I would highly recommend Adrienne and her team to anyone in Harlem! Oskar, our pandemic puppy, has…read moreanxiety-based reactivity and can be difficult with strangers entering the apartment. Adrienne has always gone above and beyond to work around his barking and crazy antics, with patience and love. She is truly a dog person who is very dedicated to providing the best care for those under her care - so glad we found her and her team! P.s. special thanks to Terrance as well!

Adrienne is the only one I trust with my feline & canine family members! She's the best. Super…read morereliable and easy to communicate with, which is important.

We had our dog boarding with Dorothy and Darius for 2 weeks while we were in NYC. They took great…read morecare of Jack!! They were flexible as well and allowed us to take Jack for a walk with us to Central Park. Also, the location was very convenient (our hotel was a few blocks away). If you're like me and tend to be skeptical about pet care businesses, then you need to go with Dorothy's Petcare. They literally treated Jack like one of their own dogs!! It was a huge relief and great joy to work with Dorothy and Darius. You can tell they love what they do. Not to mention they're extremely kind, caring people. In short, I highly recommend their services, and the next time I'm in NYC I look forward to working with them again!

We love Dorothy's! Thank goodness we got a great recommendation from our neighbor to give them a…read moretry after we brought home our four month old rescue puppy. The crew at Dorothy's have been so supportive and caring--and puppy Lila loves being there! The videos we are sent daily of her playing with her friends help us know she is having a great time. Daycare is now a regular part of our week and we have used Dorothy's for boarding as well-- A+ for everything! We are so grateful for this business!

Highly recommend!! Karin, the owner, is extremely responsive and easy to work with, and our…read morewonderful sitter Deb has always been a reliable and caring friend to our sweet rascals. While we miss them so much when we travel, we feel extremely comfortable leaving our babies in her care. She shares photos, videos, and updates with each visit, and it is evident that they love her. We recently moved out of NYC, and I have yet to find a sitter who comes anywhere close to meeting the high bar that Deb and Gotham City Cat Care have set.

Gotham City Cat Care, the owner Karin, and their lovely, caring sitters have taken care of my fur…read morebabies for 7 years now! I've lived in two places during this time with two different cats, and I've always felt confident that mine and my kitty's needs were very well taken care of. Our current sitter Deb is awesome, really cares to bond with your pet, and gives very detailed feedback and pics/videos from each visit. It's been a relief to not have to worry while out of town. I highly recommend!

We are beyond grateful to all of the Perfect Pooch team--they have been walking and taking care of…read moreour husky Pancho (who they lovingly call Mr. P :) ) since 2021. The whole team has been super flexible with all of Pancho's aging needs, and we are always at peace when Pancho is with them. I cannot recommend them strongly enough. A special shout out to Isabel who has been walking Pancho since we moved closer to Central Park--she always takes such good care of him and I am always looking forward to seeing her updates on Pancho's walks and the pictures :) Pancho has gone through a lot of changes in his walking routine (including a sling!) and she has been great in providing him with the extra support he needs. Thank you TPP!

I've been working with Perfect Pooch since the end of 2023. I can't say enough great things about…read moreLeeland and the team! Every person I have interacted with has been incredible. Luna's walker is Trenton. He is AMAZING!! He cares so much about every dog he walks, couldn't be more professional or personable. Luna just LOVES him so much. I love my pictures I get each day and love looking at their routes. Trenton has brought me such peace of mind, I know Luna is in the best hands when she is with him! Thank you so much!

We were looking for a new groomer for our Goldendoodle and little sheltie. We were able to get…read moreappointments for each on different days, but Bark Shoppe was able to get them both in on the same day, saving us 2 trips. The grooming itself was excellent. Willa (the sheltie) was fluffy and looked great, and had a perfect undercoat brushing that avoided lots of shedding when she got home. Arlo, the doodle, needed a pretty close cut, but it still looked awesome. Arlo and Willa will be back soon.

Unless you want to be nickle & dimed, do NOT come to this groomer…read more Very unfortunate to be leaving this review. We've taken our dog to this shop about 4 times in total. The first time the Front Desk communicated that the grooming would be done in 30 minutes and when we came back, she denied ever saying that. The grooming took 4 hours in total. We were very unhappy with this, but the owner graciously gave us a discount so we took it as a gesture of good faith. The 2nd/3rd time were fine, but then our dog ended up at the vet & got an ear infection because we found out that they never cleaned out his ears or plucked his ears so we spent over $1K at the vet. The final time (I know, stupid us for going again), we wanted to see if we could make it work because of the proximity of Bark Shoppe and wanting to truly support local businesses, they charged us a "LATE FEE" for picking up our dog 30 minutes after they called even though they never once disclosed that this policy existed. I emailed their team and instead, their front desk person called us and said "we can't refund this fee and moving forward it would be better for your dog to be groomed elsewhere." What. A. Joke. We will NOT be coming back to this place.

BEWARE!!!!! STAY FAR AWAY FROM TANIA AND CHRIS!!!…read more If I could give zero stars I would! Let me sum my experience up in three words: LIARS, CHEATS, & THIEVES. For months my doormen watched them walk my dogs for X amount of time and brought it to my attention through casual conversation. I told the doorman that they were supposed to be walked for Y amount of time! He assured me that this was not the case and that my dogs were not and that I was being takin advantage of!!! I always kept a log so they must sign in and sign out and leave brief description about the day. Routinely they logged in at the same time and check out at the same time for the X amount of time. I couldn't believe what i was hearing because they seem so nice to my face. So i then put into place a recon mission with my doormen. They began tracking times in and out for months. These times matched my buildings dog walker key log!! They were lying on my log by falsifying the time of day and also the length of the walk. They were paid for double the amount of time they were spending with my dogs! They were basically giving my poor dogs a relief walk when they should have been exercising the dogs for the amount being paid for! THIS WENT ON FOR MONTHS ! I DON'T KNOW HOW MICH LONGER IT WENT ON PREVIOUS TO MY RECON MISSION AND HOW LONG IT WOULD HAVE CONTINUED IF MY DOORMAN HADNT BROUGHT IT TO MY ATTENTION!!!!!!!! SO TO CONCLUDE THEY MAY SEEM NICE TO YOUR FACE BUT WHEN YOUR NOT HOME THEY CAN BE LIARS CHEATS AND THIEVES! BEWARE IF THEY WALK YOUR DOG THEY COULD BE NEGLECTING YOUR PETS AND TAKING ADVANTAGE OF YOU!! BEWARE!!!!!!

Chris is extremely friendly and reliable. He walked my…read moreYorkie for over 3 years now.I trust him implicitly.My dog loves him, and looking forward to see him everyday. Since my Yorkie is somewhat untisocial, Chris takes time out of his busy schedual to play and socialize him above and beyond normal effort. As well when I travel for short term and long term business trips Chris boards my dog. My dog is very happy and well tended to while in his care. I would highly recommend Chris as a dog walker and a sitter. Excellent in my experience!

Nicole made me feel comfortable from our conversations before dropping off my cockatiel for the…read morefirst time. She makes everything clear on her website pertaining to her system of organization and is responsive in a timely manner. She took such good care of my cockatiel for numerous stays, he loves it there! She's one in a million, how much care and due diligence she offers.

I truly did my best to adhere to her many strict rules as a paying client. All I expected in return…read morewas professionalism, which unfortunately I did not receive. After I paid in full, I was contacted in a belittling and condescending tone no greeting, just "didn't I tell you." I decided not to board my bunny with her after that interaction. You would think I hadn't paid, based on how I was spoken to, but I had paid in full. Professionalism and basic customer service are the simplest things a business can offer, and they make all the difference in how clients feel. It's not always what you say, but how you say it. That's all. God bless. Adding on since she responded: I'm honestly shocked by this owners response. None of what she's claiming about me threatening her or mentioning ICE ever happened and the fact that she would post something so inflammatory publicly says a lot about her professionalism. I paid in full and simply expected clear communication and respect, which I did not receive. The moment I was spoken to in a condescending tone, I decided not to move forward and that's it. Anyone reading can see that I've kept my review factual and respectful. I have the messages, emails, and payment receipts to back up everything stated. I wish her well, but this is exactly why I chose not to entrust my pet to her care.

I brought my aussie/corgi in for grooming, requesting a haircut styling him a corgi butt and an…read moreaussie head. The haircut was perfect and my dog now looks and smells SO GOOD. Unfortunately, because my dog has trauma from having had his dewclaws removed (I didn't do it to him - he's a rescue) he would not allow the groomer to clip his toenails. They asked us to come in and help but our dog was just so stressed out at that point that we couldn't touch his paws without him going into a panic. This is unfortunate because the main reason I was paying a groomer was to get help with clipping his claws. I just can't do it myself. I guess next time we can try giving him some anti-anxiety medication and see if that works. The groomer did take a little off the price because of not being able to cut his nails. I would recommend this groomer to anyone who has a well-behaved dog who is amenable to being groomed. I would not recommend them if you have an anxious or fearful dog. The haircut itself was really perfect and beautiful. I will probably try another groomer just because I need my dog's claws cut short, but if my dog was better behaved I would go back to this place because they give good haircuts.

Dog owners beware if you want to support a business that will help ALL dogs, pretty funny if you…read moreconsider the name of this institution (the girls who get it, get it, the girls who don't, don't). According to their online description, they may charge extra for "aggressive breeds," and would provide an "assessment" to determine if they can help board them. Well I can tell you that an assessment is a straight up dog breed discrimination. Just mentioning that you would need to house your sweet, friendly pitties and they immediately drop you like a hot potato. No "assessment" provided whatsoever. Just mentioned that the dogs are pit bulls and was given an immediate no. Didn't even see or meet the dogs. Highly unprofessional and irresponsible. Why put up a note that they would seemingly provide service for all kinds of dogs when they clearly don't? Also a quick cursory scroll of the 5star reviews show that they skew towards smaller, "cute" dogs. Further evidence that they are falsely advertising their services. If you can only handle small dogs, please just make that clear so that nobody can waste their time here again. In conclusion: Parents of pitties beware of this place!! And other pet parents-- please make an effort to support pet daycares that will provide service to all dogs, especially if they have done nothing wrong, and have always been good dogs. Will be telling all my dog parents to stay away from this place. See also attached the goodest beans that are looking for quality daycare services that this place clearly does not provide.

Almost 4 years later and even happier with hotel bark ave! They've made my anxious dog so confident…read morearound humans and other dogs. She absolutely loves going to day care and has even stayed for multiple long overnight stays. I love watching Snowy play with her friends on their instagram stories and posts. Kevin is one of her favorite humans in the world. I love that I can drop her off knowing she is going to be so well loved and looked after and that she will be having the best time! 5 stars is not enough!! Excited that they offer grooming services too!

Had my little buddy stay a couple of nights over the new year. He was happy and sociable when we…read morewould pick him up. Great communication with the staff.

Bob is always great with walking our Astro. We use him on an occasional basis and She is always…read morehappy and content when he cares for her. He walks and feeds her on her midday and evening schedule as required. He updates by text and either photos to show her out and about. Great experience all around. Highly recommend!

Still great! The pack leaders wear masks when they come to pick up my dog and also observe social…read moredistancing. Truly a top-notch operation.