey and dingy and it smelled of wet dog hair. The Lost Sock charges market prices for substandard quality. The physical condition of the business is dirty, and there was no attendant onsite. Additionally, having to feed pounds of quarters into the machines is an outdated practice which illustrates the owners' attitude about their customers. Before you put your clothing and bedding into The Lost Socks' machines, think twice. You might have to replace your belongings because they couldn't care less about anything but your money. Sad

This business needs a good thorough cleaning! Disgusting mold nasty on soap dispensers on most of…read morethe washing machines! My expensive mattress pad came out of the dryer with black markings all over it!! Had to wash it again and whatever that black is, did not come out!!!

Darren is a very caring person. He went out of his way to help me when I needed his laundry…read moreService. They do an excelent job with the laundry and are very prompt with the pickup and delivery.. I Highly recommend this business.

Darren came and gave me a quote, took my laundry and had it back to me within a nice timeframe. His…read moreprices are extremely reasonable and I will now be using his service more frequently for the restaurant that I manage.

Amazing service--love this place! It's worth the 12 mile drive! Clothes always look great!!!read more

I discovered on Wednesday that a dry cleaner in JCity had (I thought) ruined a white stole I needed…read morethis Sunday for my first day in this parish. I hd taken it in to be cleaned w the sweat etc around the neck. I didn't look at it immediately because I was moving. I took it out of the bag Wednesday and panicked! They had-it looked like to me-gotten some kind of rusty stuff on it and pulled out the hem. I live now in Kingsport and looked for a new dry cleaners. Craig's was the closest to me with a 5 star rating. This morning I was checking to see if it was ready. This lady was very helpful and she explained what they must have done and how they could fix it. A very nice very young man was manning the desk this afternoon when I came back and he remembered me and courteously bagged it up. It was reasonable to for what they had to do to fix me for Sunday. I will bring all my cleaning the 17 miles--it was worth the trip!!! Thank you, folks! You saved my first Sunday!

I have shopped at this Bernina dealership for years. They DO NOT offer alterations, that is a Yelp…read moremistake, but they are an amazing quilt shop and service and sell Bernina Sewing machines.

called about hemming a pair of pants and the lady said we don't do that, when I mentioned that…read moretheir ad said they did she said well we didn't put the ad in and hung up. So much for customer service.

The Best! After having two men's suits ruined by a dry cleaner in the town about 14 miles north of…read moreBristol, we found Compton's in Bristol on Yelp. I took one suit to them as a test. It came back in perfect condition, spot removed, perfectly pressed, and hung on form-shaping hangers. Even the lapels of the suit jacket were perfectly rounded (a challenging task). They even attached a nice "Welcome" card thanking us for coming to Comptons. Having had good results with one suit, we took another, and the results were the same. Perfect. They have earned all of my future dry cleaning business! They are more expensive than the one we had used for several years but worth every penny! Note that their business hours are only Monday to Thursday, 7am to 6pm. Closed Friday-Sunday.

Very dissatisfied! My son left his service member dress jacket to have a patch sewn on. He gave…read moreexact measurements and the patch is still off by 1/4" which matters. He had to pay $26 to get his uniform back with a misplaced patch on it. $26! I'm glad he is defending their freedom to charge him $26 for a misplaced patch. Searching For a better experience

The Laundry Station on Market in Johnson City might just be the cleanest place in town -- which is…read moreexactly what you want when you're dealing with dirty clothes. It's impressively well-kept, and spotting an out-of-service machine is about as rare as finding a matching sock in the dryer. Reliable, spotless, and stress-free -- it almost makes doing laundry not a chore. Almost.

The new card system vs. Using coins or your debit card at each machine is so much better and saves…read moreso much time.

Absolutely the worst service I've ever experienced. The technician was over an hour late and didn't…read morebother to apologize. When they finally arrived, their equipment looked old and barely functional. They managed to leave my carpets wetter than they were before, and now my entire house smells like mildew! To make matters worse, they accidentally scratched my hardwood floors moving their equipment and denied responsibility. When I tried to contact the company to complain, I was either hung up on or sent to voicemail with no response. The 'manager' I finally spoke to was rude and unhelpful, basically blaming me for the issues. I'm now out hundreds of dollars, my carpets are ruined, and I have to pay someone else to fix the damage. Do yourself a favor and avoid this company at all costs!

Everything from the time I called, with prompt and courteous service, to the actual cleaning which…read morewas superior to anything I had done before. Our carpets look clean and beautiful. Very respectful of us and our belongings. We are both so pleased and impressed! Provided fast service at a great price and did an outstanding job! Got out some really tough stains that renters had left behind thought would never come out. We have told all of our family and friends about you SteamGenie !

Excellent service. Clothes looked great and the people are friendly. We needed a quick turn around…read morewith a suit being pressed, they gave us a faster turn around than expected.

I would NEVER take anything here! HORRIBLE. They ruined my custom made wedding shirt. They did not…read morenothing about it and I still had to pay for the cleaning! DO NOT take anything here! I wish I could negative stars.